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Nov 5, 2014 7:48 AM in response to cassypatuawaby griff w,Hi there cassypatuawa,
It sounds like you may be experiencing issues with ther receiver on your device. I would recommend taking a look at the troubleshooting steps in the article below.
If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone
-Griff W.