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Netflix and Ipad Air 2

Has anyone had an issue with Netflix on the Ipad Air 2? It is taking too long to load and the picture is very grainy. I did a side-by-side comparison to an Ipad 2 and the older tablet looked much sharper and cleaner. Any thoughts on how to fix this?

iPad Air, iOS 8.1

Posted on Nov 2, 2014 3:06 PM

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Question marked as Best reply

Posted on Nov 5, 2014 6:42 AM

Hello Fatty_Paul,



It may help to remove and reinstall the app from your iPad Air.


  1. Delete the app.
    User uploaded file
  2. Press the Home button.
  3. Go to the App Store and download the app again.
  4. Wait for the app to download, then open it from the Home screen.


If the download stops, you can resume it.


iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/en-us/TS1702

2 replies
Question marked as Best reply

Nov 5, 2014 6:42 AM in response to Fatty_Paul

Hello Fatty_Paul,



It may help to remove and reinstall the app from your iPad Air.


  1. Delete the app.
    User uploaded file
  2. Press the Home button.
  3. Go to the App Store and download the app again.
  4. Wait for the app to download, then open it from the Home screen.


If the download stops, you can resume it.


iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/en-us/TS1702

Nov 5, 2014 4:28 PM in response to CarlAVII

Thank you, Allen a. I will try this and hopefully, it will work. It seems to be an issue with streaming video in general. I have also been having trouble with Youtube. I also tried re-setting the network settings. This worked initially, but the video would eventually go back to a poorer quality. Essentially, I have to re-set the network settings every night.


Thank you!

Netflix and Ipad Air 2

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