Since I upgraded my iMac to OS X Yosemite my scanner, a Canon MP620 series does not work anymore. the Image Capture window displays: "no scanner or camera connected". The Canon scanner/printer is definitely connected to there iMac, I can actually still print.
iMac (21.5-inch, Late 2012), OS X Yosemite (10.10), Canon MP620 series
Have you tried to see if there is an updated driver from Apple? When I installed 10.10 and reconnected the same printer as yours, Apple offered a driver update.
Scanning and printer works fine for me
Have you tried to see if there is an updated driver from Apple? When I installed 10.10 and reconnected the same printer as yours, Apple offered a driver update.
Scanning and printer works fine for me
Thanks! works!
How did you get this to work. I am new to Mac and I called Canon and they said that there is no driver for Yosemite for this printer.
Have you tried to see if there is an updated driver from Apple?
When I installed 10.10 and reconnected the same printer as yours, Apple offered a driver update.
If 10.10 does not offer and updated driver version suggest you open Apps Store and click on the Updates Tab. It should offer version 3.0 driver
Already have 10.10 loaded. It is a wireless printer so what do you mean by reconnected the same printer? There are no applicable updates show in the Apps Store. Other thoughts?
Apple has posted a NEW driver 3.1 supporting MP620.
Follow the link Canon Printer Drivers v3.1 for OS X
Just checked the site and there is no driver yet.
Dan Bailey
Sent from my iPad
Click the link in my above message and it will take you to the download page
I have installed 3.0 and then the 3.1 just now. My scanner is still not working. MP Navigator just says the driver isn't installed. Please help!!!! I really don't wanna go out and buy a new printer since this one is still perfectly working...Unless thats what Apple and Canon are trying to do. TIA!!!
To scan with MP Navigator you need to install the TWAIN scanner driver for the MP620. Canon does not provide this driver to Apple so you need to download from Canon. Here is a link to v14.11.4a which was released for OS X 10.9 but should install and function on OS X 10.10. Note that the digital signature is not for Yosemite and may be blocked from installing by Gatekeeper. To get past this, right-click on the installer and select Open from the pop-up menu that appears.
That worked...Thank you!!!
I have followed this post and also got the scanner to respond but got a "Unable to save file. The system cannot find the path specified." message. Any ideas from here
Al Collis
Thank you!
This works for me ! After installing the new drivers (v 3.2, April 2015), my Canon Pixma MP970 running on Yosemite 10.10.3 can scan again.
Thanks.
Cannot scan with Canon MP620 since upgrading to OS X Yosemite.
