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Helpful answers
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Nov 4, 2014 12:05 PM in response to ldvoglerjrby tbirdvet,If you're talking about the TBD camera then what OS are you using (Mavericks, Yosemite, or ?)?
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Nov 4, 2014 12:15 PM in response to tbirdvetby ldvoglerjr,mavericks..i think..
a little more back ground...
i bought the display here in Germany 3 years ago..it worked fine..
i moved back to the states and saw the error "camera not available for the first time..it wouldn't work..apple told me it was a hardware issue but too much for me to spend so i did without…then i moved back to germany and it worked..
then we got a VPN for back in the states..and now it doesn't work again..
thoughts?
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Nov 5, 2014 6:47 AM in response to ldvoglerjrby EZ Jim,ldvoglerjr wrote: I get error box that says "camera not available" when I Skype or facetime
If restarting Mac does not correct it, see relevant suggestions from Apple's http://support.apple.com/kb/HT2090.
(Over time, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD." Regardless of the name of your Mac's built-in camera, the same info and troubleshooting applies.)
Message was edited by: EZ Jim
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Nov 5, 2014 1:03 PM in response to ldvoglerjrby tbirdvet,Try the Photobooth app. If it works then the hardware is OK.
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Nov 5, 2014 1:18 PM in response to tbirdvetby ldvoglerjr,No joy on the photo booth..
but how could it be hardware if it worked here in Germany, then didn't work when I was back in the states, then worked again when I came back to Germany..and now all of a sudden not working after it "thinks" it's back in the US because of our VPN...???
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Jul 9, 2015 4:43 AM in response to ldvoglerjrby JKS_Sing,I have exactly the same issue. It worked in Singapore, then i moved last month to Germany and now all of a sudden the FaceTime HD does not work anymore on my thunderbolt Display
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Jul 9, 2015 6:23 AM in response to JKS_Singby EZ Jim,JKS_Sing wrote:... FaceTime HD does not work ...
Troubleshooting FaceTime for Mac
Message was edited by: EZ Jim