equinox1100

Q: bluetooth intermittently cuts out

bluetooth intermittently cuts out please help!

Ive got a bose sound link II right next to my computer.

my wifi is also slow and they seem to be fighting

 

Running macbook pro yosemite.

 

my iPhone also not working either

picture editing is also super slow too.

 

speaking is cutting out now driving me crazy

MacBook Pro with Retina display, OS X Yosemite (10.10)

Posted on Nov 4, 2014 4:19 AM

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Q: bluetooth intermittently cuts out

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Nov 4, 2014 4:29 AM in response to equinox1100
    Level 10 (120,969 points)
    Apple Music
    Nov 4, 2014 4:29 AM in response to equinox1100

    Hi ..



    For Bluetooth.

     

    Open the Finder. From the Finder menu bar click Go > Go to Folder

     

    Type or copy paste the following:

     

    /Library/Preferences/com.apple.Bluetooth.plist

     

    Click Go then move the com.apple.Bluetooth.plist file to the Trash.

     

    Then re "pair" the Bose Link.

     

     

    For the Wi-Fi try diagnostics. Instructions here >  Wi-Fi: How to troubleshoot Wi-Fi connectivity

     

     

    For the iPhone.

     

    Reset the device:

     

    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

    If that doesn't help, tap Settings > General > Reset > Reset All Settings

     

    If by speaking, you are referring to Dictation, open System Preferences > Dication & Speech then select the Text to Speech tab. Try a different Speaking Rate.

    Picture editing depends on which software you are using ???

  • by Barry Hemphill,

    Barry Hemphill Barry Hemphill Nov 4, 2014 5:55 AM in response to equinox1100
    Level 8 (38,008 points)
    Peripherals
    Nov 4, 2014 5:55 AM in response to equinox1100

    Reset the SMC on the computer.

     

    Barry

  • by seanpdixon,

    seanpdixon seanpdixon Nov 4, 2014 7:24 PM in response to equinox1100
    Level 1 (0 points)
    Nov 4, 2014 7:24 PM in response to equinox1100

    I am having the same issue and it is maddening. I have reset the PRAM, the SMC, and deleted the file Bluetooth.plist. Nothing is working. I am running Yosemite. This wasn't a problem until recently. I am guessing it has something to do with the OS upgrade.

     

    My first thought was that it was the speakers. I dropped $200 for Dre Beats speaker and the same thing. It isn't the speakers.

  • by btakamiya,

    btakamiya btakamiya Nov 5, 2014 11:37 AM in response to Carolyn Samit
    Level 1 (0 points)
    Nov 5, 2014 11:37 AM in response to Carolyn Samit

    Thank you.  This worked for me.  I was having issues connecting any BT devices (speakers, mouse, iPhone) to my Air, but after I deleted the file, everything is working now.  Thanks again.

  • by equinox1100,

    equinox1100 equinox1100 Nov 6, 2014 3:51 AM in response to Carolyn Samit
    Level 1 (6 points)
    Nov 6, 2014 3:51 AM in response to Carolyn Samit

    Hi Carolyn,

     

    Thankyou for your suggestions... I tried them all out and unfortunately ALL my issues are still unresolved.

     

    Bluetooth... I deleted the file emptied the trash, I then reset the SMC and the problem was still there,

    I have tested my speaker with my iPhone bluetooth and its fine so I know its not the speakers fault...

    I think ill just give up using bluetooth on my comp.

     

    Phone... Tried everything to fix it on my own, reset, restored... using a Nokia i bought now just for calls...

    think its time i traipsed up to the genius bar.

  • by equinox1100,

    equinox1100 equinox1100 Nov 6, 2014 3:52 AM in response to Barry Hemphill
    Level 1 (6 points)
    Nov 6, 2014 3:52 AM in response to Barry Hemphill

    Hi Barry,

     

    Bluetooth... I deleted the file emptied the trash, I then reset the SMC and the problem was still there,

    I have tested my speaker with my iPhone bluetooth and its fine so I know its not the speakers fault...

    I think ill just give up using bluetooth on my comp.

     

    Thanks for your suggestion!

  • by equinox1100,

    equinox1100 equinox1100 Nov 6, 2014 3:55 AM in response to seanpdixon
    Level 1 (6 points)
    Nov 6, 2014 3:55 AM in response to seanpdixon

    Hi yeah sounds like we have the same issue...

    I'm using the bluetooth on my iPhone for music now and its working fine.

     

    but if my computer was my only source for music I would be screwed...

    hope you have some alternative there.

     

    good luck!

  • by Rynoski,

    Rynoski Rynoski Nov 6, 2014 8:12 PM in response to Carolyn Samit
    Level 1 (0 points)
    Nov 6, 2014 8:12 PM in response to Carolyn Samit

    Thanks for the advice on deleting the file as you instructed.  My Logitech Z600 speakers were cutting in and out.  After following your instructions for bluetooth, my speakers are behaving flawlessly.

