wbentleytx
Level 1 (0 points)

Q: After boot can't click on user name and enter password.

after boot can't click on user name and enter password.

iOS 8.1

Posted on Nov 3, 2014 9:45 PM

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wbentleytx

Q: After boot can't click on user name and enter password.

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  • Helpful answers

  • by Klaus1,

    Klaus1 Klaus1 Nov 4, 2014 5:03 AM in response to wbentleytx
    Level 8 (48,888 points)
    Nov 4, 2014 5:03 AM in response to wbentleytx

    On what computer or mobile device, with what operating system?

  • by K Shaffer,

    K Shaffer K Shaffer Nov 5, 2014 12:23 PM in response to wbentleytx
    Level 6 (14,513 points)
    Desktops
    Nov 5, 2014 12:23 PM in response to wbentleytx

    As asked, you would have to supply information on the actual

    device and operating system that runs within it, for us to help.

     

    If you have an iDevice running an iOS8, etc, the product is

    not a computer and would not be addressed in this PPC

    (powerPC processor architecture build era, pre-2006) ASC.

     

    If you have an iMac and it is running OS X 10.5.8 or Before,

    and does NOT have an Intel core or core2duo, etc CPU,

    then we may be able to supply an answer based on that info.

     

    The system, device, and era of the hardware do help to arrive

    at a better match between your limited inquiry & proper answer.

     

    There is no way we could know what the hardware or software

    is, or the situation, when you say so little and/or may have

    mis-placed your topic in an incorrect ASC discussion area.

     

    In any event...

    Good luck & happy computing!

  • by wbentleytx,

    wbentleytx wbentleytx May 22, 2015 8:17 PM in response to wbentleytx
    Level 1 (0 points)
    May 22, 2015 8:17 PM in response to wbentleytx

    I have an iMac with the latest Yosemite operating system 10.10.3.  Does this help?

  • by K Shaffer,

    K Shaffer K Shaffer May 23, 2015 2:41 AM in response to wbentleytx
    Level 6 (14,513 points)
    Desktops
    May 23, 2015 2:41 AM in response to wbentleytx

    Yes, it was enough to get your thread moved to the Yosemite ASC discussions area,

    from an obsoleted vintage product discussion, that you'd initially posted the topic into...

    Half a year ago.

     

    Does the situation still persist? Did you attempt to restart in SafeBoot with the shift key

    held down, to see if the issue you noticed in regular boot attempt, did not occur then?

     

    Some users with a complete backup plus Time Machine backups, would consider a

    totally new reinstall and update of the OS X. Be sure you have anything worth keeping

    saved on an external archive such as a storage hard disk drive.

     

    Did you try to start in a second user account, such as another standard or admin?

    There may or may not be a hardware issue behind the symptoms you cited back in Nov '14.

     

    You may be able to start in Recovery mode and see if a repair of the hard drive by use of

    OS X Utilities/Disk Utility could help. The first aid repair, and also repair permissions. And

    then select the startup volume (macintosh HD) and boot the computer from it, to test.

     

    How old is the iMac model, and what size is the display? How full is the hard drive capacity

    of your accumulated content, verses the stated capacity in total of the unit?

     

    Anyway, it's been some time since your initial post, & then it was in a vintage/obsolete early

    iMac Power PC support discussions area from pre-2006 Mac hardware (with software limit.)

     

    If you still have issues, please elaborate...

  • by Eric Root,

    Eric Root Eric Root May 23, 2015 12:00 PM in response to wbentleytx
    Level 9 (73,332 points)
    iTunes
    May 23, 2015 12:00 PM in response to wbentleytx

    Are you using a wireless mouse or trackpad or a wired (USB) mouse?

  • by wbentleytx,

    wbentleytx wbentleytx May 23, 2015 9:14 PM in response to K Shaffer
    Level 1 (0 points)
    May 23, 2015 9:14 PM in response to K Shaffer

    It is a two year old iMac with a 1T fusion drive.  The monitor is 27 inches.  There is plenty of disk place available.

  • by wbentleytx,

    wbentleytx wbentleytx May 23, 2015 9:15 PM in response to Eric Root
    Level 1 (0 points)
    May 23, 2015 9:15 PM in response to Eric Root

    Wireless mouse.

  • by wbentleytx,

    wbentleytx wbentleytx May 24, 2015 9:14 PM in response to Eric Root
    Level 1 (0 points)
    May 24, 2015 9:14 PM in response to Eric Root

    I found my answer.  It had to  do with Family Sharing.  When I purchased certain Apps I had family sharing turned on.  Subsequently I turned it off.  It appears my wife's ID in the App update  authorization window was telling me her partition wasn't updated with "my shared apps."  When I turned Family Sharing back on, the Apps updated to her partition.  This is why her user name and password was needed since my shared app was being used by a family member.

     

    The system was doing exactly what it was supposed to do.