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Q: I can not open my iCloud account
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Nov 4, 2014 11:15 AMby léonie,HelpfulTry the methods described here in this link: Apple ID: All about Apple ID security questions
If that is impossible for some reason, you need to give Apple Support a call - only they will be able to help you. See this webpage on how to contact Apple Support in your country: There are either telephone numbers given or an email form:
Apple ID: Contacting Apple for help with Apple ID account security
Explain, that you need help with an account security problem.
You can also try to email the iTunes Support using this form: https://ssl.apple.com/emea/support/itunes/contact.html
