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optical drive not working after upgrade to yosemite

After upgrading to Yosemite, my superdrive isn't working at all. It's not even sucking in the disks I try to insert.


It seems like it's just turned off.


Is there a simple way to fix this?

MacBook Pro, Mac OS X (10.7), FILEVAULT

Posted on Nov 1, 2014 9:22 AM

Reply
64 replies

Nov 4, 2014 6:39 AM in response to Michael Dixon2

Hello Michael Dixon2,


Thanks for using Apple Support Communities.


In order to troubleshoot this issue where the optical drive does not accept discs, please follow the steps below.


Doesn't accept discs

  1. Be sure to check your disc to make sure it is flat. You can check this by putting the disc upside-down on a flat surface. If the disc is bowed up on any side or in the center, do not use the disc because it might get stuck in the drive. Do not use discs that have anything attached to them or dangling from them (such as "sweeper" or cleaning discs).
  2. If the drive struggles when you put in a disc or stops part-way, carefully look at the disc for labels that may be interfering. If there aren't any raised labels then try putting the disc in a few more times.
  3. Try another disc to see if the issue is being caused by a specific disc.
  4. Make sure you insert the disc far enough for the drive mechanism to activate. You need to insert discs nearly all the way before the drive will activate and pull them in. If you don't completely insert a disc, the drive will reverse and push the disc back out.
  5. Allow the drive one or two seconds to accept the disc while it is fully inserted.
  6. Reset the System Management Controller (SMC).
  7. If the drive repeatedly does not accept discs, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.


Apple Computers: Troubleshooting the slot-loading SuperDrive - Apple Support


Cheers,

Alex H.

Nov 11, 2014 9:39 PM in response to Michael Dixon2

This is ridiculous. Newer OS's are supposed to NOT create MORE problems. Especially new problems with things that always worked before without a hitch.


My internal drive hasn't worked for a good 6 months after adding a SSHD. So I bought an external Super Drive which I shouldn't have had to buy. Now with the Yosemite update, it doesn't work anymore either.


Apple...your losing it man. You are supposed to stand for ease of use, extension of oneself, enjoyment of your products. All you are doing as of lately is costing me tons of time and more money to fix things.


I hope someone comes up with a fix with this soon. I'm deployed and use the drive for my insanity/p90x workouts.

optical drive not working after upgrade to yosemite

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