My iPhone 6 can't detect my bluetooth Bose SoundLink

Hi there PJ58913,

The article linked below provides troubleshooting suggestions that’ll resolve most Bluetooth connection issues, like the one you are seeing where the iPhone 6 can’t find the Bose SoundLink.

iOS: Troubleshooting Bluetooth connections - Apple Support

Follow these steps first:

1. Check that you are in range of the Bluetooth accessory with which you are trying to pair your iPhone, iPad, or iPod touch. Most Bluetooth accessories have a range of approximately 30 feet.
2. On your iOS device, tap Settings > Bluetooth and find your device in the list. If your device says Not Connected, tap the name of your accessory to attempt to connect it.
3. Tap Settings > Bluetooth and turn Bluetooth off and then on again.
4. Make sure that your Bluetooth accessory is turned on and fully charged or connected to power.
5. Make sure that your Bluetooth accessory is in pairing mode.1
6. Restart your iOS device.
7. Tap Settings > Bluetooth and locate the Bluetooth accessory you are currently connected to or attempting to connect to. Then tap and "Forget this Device". Try to pair your Bluetooth accessory again.

   You may need to enter your Bluetooth accessory PIN again if your accessory requires one. Some common PINs are 0000, 1111, and 1234.

8. Restart your Bluetooth accessory by turning it off and then on again1.
9. Update your device to the latest version of software. See how to update your iPhone, iPad, or iPod touch.
10. If your Bluetooth accessory has upgradable firmware, check to see that you have the latest version1, 2.

I hope this helps,

-Jason

I had the same problem with my iPhone 6. I read in one of these logs about someone having the same problem with an iPod. Bose told them to press the Bluetooth key and sound (mute) button together for 10 seconds. I did that with my Bose Soundlink and iPhone 6 this AM and they connected in a few seconds.

This solved the problem!

thanks for the tip.

I also faced this issue with the device. This can be fixed by the reset as already mentioned. To help others, I actually made a video, to show some troubleshooting tips and also some advice for the users. Checkout the video, if your speaker is not turning ON / not charging / bluetooth not getting connected:

https://youtu.be/fzNeJALaMJg

Thank you!!!!!

This solved it for me as well. iPhone 6+, iOS 10.2.1 - Thanks!

@applemath thanks so much, I was going insane trying to find a solution.

solved my issue iphone 7+ ios 10.3.3

thanks @applemath

Can't pair my Bose speaker with my I 6 phone

I have the same issue with my iPhone 8 with the latest iOS version. The fix you mentioned didn’t work for me.