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Previous shutdown cause: -62

Just recently after I upgraded to Yosemite my computer has been randomly restarting when I move it or when I put it down. The screen freezes and sometimes will change colors, and then restart 10 seconds later. My shutdown cause in the console says -62. Does anyone know what is wrong with my computer? I brought it to Apple and left it with them overnight to do diagnostic testing and they returned it saying they didn't find anything wrong with it. Not sure what to do now, i have a macbook pro mid 2012

Posted on Nov 2, 2014 7:48 PM

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10 replies

Nov 3, 2014 9:21 AM in response to JeremyL1

I'm having the same issue on my MacBook Pro Mid-2010. All symptoms sound 100% the same. I also see shutdown cause as -62. Sometimes when it restarts it presents a kernel panic "press any key" page then begins to restart, but then reboots again, so there's no panic log. I've tried multiple times resetting both PRAM and SMC to no avail. I was using the Yosemite beta, but the problem didn't surface until the last beta before the final release. I have since upgraded to the release version but I'm still having the same problem. Memtest and Apple Hardware Test both brought up no problems. I've also had it restart a couple of times with 3 loud beeps in succession which seems to usually indicate a memory problem. I doubt it really is a memory or memory slot issue, though, because I got a new main logic board and memory less than a year ago from Apple due to a chronic GPU kernel panic brought forth by Mavericks.

May 2, 2015 5:00 PM in response to zach.mathew

I'm experiencing the same issue on a 2010 MB Pro w/ 8GB RAM and 2.66GHz i7. I *think* that it was happening before I upgraded to Yosemite, but not often enough to be concerning. Now it happens once every couple of days.


My symptoms are as follows: I'll be working away on something, then the screen goes black for a few seconds before I hear the disk restart, and then the gray panic screen comes up. There is never a panic log. When I inspect /var/log/system.log, I find

localhost kernel[0]: Previous shutdown cause: -62

I don't see anything especially sinister in the logs leading up to that. Here are a few lines just before where I think it rebooted:

May 2 16:14:45 MacBook-Pro.local SophosSXLD[360]: 20150502 231445.735 P 360 T 2203 ------ 2 - Warning: EARLY TIMEOUT: dns context 0 has 13669 ms before it should time out\n

May 2 16:14:46 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD[47630]): Service could not initialize: Unable to set current working directory. error=2, path=/Applications/SafeConnect.app/Contents/MacOS/: 14D136: xpcproxy + 12761 [1285][E34BADE4-4125-3886-AA5B-08E47BD0E884]: 0x2

May 2 16:14:46 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD): Service only ran for 0 seconds. Pushing respawn out by 2 seconds.

May 2 16:14:48 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD[47631]): Service could not initialize: Unable to set current working directory. error=2, path=/Applications/SafeConnect.app/Contents/MacOS/: 14D136: xpcproxy + 12761 [1285][E34BADE4-4125-3886-AA5B-08E47BD0E884]: 0x2

May 2 16:14:48 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD): Service only ran for 0 seconds. Pushing respawn out by 2 seconds.

May 2 16:14:50 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD[47632]): Service could not initialize: Unable to set current working directory. error=2, path=/Applications/SafeConnect.app/Contents/MacOS/: 14D136: xpcproxy + 12761 [1285][E34BADE4-4125-3886-AA5B-08E47BD0E884]: 0x2

May 2 16:14:50 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD): Service only ran for 0 seconds. Pushing respawn out by 2 seconds.

May 2 16:14:52 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD[47633]): Service could not initialize: Unable to set current working directory. error=2, path=/Applications/SafeConnect.app/Contents/MacOS/: 14D136: xpcproxy + 12761 [1285][E34BADE4-4125-3886-AA5B-08E47BD0E884]: 0x2

May 2 16:14:52 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD): Service only ran for 0 seconds. Pushing respawn out by 2 seconds.

May 2 16:14:54 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD[47634]): Service could not initialize: Unable to set current working directory. error=2, path=/Applications/SafeConnect.app/Contents/MacOS/: 14D136: xpcproxy + 12761 [1285][E34BADE4-4125-3886-AA5B-08E47BD0E884]: 0x2

May 2 16:14:54 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD): Service only ran for 0 seconds. Pushing respawn out by 2 seconds.

May 2 16:14:56 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD[47635]): Service could not initialize: Unable to set current working directory. error=2, path=/Applications/SafeConnect.app/Contents/MacOS/: 14D136: xpcproxy + 12761 [1285][E34BADE4-4125-3886-AA5B-08E47BD0E884]: 0x2

May 2 16:14:56 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD): Service only ran for 0 seconds. Pushing respawn out by 2 seconds.

May 2 16:14:58 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD[47636]): Service could not initialize: Unable to set current working directory. error=2, path=/Applications/SafeConnect.app/Contents/MacOS/: 14D136: xpcproxy + 12761 [1285][E34BADE4-4125-3886-AA5B-08E47BD0E884]: 0x2

May 2 16:14:58 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD): Service only ran for 0 seconds. Pushing respawn out by 2 seconds.

May 2 16:15:00 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD[47637]): Service could not initialize: Unable to set current working directory. error=2, path=/Applications/SafeConnect.app/Contents/MacOS/: 14D136: xpcproxy + 12761 [1285][E34BADE4-4125-3886-AA5B-08E47BD0E884]: 0x2

May 2 16:15:00 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD): Service only ran for 0 seconds. Pushing respawn out by 2 seconds.

May 2 16:15:02 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD[47638]): Service could not initialize: Unable to set current working directory. error=2, path=/Applications/SafeConnect.app/Contents/MacOS/: 14D136: xpcproxy + 12761 [1285][E34BADE4-4125-3886-AA5B-08E47BD0E884]: 0x2

May 2 16:15:02 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD): Service only ran for 0 seconds. Pushing respawn out by 2 seconds.

May 2 16:15:04 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD[47639]): Service could not initialize: Unable to set current working directory. error=2, path=/Applications/SafeConnect.app/Contents/MacOS/: 14D136: xpcproxy + 12761 [1285][E34BADE4-4125-3886-AA5B-08E47BD0E884]: 0x2

May 2 16:15:04 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD): Service only ran for 0 seconds. Pushing respawn out by 2 seconds.

May 2 16:15:06 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD[47640]): Service could not initialize: Unable to set current working directory. error=2, path=/Applications/SafeConnect.app/Contents/MacOS/: 14D136: xpcproxy + 12761 [1285][E34BADE4-4125-3886-AA5B-08E47BD0E884]: 0x2

May 2 16:15:06 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD): Service only ran for 0 seconds. Pushing respawn out by 2 seconds.

May 2 16:15:08 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD[47641]): Service could not initialize: Unable to set current working directory. error=2, path=/Applications/SafeConnect.app/Contents/MacOS/: 14D136: xpcproxy + 12761 [1285][E34BADE4-4125-3886-AA5B-08E47BD0E884]: 0x2

May 2 16:15:08 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD): Service only ran for 0 seconds. Pushing respawn out by 2 seconds.

May 2 16:15:10 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD[47642]): Service could not initialize: Unable to set current working directory. error=2, path=/Applications/SafeConnect.app/Contents/MacOS/: 14D136: xpcproxy + 12761 [1285][E34BADE4-4125-3886-AA5B-08E47BD0E884]: 0x2

May 2 16:15:10 MacBook-Pro com.apple.xpc.launchd[1] (scManagerD): Service only ran for 0 seconds. Pushing respawn out by 2 seconds.

May 2 16:15:56 localhost bootlog[0]: BOOT_TIME 1430608556 0

Hope that someone figures this out soon.

Previous shutdown cause: -62

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