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Downloading Failure

I have iphone 5s, i cannot download apps from appstore whenever i am connected on my wifi network. But the same apps i can download easily when i am on 3g network. I even tried to download app using itunes. then i got the (err-3150), Please help.

iPhone 5s, iOS 8.1

Posted on Nov 2, 2014 10:57 AM

Reply
1 reply

Nov 4, 2014 2:44 PM in response to kronosvc

Hey there kronosvc,


I see that you are experiencing issues with the iTunes Store. I have an article for you that references that exact error code and should be able to help you address the issue:


iTunes: Advanced iTunes Store troubleshooting - Apple Support

http://support.apple.com/en-us/ts3297

"Error -3150"

This alert is often related to a lost connection to the iTunes Store.

If you encounter this alert and you have verified you have a connection to the Internet using Wi-Fi, please review AirPort and Bluetooth: Potential sources of wireless interference.

If the issue persists, and you're using iTunes for Windows, you may need to flush your DNS and remove pop-up or ad-blockers.

Finally, this can occur due to timeouts caused by security software.

Thanks for using the Apple Support Communities!


Cheers,


Braden

Downloading Failure

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