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Problem synching iPad with ITunes

I have an iMac 2.7 GHz Intel Core i5 operating on OSX 10.9.5, which I use to sync my iPad and iPhone to ITunes. It now freezes when I connect the iPad and I get a message "ITunes could not connect with iPhone. This device is no longer connected." Then I have to Force Quit to get out of the frozen iTunes. I need to sync a word processor app with the IMac, and this is now impossible. Any help will be grateful received.

Tony Knight

iMac, OS X Mavericks (10.9), Epson XP-700

Posted on Nov 2, 2014 10:13 AM

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Question marked as Best reply

Posted on Nov 4, 2014 2:31 PM

Hi, Tony.


Thank you for visiting Apple Support Communities.


Here is an article that you may find helpful when experiencing this issue.


iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch

http://support.apple.com/kb/TS3219


Cheers,


Jason H.

3 replies

Problem synching iPad with ITunes

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