  • by seanpdixon,

    seanpdixon seanpdixon Mar 22, 2015 2:20 PM in response to seanpdixon
    Level 1 (0 points)
    Mar 22, 2015 2:20 PM in response to seanpdixon

    I am having the same issue and it is maddening. I have reset the PRAM, the SMC, and deleted the file Bluetooth.plist. Nothing is working. I am running Yosemite. This wasn't a problem until recently. I am guessing it has something to do with the OS upgrade.

     

    My first thought was that it was the speakers. I dropped $200 for Dre Beats speaker and the same thing. It isn't the speakers.

    I may have found another possible solution. I received a replacement Beats Pill and went through everything included in this thread to resolve the dropping connections, only to have the issue persist. I did find that the issue appears to be limited to iTunes for me. Video audio from YouTube never dropped. I turned off Handoff (Allow handoff between this Mac and iCould devices) located in Settings>General (bottom of menu screen). I haven't had a drop while playing iTunes in the past hour. Hopefully it will stick.

  • by David Cox1,

    David Cox1 David Cox1 May 9, 2015 10:16 AM in response to seanpdixon
    Level 1 (5 points)
    May 9, 2015 10:16 AM in response to seanpdixon

    I've tried the trick of removing the bluetooth link on my macbook pro and then repairing it, but that hasn't worked.

     

    I am using a MacBook Pro from 2013 running Mountain Lion.  The speaker is a new Bose Soundlink Mini.  I have played music from iTunes, Youtube, VLC player, and Quicktime player.  The speaker can be right next to the computer or out on the deck, no walls or a window, no other wireless devices, and there are still drop outs.  It's freaking maddening to pay $200 for something that Apple cannot support.

     

    I play music without issue from my Samsung Galaxy tablet.  Not a single drop out, but all my music is on my Macbook....

     

    Has anyone been successful resetting the other setting?

     

    Thanks!

     

    Dave in Maine

  • by David Cox1,

    David Cox1 David Cox1 May 31, 2015 11:58 AM in response to Carolyn Samit
    Level 1 (5 points)
    May 31, 2015 11:58 AM in response to Carolyn Samit

    Just a quick update.  I tried this again on May 9th and it actually worked.  A couple of weeks later I heard the dropouts and clicks, so I deleted that file again and now the soundlink is working perfectly.

     

    I am not sure why it would happen again, but now I've bookmarked this page and will be able to address it immediately instead of just cursing it for a couple of days before I find this page again! 

     

    Thanks for the tip!

     

    Dave in Maine

  • by david.at.gigawatt.com,

    david.at.gigawatt.com david.at.gigawatt.com Jul 31, 2015 9:40 PM in response to seanpdixon
    Level 1 (5 points)
    Jul 31, 2015 9:40 PM in response to seanpdixon

    Disabling Handoff solved this issue for me too!

     

    To clarify, if playing your iTunes music from your Mac through bluetooth-connected speakers (I used the Creative D80) cuts in and out all the time, but other music sources (like your iPhone) can play through those speakers over bluetooth just fine, try disabling Handoff at the bottom of the General page in your MAC System preferences app -- I misunderstood and spent a *while* looking for this in the ITUNES Preferences... 

     

    I was actually playing music (intermittently) while I disabled Handoff and the problem did NOT go away ...yet.  Only after I rebooted the Mac did the problem go away.  And it has not returned.  I'm SO loving listening to my music at night again!

     

    THANK YOU for helping me fix this -- I too was tearing my hear out wondering why my thousand dollar computer couldn't play music on my $100 speakers some nights, while other nights it worked fine.

  • by Jake and Marcie,

    Jake and Marcie Jake and Marcie Aug 7, 2015 11:01 AM in response to equinox1100
    Level 1 (0 points)
    Aug 7, 2015 11:01 AM in response to equinox1100

    Same exact problem with the same machine here.  We've had problems connecting any bluetooth devices while wifi is on.  Currently struggling to play music smoothly on a UE Meagboom.  All iPhones and samsung machines connect to the speaker without problem while running wifi.  All of our macbook pros do not work.  This struggle has been going on for over 2 years...So frustrating!!!!!

  • by equinox1100,

    equinox1100 equinox1100 Aug 15, 2015 4:58 AM in response to Jake and Marcie
    Level 1 (6 points)
    Aug 15, 2015 4:58 AM in response to Jake and Marcie

    Thanks for your help guys but non of the answers are working for me... PRAM / SMC / plist / handoff /  My problem is getting worse lately and I really don't know what to so, getting stressed because of it... I know it's crazy, well waiting for my speaker to cut out, anticipating that moment when its gonna cut out every time I'm listing to my favourite tunes... just when Its get to the hook of whatever you want to call it... suddenly, SILENCE!!!!!!!!!!!! it doesn't always happen, but I'm always waiting for it to happen with is just as bad, my hair is falling out as I'm typing this. see you.

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