Q: Yosemite slow, Beach ball always spinning when changing windows, doing activities
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Nov 2, 2014 4:09 PMby MichelPM,How Much RAM installed?
How full is your hard drive?
Do you have a lot of apps that automatically launch at computer startup or login?
Do you have installed and run any of the following:
Commercial AntiVirus software?
Any type of hard drive " cleaning" or "optimizing" apps?
Any type of "speed up" apps?
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Nov 2, 2014 4:18 PMby Old Toad,Download and run Etrecheck. Copy and paste the results into your reply. It's a diagnostic tool that was developed by one of the most respected users here in the ASC to help identify the more obvious culprits.
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Nov 4, 2014 8:14 AMby Bradley Johnson1,here is the info from EtreCheck. I have 2 portables which are running fine. The difference is I have parallels and crash plan installed which are not on the other machines.
Problem description:
Yosemite running slow, beach ball frequently, especially seems to related to finder actions.
EtreCheck version: 2.0.11 (98)
Report generated November 4, 2014 at 10:01:39 AM CST
Hardware Information: ℹ️
Mac mini (Late 2012) (Verified)
Mac mini - model: Macmini6,2
1 2.6 GHz Intel Core i7 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Thunderbolt Display 2048 x 1152
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 7 days 23:43:2
Disk Information: ℹ️
APPLE SSD SM128E disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 134 MB
Brad's Fusion mini (disk2) / [Startup]: 1.12 TB (709.67 GB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 999.35 GB Online
APPLE HDD HTS541010A9E662 disk1 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
Brad's Fusion mini (disk2) / [Startup]: 1.12 TB (709.67 GB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 999.35 GB Online
USB Information: ℹ️
Western Digital My Book 1130 2 TB
S.M.A.R.T. Status: Verified
EFI (disk3s1) <not mounted> : 210 MB
Time Machine 2 (disk3s2) /Volumes/Time Machine 2 : 2.00 TB (760.39 GB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. IR Receiver
Apple Inc. Display Audio
Apple Inc. FaceTime HD Camera (Display)
Apple Inc. Apple Thunderbolt Display
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt Display
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Access.app
[loaded] com.parallels.virtualsound (1.0.27 27 - SDK 10.6) Support
/Applications/Parallels Desktop.app
[loaded] com.parallels.kext.hypervisor (10.0.2 27712 - SDK 10.7) Support
[loaded] com.parallels.kext.netbridge (10.0.2 27712 - SDK 10.7) Support
[loaded] com.parallels.kext.usbconnect (10.0.2 27712 - SDK 10.7) Support
[loaded] com.parallels.kext.vnic (10.0.2 27712 - SDK 10.7) Support
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) Support
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) Support
/System/Library/Extensions
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) Support
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) Support
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) Support
[not loaded] com.markspace.missingsync.palmos.classicseize (1) Support
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.39) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.39) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) Support
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) Support
[not loaded] jp.co.epson.driver.EpsonNet_PSUSBNotSeize (1.0.0) Support
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) Support
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
OSXvnc: Path: /Library/StartupItems/OSXvnc
VirtualPCOSServices: Path: /Library/StartupItems/VirtualPCOSServices
WDMyBookServiceStartupItem: Path: /Library/StartupItems/WDMyBookServiceStartupItem
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.gamed.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-weekly.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[running] com.citrix.AuthManager_Mac.plist Support
[running] com.citrix.ReceiverHelper.plist Support
[running] com.citrix.ServiceRecords.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
[invalid?] com.oracle.java.Java-Updater.plist Support
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist Support
[running] com.seagate.SeagateStorageGauge.plist Support
[running] com.sophos.uiserver.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.crashplan.engine.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid?] com.oracle.java.Helper-Tool.plist Support
[running] com.parallels.mobile.dispatcher.launchdaemon.plist Support
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist Support
[invalid?] com.rim.BBDaemon.plist Support
[running] com.sophos.common.servicemanager.plist Support
[failed] openbase.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.parallels.mobile.startgui.launchagent.plist Support
[invalid?] de.metaquark.appfresh.plist Support
[running] openlaunch.plist Support
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
CrashPlan menu bar Application (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 Support
OfficeLiveBrowserPlugin: Version: 12.2.8 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.7.2 - SDK 10.7 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
AdobePDFViewer: Version: 10.1.12 Support
