Q: my iphone 4 screen has gone blank and its still on it vibrates when i put it on charge ive tried turning it off and the screen is still not showing anything please help

Hi Ellen,

Welcome to Apple Support Communities.

It sounds like your iPhone 4 has a dim or blank black screen but responds to some commands like enabling vibrate. I understand this may be a frustrating situation, but the troubleshooting suggestions in the article below will help you solve the issue.

Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support

If your screen is too dim, too bright, or you see only faint images

 

1. Try to adjust the brightness. If the screen doesn’t respond when you adjust the brightness, open several apps to make sure it’s not an issue with only one app.
2. If you have a screen protector, try removing it. Try removing your case if it includes a screen protector.
3. If you see the issue in multiple apps, restart your device.
4. If restarting doesn’t fix the issue, restore your device.
5. If you still see the issue after you restore, contact Apple Support.

Take care,

-Jason