dual link dvi usb port doesn't work

What is this USB port for? It certainly doesn't work. I've had two of these cable now and it didn't work on the last one either. Maybe I am doing it wrong? I have the other two plugs going into the mini display port and usb beside it on my Mid 2011 Air. I also still experience this issue - Mini DisplayPort to Dual-Link DVI Adapter: Resolving flickering and wake from sleep issues - Apple Support - on firmware 1.03; updating from a previous version of the cable does not resolve the problem.

User uploaded file

MacBook Air, OS X Mavericks (10.9)

Posted on Nov 3, 2014 4:02 PM

Reply
5 replies

Nov 5, 2014 2:36 PM in response to Tim St.Clair

Hi Tim,


I apologize, I'm a bit unclear on the exact nature of your question, and/or the configuration you are running. The adapter in question (Mini DisplayPort to Dual-Link DVI Adapter) was primarily designed for driving large Dual-Link DVI displays, in particular the 30 inch Cinema Display as detailed in the article below. The USB port on the adapter is to connect to the USB control cable on the 30 inch Cinema Display's cable pigtail.


13. How is the Apple Mini DisplayPort to Dual-Link DVI adapter different from the Apple Mini DisplayPort to DVI adapter?

The Apple Mini DisplayPort to Dual-Link DVI adapter works best with displays that operate at dual-link resolutions, which are resolutions above 1920 x 1200. For displays that do not support dual-link DVI resolutions (displays that operate at resolutions of 1920 x 1200 or lower) you should use the Apple Mini DisplayPort to DVI adapter instead.

14. Which monitors work with the Apple Mini DisplayPort to Dual-Link DVI adapter?

Use the Mini DisplayPort to Dual-Link DVI Adapter to connect your computer to a 30-inch display that includes a dual-link DVI connector, such as the Apple Cinema HD Display.Note: For such displays, be sure to connect the USB connection on the adapter to the USB port on your Mac; also connect the USB connection from the display to the USB port on the adapter.



Apple Mini DisplayPort adapters: Frequently asked questions (FAQ) - Apple Support


Regards,

- Brenden

Nov 5, 2014 4:26 PM in response to brenden dv

This is what I *thought* you could do (and what the mac guy at the shop said I would be able to do).


Mac Air 2011 connecting to IPS LCD.


User uploaded file


BUT the USB device on the Dual Link adaptor does not show up even on System Profiler, and any device connected to it is not recognised (e.g. keyboard, mouse, external hard disk, printer, etc).


I know the USB at the mac end is required because if it's not connected, the display does not work. So it is being used for power only - If I connect the USB to an apple power supply instead, it powers the link.


I have not been able to find a specific message on the apple web site that mentions that the USB socket is only to be used for a single specific monitor connection. The use of ambiguous phrases, for example "such as" in the FAQ item "14. Which monitors work with the Apple Mini DisplayPort to Dual-Link DVI adapter?" does not clearly state if the product is intended for use with ONLY the Apple Cinema display: your wording "in particular" and apple's wording "such as" are at non synonymous. Also this question is worded as if in relation to the DVI-D socket, not the USB socket.


I am simply looking for Apple's specific intention for including the USB socket on the large end, such as if it is compatible with the USB specification (as would be implied by its use of the USB logo next to the socket) or simply used for power only. This has not been addressed in the device documentation, nor on the product specification page.

Nov 5, 2014 8:27 PM in response to Tim St.Clair

The USB port on the adapter is for devices that don't need to get power via USB. The adapter takes its power from it USB plug and does not have enough left to power other USB devices.


The USB socket should work with any USB device that has its own power supply, such as a display, but don't expect it to work with USB powered devices, such as mice, keyboards, or USB memory sticks.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

dual link dvi usb port doesn't work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.