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All replies
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Helpful answers
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Nov 11, 2014 7:00 AM in response to Keeley4Ryanby Ralph9430,Yes, having two chargers from the same source "blow up" tells me you are buying knock off chargers.
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Nov 11, 2014 7:02 AM in response to Ralph9430by Keeley4Ryan,I took them to apple store who corrected me that they are genuine and they hadn't blown up they were working perfectly instore at lakeside and said it was my ipad so I booked another appointment to get my ipad looked at on Thursday but atm it will not stay on for longer than a second
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Nov 11, 2014 7:05 AM in response to Courcoulby Star Traveler,Courcoul wrote:
This is the moment when the term "inexpensive deal" goes flying out the window….
It's for these types of reasons that I tell people to sell their iPads (and it would be the same with computers) before it gets close to the "end of life" for the product. I would say that people should sell an iOS device before three years and definitely not buy an iOS product older than two years. Preferably, you would buy it new and sell it at about 18 months (having an AppleCare contract to pass on to the buyer of your iPad).
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Nov 11, 2014 7:07 AM in response to Keeley4Ryanby Star Traveler,When you said they had "blown up" ... I figured you meant that there was smoke or fire coming out of it ... :-) ...
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Nov 11, 2014 7:20 AM in response to Keeley4Ryanby Courcoul,Keeley4Ryan wrote:
I have another appointment for this Thursday the ipad 3 retina display and cellular but if battery has died would it be worth fixing but how do I get my stuff back off because I have college work on my ipad that is extremely important
Famous Last Words….
If the gadget manages to stay alive while plugged to a computer, make sure said computer has iTunes installed and use that to make a complete backup of the device before anything else happens. Then go to the device's Apps tab, scroll down to the Files section, select the app where your vital files were created and copy them out of the device with the Save As… button.
Note that given the dead state of the gadget, it will draw LOTS of current from the USB plug. Not all computer USB ports are the same, some may have more current capacity than others. Experiment to see if there's one that can keep the gadget alive while you do the backing up and retrieval.
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Nov 11, 2014 8:20 AM in response to Star Travelerby Keeley4Ryan,no when I originally thought they had "blown up" it had knocked my electrics out and I google it which gave me the impression of blowing up but turns out they are both working perfectly
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Nov 11, 2014 8:20 AM in response to Courcoulby Keeley4Ryan,the ipad will not stay on for longer than a second whether in a computer or in the wall
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Nov 11, 2014 8:48 AM in response to Keeley4Ryanby Courcoul,Fair chance you will be kissing your content goodbye. That is, unless the geniuses have some way of sucking it out before service.
When the battery is "replaced", what you get is a blank as-new refurbished unit of identical specs. And the service terms state that Apple guarantees the hardware, not the user data, which is the responsibility of the owner to back up in a timely fashion.
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Nov 11, 2014 8:53 AM in response to Courcoulby Keeley4Ryan,does this mean if the battery is replaced I loose everything from my ipad but the apple software. if the battery is replaced by someone that is not apple will everything be lost too. would buying the new ipad be better than sorting this one out
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Nov 11, 2014 9:07 AM in response to Keeley4Ryanby Star Traveler,Keeley4Ryan wrote:
does this mean if the battery is replaced I loose everything from my ipad but the apple software. if the battery is replaced by someone that is not apple will everything be lost too. would buying the new ipad be better than sorting this one out
How much did the Apple Store tell you it would be, to fix the battery issue? I understood from other Apple documents that this procedure was $99. Is that the case?
If it is the case, then your question is whether it's worth it to have the same identical model of iPad for the cost of $99 or not. As far as your data is concerned, if you have a current backup right now, then you'll be able to restore that backup to the new iPad, when it is replaced. Even if you get a new iPad (if you decide to go that route), you'll be able to restore your backup to that new iPad.
If you haven't done any backup at all, then - of course - whether you get a replacement iPad or you buy a new iPad, your data won't be recovered. And for the sake of everyone else reading this ... ALWAYS do your backup. The iCloud Backup is the easiest process even though it doesn't save "everything". The best way is to do the iTunes backup.
For everyone else, here are some Apple Support documents regarding backups ...
Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)
https://support.apple.com/kb/HT5262
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
Create and Delete iPhone, iPad and iPod Touch Backups in iTunes
http://support.apple.com/kb/ht4946
iOS: Troubleshooting Encrypted Backups
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Nov 11, 2014 9:11 AM in response to Star Travelerby Keeley4Ryan,hello I have a backup but doesn't have the recent work I have worked on and im guessing it battery because it turns on and dies again I will find out for sure on Thursday but more worried about my college work but I have found a recovery software that should be able to get it for me. hopefully it works. thanks for all your help
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Nov 11, 2014 9:26 AM in response to Keeley4Ryanby Star Traveler,Recovery software does have the possibility of pulling deleted files from your iPad, but the iPad has to be capable of actually "running". Now, the fact is ... if your iPad is actually operational and able to run ... then you could easily do a backup. But, if your iPad is not operational and is not able to run, that recovery software won't be able to get the data from your iPad. It does have to "run" to get the data ... and by "run" I mean it has to be able to get power to the flash drive.
I'm not sure if I've understood right, but I get the idea that your iPad won't start up or run at all and that there is no power at all to your iPad.
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Nov 11, 2014 10:38 AM in response to Keeley4Ryanby Courcoul,As a complement to the discussion and so you are aware of the complexity of iPad battery replacement, check out the procedure here: https://www.ifixit.com/Device/iPad
Pick your model and click on Battery. As you will see, achieving success is a no mean feat, so yeah, if within your possibilities a new unit would be a very Good Idea. Good luck with trying to get your stuff out.
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Nov 11, 2014 11:09 AM in response to Star Travelerby Keeley4Ryan,HEllo im unsure about my ipad functioning because my ipad connects to m laptop when the ipad is on the red battery bar showing it dead but as soon as it turns on it goes back off so i dont get a chance to get anything from it but it does connect to my itunes when its on that red battery bit.
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Nov 11, 2014 11:10 AM in response to Courcoulby Keeley4Ryan,IF i replaced the battery myself would all my documents still be there or would they go