donbergen

Q: FaceTime call will not rotate to landscape on Apple TV

I have been using FaceTime and AirPlay mirroring to put FaceTime calls on my living room TV via Apple TV for over 2 years.  After the recent upgrade to iOS 8 and Apple TV the orientation is incorrect.  I turn my iPhone to landscape orientation, but the video shows on the TV in portrait orientation, and the video is rotated 90 degrees.  I believe this to be a bug in either the AppleTV update or iOS 8.  Anyone else have this issue?

iPhone 5, iOS 8.1

Posted on Nov 4, 2014 11:06 AM

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Q: FaceTime call will not rotate to landscape on Apple TV

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  • by Edgard Matos,

    Edgard Matos Edgard Matos Jan 27, 2015 9:51 PM in response to gunay
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    Jan 27, 2015 9:51 PM in response to gunay

    I updated to ios 8.1.3 today and despite what another user has posted, this issue has not been resolved for me. I am using Facetime on my iPhone 6 plus running ios 8.1.3 and I'm mirroring it using an Apple Lightening-HDMI connector to my TV. Although the orientation reflects properly on my iPhone's screen, the TV's orientation is incorrect when turning the phone to landscape. Am I missing something? Am I the only one having this specific issue?

  • by gunay,

    gunay gunay Jan 28, 2015 4:10 PM in response to Edgard Matos
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    Jan 28, 2015 4:10 PM in response to Edgard Matos

    WOrks for me via airplay.

  • by hellocheryl,

    hellocheryl hellocheryl Jan 29, 2015 7:20 AM in response to gunay
    Level 1 (0 points)
    Jan 29, 2015 7:20 AM in response to gunay

    Just updated on my iPhone 5 and it's still not working on mine using Airplay.

  • by gunay,

    gunay gunay Jan 30, 2015 1:11 AM in response to donbergen
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    Jan 30, 2015 1:11 AM in response to donbergen

    Sorry for misleading. It actually doesn't work for me either. after the update I started mirroring the facetime app in landscape and it was fine but last night I realised the screen flips as soon as I call someone.

  • by Bill Nelson,

    Bill Nelson Bill Nelson Feb 7, 2015 12:49 PM in response to gunay
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    Feb 7, 2015 12:49 PM in response to gunay

    so we're all clear, the latest update did NOT fix this very irritating phenomenon. My laptop works fine for landscape FaceTime interaction, but my iPhone no longer serves for that purpose. 1st World Problem, I know - but this issue deserves some Apple love...

  • by georgedyke,

    georgedyke georgedyke Feb 13, 2015 5:03 PM in response to donbergen
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    Feb 13, 2015 5:03 PM in response to donbergen

    +1 for a fix to this annoying problem. iPhone 6+ won't rotate into landscape. As someone else mentioned, when you start FaceTime its in Landscape and correct, but as soon as you call the orientation on the screen goes portrait, but inside the portrait the image is still Landscape. So the call is basically sideways! Someone's missing a -1 in a rotation matrix and/or orientation switch somewhere! Fix would be great.

  • by bj2007,

    bj2007 bj2007 Feb 17, 2015 5:10 PM in response to donbergen
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    Feb 17, 2015 5:10 PM in response to donbergen

    I have this same issue with 8.1.3 on iPhone 6 and AppleTV3 with the latest release.

     

    Disappointed with Apple and their bugs. They introduce some issue or the other issue every time they update Apple TV. Yosemite had the "crash to login screen" bug that they fixed in the latest update. iOS still has major issues.

     

    Frankly my Windows 7 machine is a lot more stable than Mac OS or iOS. I have started to appreciate Microsoft a lot more after I bought my MacBook Air a few months ago.

  • by hunerdpercent,

    hunerdpercent hunerdpercent Feb 25, 2015 2:45 PM in response to donbergen
    Level 1 (1 points)
    Feb 25, 2015 2:45 PM in response to donbergen

    Still having this issue. Using an iPhone 6 and iPhone 5s, and Apple TV 3rd generation.  All fully updated.

  • by sochanus,

    sochanus sochanus Mar 3, 2015 12:51 PM in response to donbergen
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    Mar 3, 2015 12:51 PM in response to donbergen

    Unfortunately I am experiencing the same Issue. I have both the Apple TV for my parents so they can see grandchildren better on a big screen... hope the bug will be fixed asap

  • by RLRPC,

    RLRPC RLRPC Mar 6, 2015 10:57 AM in response to sochanus
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    Mar 6, 2015 10:57 AM in response to sochanus

    We have experienced the same problem.

     

    5th Gen iPod Touch + ATV3 (all on the latest iOS at time of this post) and AirPlay will not rotate to match iPod Touch.

     

    ATV3 is stuck in Portrait and I cannot do a thing about it.  Was not a problem during iOS 7 era.  Close it back up, Apple. 

  • by sochanus,

    sochanus sochanus Mar 10, 2015 1:38 AM in response to donbergen
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    Mar 10, 2015 1:38 AM in response to donbergen

    IOS 8.2 does not solve the issue

  • by Sid Lo,

    Sid Lo Sid Lo Mar 11, 2015 7:32 AM in response to sochanus
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    Mar 11, 2015 7:32 AM in response to sochanus

    OMG,anybody knows when can fix this issue? IOS 9?

  • by whatthewhatisthat,

    whatthewhatisthat whatthewhatisthat Mar 15, 2015 7:08 PM in response to donbergen
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    Mar 15, 2015 7:08 PM in response to donbergen

    I Have this problem too. Ever since IOS 8 it has been doing it to me too

  • by Soulus,

    Soulus Soulus Mar 22, 2015 2:31 PM in response to whatthewhatisthat
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    Mar 22, 2015 2:31 PM in response to whatthewhatisthat

    I have this issue on certain apps, my brother is on 8.1 and doesn't have an issue at all with orientation on an iPhone 6 plus, where as I have the issue when the phone is turned on its side my image is horizontal on its side on my TV and not going landscape, it's really bugging me that his works and mine doesn't, I'm on 8.1.2

  • by MustangBurnOut,

    MustangBurnOut MustangBurnOut Mar 29, 2015 6:38 AM in response to whatthewhatisthat
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    Mar 29, 2015 6:38 AM in response to whatthewhatisthat

    Same here, the rotate remains at Portrait position not landscape. Upgraded all devices to the latest IOS release, the issue remains unsolved. Can someone bring this issue to apple technical support?

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