iPad 4 with Retina Display, 64GB, wifi, LTE, iOS 8.1
Sometimes after clearing the history in Safari and or using the "Clear History and Website Data" option in settings, I will still see an "old" screen image for a split second when restarting Safari. Is there a fix for this?
iPad (4th gen) Wi-Fi + Cellular, iOS 8.1
Hello there, carki1977.
The following Knowledge Base article offers up some great steps for troubleshooting issues when iOS is not functioning as expected. When performing Step 1, I would recommend closing all apps:
iOS: Not responding or does not turn on - Apple Support
- If a single application is not responding or stops responding when it opens, you can force it to close.
- If the device is unresponsive or if certain controls aren't working as expected, restart your device.
- If the device remains unresponsive or does not turn on (or power on), reset your device.
- If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
- If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
- Let it charge for at least twenty minutes, then see if it starts normally.
- If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
- If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
- If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
- Connect the device to your computer and open iTunes.
- If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
- If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
- If the above steps do not resolve the issue, contact Apple.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
Hello again, carki1977.
Thanks for the update on your issue. If the recommended steps above, including restoring your device as new, did not resolve your issue then due to the nature of that issue you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action to get a more hands-on response.
Cheers,
Pedro
Thank you Pedro for responding, but I am not experiencing any of the issues in your response. I did reset and restart the iPad a few times before posting my question and I still have the issue periodically.
Hopefully someone with the same issue has found a fix.
carki1977 wrote:
Hopefully someone with the same issue has found a fix.
There is a snapshot that the iOS takes of various windows of the open apps. Then that snapshot is shown again, under certain circumstances, prior to the app actually having its window open. What I think is happening is that somehow those old snapshots were not being deleted and then sometimes those old snapshots would show up briefly until the app opened enough to have a view ready, showing the window. That's why you would get a flash of the old window.
NOW ... this sort of thing is not controllable or fixable by a user, since it's normally an acceptable process that the iOS does ... except ... when the process is messing up, as it is in this case. This will be one of those minor bugs that Apple issues a fix for -- as long as it's been reported to Apple. You might want to report it to them.
It did that with me in iOS 8.0.2 but went away with iOS 8.1.
Safari flashes screen of deleted history iOS 8.1
