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NHL app does not work with live games

Live game streaming on the NHL app either does not connect at all or buffers constantly. It keeps cutting out with a remark" unable to download content try again later"

Apple TV

Posted on Nov 2, 2014 5:11 AM

Reply
1 reply

Nov 4, 2014 12:23 PM in response to bobheaton

Hello bobheaton,


Thanks for using Apple Support Communities.


To troubleshoot playback with a third-party provider on your Apple TV, please follow the steps below.


If you have playback issues with a content provider's services

In most cases, you can isolate playback issues to your home network, your broadband connection, or a possible outage with a content provider. To see if your issue is affecting multiple services or a specific content provider, try another service. For example, play a movie trailer from the main menu.

  • If the issue is affecting multiple services on your Apple TV, see how to troubleshoot playback performance.
  • If the issue is affecting a single content provider on your Apple TV, restart your Apple TV by going to Settings > General > Restart. If the issue continues, you might need to contact the content provider.


Apple TV: Troubleshooting third-party content providers - Apple Support


Take care,

Alex H.

NHL app does not work with live games

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