Brand new iPhone 6 prompts me to enter a password to random apple IDs upon iCloud setup??

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Level 1

11 points

Brand new iPhone 6 prompts me to enter a password to random apple IDs upon iCloud setup??

So, upon initial setup of my brand new iPhone 6, I am asked to enter my apple id. On the next screen I select that i want to restore from an iCloud backup and select which one I want from my iPhone 5.(seen in picture 1. I need either one of the bottom 2 backups). Then, on the next screen I am told to "Enter the Apple ID password for jasonfoxx24@yahoo.com to use for store purchases (including the App Store, iTunes Store, and iBooks Store). There is only one problem, I have no idea who jason fox is and have never entered or seen that apple ID before. Does anyone have any idea how this happened? I am not sure if i should continue past this point by clicking "skip this step" incase there is some issue with the security of my phone.

Here are pictures:

[IMG]http://i.imgur.com/t93BITv.png[/IMG]

[IMG]http://i.imgur.com/6ObdCJw.png[/IMG]

And I just found out that when I choose to "skip this step", I just get another random email address.

[IMG]http://i.imgur.com/IUEY2JS.png[/IMG]

[IMG]http://i.imgur.com/kyKHSLp.png[/IMG]

[IMG]http://i.imgur.com/uQAm9Cp.png[/IMG]

[IMG]http://i.imgur.com/WxpGC7l.png[/IMG]

iPhone 6, iOS 8

Posted on Nov 5, 2014 5:11 PM

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Answer 1

Lyssa

Level 8

41,327 points

Nov 5, 2014 5:35 PM in response to Grande mang

You may want to bring back the phone and exchange it.

It may be worth going through the setup assistant and trying to set it up as new to see if those other IDs still show up.

Did you ever let friends use your previous iPhone?

~Lyssa

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Answer 2

Oliora

Level 1

0 points

Dec 22, 2014 2:25 PM in response to Grande mang

I have the same problem. I assume it means that backup contains content that was installed from this account (because except this unknown email, all the rest password requests was for two of my accounts). Looks like that yours (and mine) backed up iPhone was hacked by someone with jasonfoxx24@yahoo.com AppleID.

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Answer 3

Mar 28, 2015 10:05 AM in response to Grande mang

It's because you downloaded pirated media that had been purchased from Apple by the person with the Apple ID you saw and then distributed illegally. Their ID is still stored in the files, so you're being asked to confirm that you in fact own the files.

To verify this, check all the iTunes media you're syncing to your phone (most likely music), right-click and 'get-info' for all your music and if it was purchased by that person after a certain date, you'll see their ID listed in the 'File' tab as the 'Purchaser.' Media purchased before Apple started storing this info with the file won't have that person's ID stored in the info, but it will still cause the conflict.

You are not the only person who has been confronted with this Jason Foxx's Apple ID when restoring your phone - but I don't know what the media is that's causing the conflict. I believe they are files that were purchased before Apple started storing the data. If you're a regular downloader of pirated music, 'get info' and check the 'File' tab for all your music (you can easily cycle from one piece of media to the next from within the "Get Info" pop-up) and you'll see occasionally "purchased by" will show up above "purchased date" and it will show you the Apple ID of the person who actually did pay for that file.

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Answer 4

Mar 28, 2015 10:43 AM in response to Grande mang

Hi Looks like this iPhone has been used before return it for replacement to where you bought it from. Cheers Brian

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Answer 5

Mar 28, 2015 11:53 AM in response to Briansyddall

You would think so, but it's not. Spent 7 hours with Apple support going through this. It's simply a pirated music issue.

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