Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud won't let me downgrade my storage

I mistakenly upgraded my iCloud storage to 20GB and want to downgrade to the free 5GB level but it won't let me click "done" after I make that selection. Help!

iPhone 6, iOS 8.1, itunes 12

Posted on Nov 2, 2014 9:54 AM

Reply
Question marked as Best reply

Posted on Oct 6, 2017 3:46 AM

All this page is saying is what I’ve been trying to do and it is not working at all

2 replies

Nov 4, 2014 2:09 PM in response to bb354

Hi bb354,


I see that you are trying to downgrade your iCloud storage amount. I have an article with some information for you regarding this issue that I think you will find useful:


Manage your iCloud storage - Apple Support

http://support.apple.com/en-us/ht4847

Learn more

You can also cancel or downgrade your storage plan at any time. For a full refund, contact iCloud Supportwithin 15 days of an upgrade or within 45 days after a yearly payment. Partial refunds are available where required by law. Learn more about iCloud storage plans or get help using Cloud storage.

Take care, and thanks for visiting the Apple Support Communities.



-Braden

iCloud won't let me downgrade my storage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.