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 Support
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
BrowserPlus_2.9.8: Version: 2.9.8 Support
Safari Extensions: ℹ️
AdBlock
Ghostery
3rd Party Preference Panes: ℹ️
Citrix ShareFile Sync Support
Flash Player Support
Flip4Mac WMV Support
OpenBasePreferences Support
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Brad's Fusion mini: Disk size: 1.12 TB Disk used: 405.53 GB
Destinations:
Time Machine 2 [Local]
Total size: 2.00 TB
Total number of backups: 102
Oldest backup: 2012-11-10 23:47:43 +0000
Last backup: 2014-11-04 16:01:39 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 405.53 GB X 3)
Top Processes by CPU: ℹ️
3% WindowServer
3% syncdefaultsd
0% fontd
0% InterCheck
0% SophosWebIntelligence
Top Processes by Memory: ℹ️
155 MB softwareupdated
129 MB CrashPlanService
112 MB SophosScanD
112 MB InterCheck
94 MB Finder
Virtual Memory Information: ℹ️
335 MB Free RAM
2.98 GB Active RAM
3.39 GB Inactive RAM
1.28 GB Wired RAM
38.22 GB Page-ins
2.15 GB Page-outs
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Nov 4, 2014 9:20 AMby Old Toad,One item to remove is the Sophos antivirus software. It's not needed and contributes to the slowness experienced. Uninstall it according to the developer's instructions (whichever apply):
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Nov 4, 2014 11:03 AMby MichelPM,Commercial Antivirus software applications as well as needless hard drive "cleaning" applications are very well known to cause Mac performance slowdowns.
It is best to uninstall such software.
If you feel you need some sort of virus protection on OS X, look at ClamXAV in the Mac App Store,
ClamXAV is minimally invasive on OS X unlike the more common, commercial antivirus packages for the Mac.
Some more possible culprits of your Mac's performance slowdowns is CrashPlan.
Modify its behaviour so that it is only backing up data when you are away from your Mac for extended periods of time.
By default, CrashPlan is set to do incremental backups of your Mac during short periods of inactivity (basically while you are trying to actually do work on your Mac), so this could be another source of slowdowns.
Also, it would appear as if you have two virtual environment packages ob your Mac that could be causing performance issues and/or conflicts with your system.
You have both Virtual PC AND Parallels Desktop environments installed.
You really should run have one of these installed and only using one virtual environment on your Mac.
Pick one and make sure it is current and up to date and completely uninstall the other virtual environment per proper uninstall instructions on the developer's website.
Other issues, uninstall/delete any installed software that came with any of your external hard drives. It is not needed by OS X and is, also, known to cause issues.
FYI,
If you are still using a Blackberry smart phone, be advised that its developer Research In Motion ( RIM) has not been doing well for quite some time and is barely hanging on to its fiscal and corporate life. They have NOT updated their computer companion software in years.
So,mo, the installed RIM software toy have on your Mac is, very likely, out of date and will stay outdated with no updates on the horizon.
It is, essentially, dead software.
So, this maybe causing performance issues, as well, because it is incompatible with the last few versions of OS X.
Another BIG issue is that your entire system is highly extended and modified.
You need to make sure to update all of your third party software if there are OS X Mavericks updates that can be applied. You may need to go the third party developers' websites if there are no updates through the Mac App Store.
Update all of your Web browser Internet plugins, also.
Also, if you have any third party devices, like keyboards, mice, drawing tablets, hubs, card readers, etc, you need to update the drivers for these devices to OS X Mavericks compatible versions by visiting each device maker's support section of their respective websites.
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Nov 4, 2014 11:01 AMby MichelPM,I, also, forgot to mention, if you are using any Google software, like Google Chrome, Drive, etc,
Google software runs like garbage on Macs and Chrome eats up a lot of Mac resources that make it not an ideal web browser for Macs.
Do a search to learn how to properly delete all of the different Google wares.
If you do not like Apple Safari web browser, try MozillaFireFox instead as FireFox is much more Mac friendly and is constantly updated by the Mozilla team.
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Nov 4, 2014 6:24 PMby Huss417,I had the same issue after the upgrade to Yosemite. Constant beach ball. Removed anti virus software when mentioned. Still had the issue. Called Apple Support and they walked me through clearing all kinds of files and restarting my computer. After all that was done still had the same issue. Tech Support had me delete the Yosemite upgrade and reinstall it. After doing that it has been working fine since.
Now i'm having issues with my external hard drive and Time Machine not recognizing it. Was first on the phone with WD they said it was an issue with Apple Time Machine and to contact them. Contacted Apple and they say its WD issue and to wait for a patch.
Fun times so far with Yosemite.
