Q: my iphone 4 screen has gone blank and its still on it vibrates when i put it on charge ive tried turning it off and the screen is ... my iphone 4 screen has gone blank and its still on it vibrates when i put it on charge ive tried turning it off and the screen is still not showing anything please help more
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Helpful answers
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Nov 4, 2014 7:21 AM in response to ellenfromdenbighby Jason L,Hi Ellen,
Welcome to Apple Support Communities.
It sounds like your iPhone 4 has a dim or blank black screen but responds to some commands like enabling vibrate. I understand this may be a frustrating situation, but the troubleshooting suggestions in the article below will help you solve the issue.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If your screen is too dim, too bright, or you see only faint images
- Try to adjust the brightness. If the screen doesn’t respond when you adjust the brightness, open several apps to make sure it’s not an issue with only one app.
- If you have a screen protector, try removing it. Try removing your case if it includes a screen protector.
- If you see the issue in multiple apps, restart your device.
- If restarting doesn’t fix the issue, restore your device.
- If you still see the issue after you restore, contact Apple Support.
Take care,
-Jason
