Wacom, circles as squares issue

Dear all,


I have a:


I had removed and reinstalled the Wacom drivers following the "REMOVE" steps from the "Wacom Table Utility".

I'm using my tablet with the original provided USB cable. I also tried using another USB port on my computer. I don't have any other device connected to my computer. I have also my Magic Mouse (Apple Bluetooth mouse) turned off. Also I'm using the original provided power source and I also tried using the computer unplugged.

But I always get the same results.


It's like I always get squares instead of curves.

I also tried using a ruler, and as you can notice, if I do fast strokes: I get almost perfect straight lines.

But if do slow strokes or back and forth strokes, the lines get jagged.


User uploaded file


User uploaded file


Attached are the results of my test. Also notice that I had reseted my brushes and I'm showing the settings in the brushes I'm using.

I had tried to rotate the tablet to check if the problem was my hand or the way my hand do circles, but as you can see on the attached JPEG: that's not the case.


User uploaded file

User uploaded file


Here are some more links of people describing similar issue, but I cannot find a solution for MacOS:

https://forums.adobe.com/thread/1312521

http://forum.wacom.eu/viewtopic.php?f=3&t=14584

http://forum.wacom.eu/viewtopic.php?t=17102

http://www.yjstudios.com/blog/2014/05/08/how-to-fix-the-wacom-cintiq-from-shaky- jittery-wobbly-jagged-lines/

http://osu.ppy.sh/forum/t/175442


Any other ideas what could be wrong?


Thank you.

Kind regards,

Juan Pedro

MacBook Pro with Retina display, OS X Yosemite (10.10), Late 2013, NVIDIA GT 750M

Posted on Nov 2, 2014 9:21 AM

Reply
5 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Wacom, circles as squares issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.