Hi,
I just istalled the yosemite on my mac, and now I can't open the mail.
Have tried sever times. Everythings seems good in the beginning and downloads all the messages. But then I get a message that the Upgrade failed and that the index is damadged. It says I can repare it by opening mail again, but the same thing keeps happening.
Regards,
Helga Marie
MacBook Pro, OS X Yosemite (10.10)
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES â–¹ All Messages
from the log list on the left. If you don't see that list, select
View â–¹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take the action that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Thank you for the answer
Here is the log list of the last part, when it stopped working. Hope that is enough 🙂
06.11.14 09.28.10,159 Mail[1632]: Capturing diagnostics to trace took 10.447686
06.11.14 09.28.38,345 mds[38]: (DiskStore.Normal:2376) c8001 1.000195
06.11.14 09.28.50,130 Mail[1632]: Exception during migration: data parameter is nil
06.11.14 09.28.50,130 Mail[1632]: Migration (simple) failed and took 50.420630 seconds
06.11.14 09.28.51,700 Mail[1632]: emlxCountPreMigration 14412
06.11.14 09.28.51,701 Mail[1632]: emlxCountPostMigration 14412
06.11.14 09.28.51,701 Mail[1632]: lostAndFoundEmlxCount 0
06.11.14 09.28.51,701 Mail[1632]: messageCountPreMigration 8192
06.11.14 09.28.51,702 Mail[1632]: messageCountPostMigration 8192
06.11.14 09.28.51,702 Mail[1632]: MessageTracing took 1.569988
06.11.14 09.28.51,703 Mail[1632]: Upgrade failed because of exception: data parameter is nil
06.11.14 09.28.51,703 Mail[1632]: Library upgrader failed: Error Domain=MCMailErrorDomain Code=1029 "data parameter is nil" UserInfo=0x7fe57d4e9aa0 {NSLocalizedDescription=data parameter is nil}
06.11.14 09.29.13,034 Mail[1632]: CFUserNotificationDisplayAlert: called from main application thread, will block waiting for a response.
06.11.14 09.29.17,394 sandboxd[132]: ([525]) storeuid(525) deny mach-lookup com.apple.dock.server
What were the last ten or so messages before those?
Here are all of the messages:
06.11.14 15.51.45,996 Mail[1966]: Using V1 Layout
06.11.14 15.51.55,792 Mail[1966]: Error reading table of contents file from /Users/xxxxx/Library/Mail/Mailboxes/xxxx.mbox/table_of_contents: Error Domain=NSCocoaErrorDomain Code=260 "Filen «table_of_contents» could not open because file do not exist." UserInfo=0x608000673600 {NSFilePath=/Users/xxxx/Library/Mail/Mailboxes/xxxx.mbox/table_of_contents, NSUnderlyingError=0x60800025de80 "The operation could not be completed. The file or directory does not exist"}
06.11.14 15.54.28,829 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
06.11.14 15.54.29,700 CoreServicesUIAgent[1969]: unexpected message <OS_xpc_error: <error: 0x7fff7a576c60> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff7a576f70> { length = 18, contents = "Connection invalid" }
}>
06.11.14 15.54.31,000 kernel[0]: Sandbox: storeuid(525) deny mach-lookup com.apple.dock.server
06.11.14 15.54.32,154 Mail[1973]: Using V1 Layout
06.11.14 15.54.32,918 Mail[1973]: Upgrading Library from 4.188 to 4.188
06.11.14 15.54.40,372 Mail[1973]: unresolvedBaseMailDirectory /Users/xxxx/Library/Containers/com.apple.mail/Data/Library/Mail
06.11.14 15.54.40,373 Mail[1973]: resolvedBaseMailDirectory /Users/hxxxx/Library/Mail
06.11.14 15.54.40,394 mds[38]: (DiskStore.Normal:2376) c8001 1.000024
06.11.14 15.54.51,446 Mail[1973]: Capturing diagnostics to trace took 11.072735
06.11.14 15.55.31,080 Mail[1973]: Exception during migration: data parameter is nil
06.11.14 15.55.31,081 Mail[1973]: Migration (simple) failed and took 50.708688 seconds
06.11.14 15.55.32,614 Mail[1973]: emlxCountPreMigration 14412
06.11.14 15.55.32,614 Mail[1973]: emlxCountPostMigration 14412
06.11.14 15.55.32,614 Mail[1973]: lostAndFoundEmlxCount 0
06.11.14 15.55.32,614 Mail[1973]: messageCountPreMigration 8192
06.11.14 15.55.32,614 Mail[1973]: messageCountPostMigration 8192
06.11.14 15.55.32,615 Mail[1973]: MessageTracing took 1.532040
06.11.14 15.55.32,615 Mail[1973]: Upgrade failed because of exception: data parameter is nil
06.11.14 15.55.32,616 Mail[1973]: Library upgrader failed: Error Domain=MCMailErrorDomain Code=1029 "data parameter is nil" UserInfo=0x7f94152e5670 {NSLocalizedDescription=data parameter is nil}
06.11.14 15.55.34,918 Mail[1973]: CFUserNotificationDisplayAlert: called from main application thread, will block waiting for a response.
