HT201365: Find My iPhone Activation Lock
Learn about Find My iPhone Activation Lock
-
All replies
-
Helpful answers
-
Nov 4, 2014 10:48 PM in response to maungfromhoustonby Niel,Yes. Apple won't remove the lock for anyone other than the original owner(assuming they're alive.)
If you got it through a place such as Amazon or eBay, ask the people operating it for a refund.
(116072)
-
-
Nov 5, 2014 2:57 AM in response to maungfromhoustonby FelipeV,You have all the info there is. You MUST get the Apple ID and password which was originally used to activate the phone. Without that the phone is useless to you. Contact the seller and if he cannot provide the information, return the phone for a refund. If you cannot contact the seller, you are stuck. Apple will NOT help you circumvent the activation lock.
-
Nov 5, 2014 6:27 AM in response to maungfromhoustonby Briansyddall,Hi Ask for a Refund if you got tis off EBAY ask for a refund did the add state the iphone was locked to ICloud You will never get this to work without the set up Apple ID Cheers Brian