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Nov 4, 2014 6:18 AM in response to plamangelby Jason L,Howdy plamangel,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting suggestions for issues like the one you described, where your iPhone 5c has a blank black screen but appears to be responding to some commands.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If your screen is too dim, too bright, or you see only faint images
- Try to adjust the brightness. If the screen doesn’t respond when you adjust the brightness, open several apps to make sure it’s not an issue with only one app.
- If you have a screen protector, try removing it. Try removing your case if it includes a screen protector.
- If you see the issue in multiple apps, restart your device.
- If restarting doesn’t fix the issue, restore your device.
- If you still see the issue after you restore, contact Apple Support.
I hope this helps,
-Jason
