Q: macbook pro won't recognize ipad air to sync. says phone no longer connected??

When I plug my iPad Air into my Macbook Pro to sync the screen of my iPad blinks continuously and the mac puts up a message that says this phone is no longer connected. I have no idea what is going on. Have rebooted both. Even completely reset my iPad and it's still happening.

iPad Air

Posted on Nov 2, 2014 4:38 PM

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Q: macbook pro won't recognize ipad air to sync. says phone no longer connected??

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by jason269,

jason269 Nov 5, 2014 7:05 AM in response to echld
Community Specialists

Nov 5, 2014 7:05 AM in response to echld

Hi, echld.

Thank you for visiting Apple Support Communities.

I would need more information regarding your system configuration and hardware to provide a better answer. However, here is an article that you may find helpful when experiencing this issue.

iTunes: Resolve USB-related alerts
http://support.apple.com/kb/TS5254

Cheers,

Jason H.
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