iCloud Photo Library doesn't sync - iCloud restore in progress

Question

Level 1

13 points

iCloud Photo Library doesn't sync - iCloud restore in progress

I've activated iCloud Photo Library Beta on my iPad Mini Retina. When I activate the feature, I get the following popup:

iCloud Restore in Progress
iCloud Photo Library will begin syncing when this device has finished restoring from backup.

When I first got this error, I thought it would be temporary. Several weeks later, still the same problem. In the bottom of the Photos app, I see it is 'syncing', but nothing is happening. My iPhone syncs just fine.

- I tried disabling and enabling iCloud Photo Library Beta several times.

- I tried going back to factory settings.

- I tried an actual iCloud restore which is finished, since I can start a manual backup.

Nothing works. Any ideas on how I can get this to work? I was really looking forward to this feature. Thanks!

iPad Mini, iOS 8.1

Posted on Nov 5, 2014 5:50 AM

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Answer 1

sean000

Level 1

10 points

Feb 27, 2017 6:29 PM in response to Jellowme

I also have this error on my iPad Pro. I have iTunes, but something like this really shouldn't require the hassle of doing an iTunes backup and restore. While it would be nice to get this resolved, I'm not sure it's worth the effort. I use Google Photos as well and that works fine.

Sean

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Answer 2

Jellowme Author

Level 1

13 points

Nov 11, 2014 8:15 AM in response to Jellowme

Does anyone have an idea on how to fix this issue? My iPad still says it's syncing, and the photos from iCloud are not showing up on my iPad.

Thanks.

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Answer 3

Nov 11, 2014 8:24 AM in response to Jellowme

Have you restored the device at any time, it sounds to me as though the device hasn't finished a restore rather than there being a problem with iCloud photos.

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Answer 4

Jellowme Author

Level 1

13 points

Nov 13, 2014 2:41 AM in response to Winston Churchill

I did restore the device, hoping it would solve this problem. But it didn't.

The strange thing is that there is no restore going on. When I go to my iCloud settings, I can initiate a new iCloud Backup. This is not possible if the iPad is really restoring. So somehow the Photos app keeps thinking it is restoring something, while it isn't.

Any other ideas?

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Answer 5

Nov 13, 2014 3:28 AM in response to Jellowme

I'm not really certain then. Have you tried turning off iCloud photos, making sure my photo stream and photo stream sharing are off, restarting, then turning iCloud photos back on again.

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Answer 6

mnyhuu

Level 1

0 points

Dec 8, 2014 1:09 AM in response to Jellowme

I have the same problem and tried everything. Anyone have any idea of a solution? I restored via iTunes, so I really do not understand the error.

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Answer 7

gtshama

Level 1

0 points

Dec 14, 2014 11:56 AM in response to Jellowme

I am having the same problem as well. Every time I go onto the iPad in Photos it says that the Photos are "Syncing", but it never syncs. The photos are on my iPhone 5, and they show up on my computer when I log into the iCloud Photo Library on the web, but they will not sync to my iPad and it is endlessly trying to restore what? Please help Apple!

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Answer 8

sfvogt

Level 1

5 points

Feb 15, 2015 5:14 AM in response to Jellowme

SSame exact problem on my iPhone 6

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Answer 9

0biwan

Level 1

0 points

Mar 2, 2015 4:26 AM in response to Jellowme

I'm facing the same problem. After seeing for the past days the same number of photos to be uploaded I decided to turn icloud photo library off and then on, and that same error appeared. I hope that iCloud does not end up being another mobileMe fiasco like.

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Answer 10

0biwan

Level 1

0 points

Mar 4, 2015 7:07 AM in response to Jellowme

rebooting the phone solved the issue for me

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Answer 11

Mar 4, 2015 2:53 PM in response to Jellowme

I also had this problem. Tried all types of resets and restores without any luck. What worked for me in the end was to use iTunes to sync a minimal number of photos which automatically turned off iCloud Photo Library on the iPad. After that finished on the iPad I turned on iCloud Photo Library and agreed to delete the photos I'd just synced and then it worked.

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Answer 12

ben2ding

Level 1

5 points

Mar 5, 2015 6:32 PM in response to Jellowme

Trent 1982 solution works!

I tried just about everything that I could think of as well as some of the solutions described above. What worked was syncing my iPad with iTunes and transferring a few photos over to the iPad. Then I turned on iCloud Photo Library and it asked to delete the photos I transferred and then iCloud Photo Library started syncing!

This problem has been bugging me for weeks and I am glad that it is fixed now!

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