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User profile for user: ViperCommand
ViperCommand Author
User level: Level 1
10 points

Apple Pay at Macy's

I made a purchase at Macy's yesterday using Apple Pay and the transaction went through fine, Aside from the sales associate being totally surprised that I paid for my purchase using Aplle Pay, which made me question if Macy's ever informed their associates of this new way a customer may be making purchases, but she also had me sigh the pen pad. I thought Apple Pay was suppose to eliminate the need to sign. I also made purchases at an Apple Store as well as a Walgreen without signing. Can someone confirm Macy's actions?


Thanks

Posted on Nov 1, 2014 1:02 PM

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3 replies
User profile for user: GizmoNoH8
GizmoNoH8
User level: Level 1
9 points

Mar 15, 2015 1:47 PM in response to ViperCommand

Hope this information helps anyone that has questions regarding using Apple Pay at Macy's. I've included the direct link as well as the complete FAQ from their website. But to answer your question, any purchase over $25 would require a signature.

https://customerservice.macys.com/app/answers/detail/a_id/161/~/what-is-apple-pa y%3F

"What is Apple Pay?


Apple Pay is a brand new way to pay, and Macy’s is proud to be one of the first stores to feature it!

Here’s how it works:

  • Add your credit or debit cards to the Passbook app on your iPhone 6 or 6 Plus.
  • Visit your favorite Macy’s store and shop!
  • Use Apple Pay at checkout—hold your iPhone near the payment pad reader with your finger on Touch ID™.
  • Wait for the vibration & beep to let you know payment is complete.
  • Provide your signature if your total comes to more than $25.
  • It's that easy!

Which mobile devices support Apple Pay?Apple Pay is available for iPhone 6 and iPhone 6 Plus devices.

Are there any fees for using Apple Pay?No, it’s free!

Is Apple Pay safe and secure?Absolutely—it’s just as secure as paying with a credit or debit card. With Apple Pay, your credit or debit card numbers are never shared or transmitted with payment. It’s secure, safe and easy.

Can I add my Macy’s Credit Card to Apple Pay?Right now, Macy’s Credit Cards and Macy’s American Express® Cards cannot be added to Apple Pay. Only Visa, MasterCard and American Express® cards are compatible.

Can I use Apple Pay online, on my mobile device and in Macy’s stores?Not yet! At this time, Apple Pay can only be used in Macy’s stores.

Can I use Apple Pay for all Macy’s transactions?The following in-store transactions accept Apple Pay:

  • Purchases
  • Returns & exchanges

Right now, the following in-store transactions do not accept Apple Pay:

  • Macy’s Credit Card or Macy’s American Express® Card payments
  • Big-ticket items (indoor and outdoor furniture, mattresses and rugs)

Can I use Apple Pay with my Macy’s account and the My Wallet feature?

Not at this time.

Do I still get a receipt?

Yes—you can choose a printed or emailed receipt."

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Apple Pay at Macy's

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