The mailbox "xxxx.mbox" is corrupt and can't be automatically imported. If the mailbox belongs to an IMAP or Exchange account, delete it; the messages will be downloaded from the server. If it belongs to a POP account or is in the "On My Mac" group, move it to the Desktop and finish the automatic importation. Then try to import the mailbox from the Desktop by selecting Import Mailboxes... from the File menu.
Open the Library folder in your home folder by holding down the option key and selecting
Go â–¹ Library
from the Finder menu bar. Navigate in the usual way to the folder indicated above.
I'm sorry, but I have no idea how to do it, or how to know what kind of mailbox it is.
Could you help me out some more please?
You changed the name of a mailbox in the Console output to "xxxx." Can you locate that mailbox in the Finder as I indicated above?
I can only find the mail application
Start by opening the Library folder. I posted instructions for doing that. If the instructions are unclear, please say how they are unclear.
Yes i I opened the library, but I could not find the mailbox there.
Can you find the folder named "Mail" inside the Library folder?
No, there is no folder with that name
Then you're looking in the wrong folder. Please follow the instructions. Don't do something else that you think will have the same effect.
I found it now, didn't know there were two libraries.
So I did as you said, but the mail does still not open.
I now get these messages:
06.11.14 22.44.40,881 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
06.11.14 22.44.41,217 Mail[2861]: Using V1 Layout
06.11.14 22.45.22,727 com.apple.iCloudHelper[2864]: objc[2864]: Class FALogging is implemented in both /System/Library/PrivateFrameworks/FamilyCircle.framework/Versions/A/FamilyCircl e and /System/Library/PrivateFrameworks/FamilyNotification.framework/Versions/A/Famil yNotification. One of the two will be used. Which one is undefined.
06.11.14 22.45.22,778 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
06.11.14 22.46.50,000 kernel[0]: Sandbox: storeuid(525) deny mach-lookup com.apple.dock.server
06.11.14 22.46.59,000 kernel[0]: Sandbox: storeuid(525) deny mach-lookup com.apple.dock.server
06.11.14 22.46.59,000 kernel[0]: Sandbox: storeuid(525) deny mach-lookup com.apple.dock.server
06.11.14 22.46.59,000 kernel[0]: Sandbox: storeuid(525) deny mach-lookup com.apple.dock.server
06.11.14 22.46.59,000 kernel[0]: Sandbox: storeuid(525) deny mach-lookup com.apple.dock.server
06.11.14 22.46.59,000 kernel[0]: Sandbox: storeuid(525) deny mach-lookup com.apple.dock.server
06.11.14 22.47.01,436 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
06.11.14 22.47.01,784 CoreServicesUIAgent[1969]: unexpected message <OS_xpc_error: <error: 0x7fff7a576c60> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff7a576f70> { length = 18, contents = "Connection invalid" }
}>
06.11.14 22.47.03,108 Mail[2868]: Using V1 Layout
06.11.14 22.47.03,452 Mail[2868]: Upgrading Library from 4.188 to 4.188
06.11.14 22.47.09,075 Mail[2868]: unresolvedBaseMailDirectory /Users/helg/Library/Containers/com.apple.mail/Data/Library/Mail
06.11.14 22.47.09,075 Mail[2868]: resolvedBaseMailDirectory /Users/helg/Library/Mail
06.11.14 22.47.09,888 mds[38]: (DiskStore.Normal:2376) c8001 1.000009
06.11.14 22.47.10,430 mds[38]: (DiskStore.Normal:2376) a001 1.000004
06.11.14 22.47.17,092 Mail[2868]: Capturing diagnostics to trace took 8.015999
06.11.14 22.47.52,223 Mail[2868]: Exception during migration: data parameter is nil
06.11.14 22.47.52,224 Mail[2868]: Migration (simple) failed and took 43.149814 seconds
06.11.14 22.47.53,623 Mail[2868]: emlxCountPreMigration 12360
06.11.14 22.47.53,624 Mail[2868]: emlxCountPostMigration 12395
06.11.14 22.47.53,624 Mail[2868]: lostAndFoundEmlxCount 0
06.11.14 22.47.53,624 Mail[2868]: messageCountPreMigration 7166
06.11.14 22.47.53,625 Mail[2868]: messageCountPostMigration 7166
06.11.14 22.47.53,625 Mail[2868]: MessageTracing took 1.398823
06.11.14 22.47.53,625 Mail[2868]: Upgrade failed because of exception: data parameter is nil
06.11.14 22.47.53,626 Mail[2868]: Library upgrader failed: Error Domain=MCMailErrorDomain Code=1029 "data parameter is nil" UserInfo=0x7ff72c889920 {NSLocalizedDescription=data parameter is nil}
I managed to open it now! 😀
Now I am just trying to restore the mailboxes again, but when I try to import them I get the message: "no valid mbox files were found"
can't open mail after installing yosemite
