Previous 1 6 7 8 9 10 11 Next 151 Replies Latest reply: Nov 11, 2013 6:14 PM by iBlacc Go to original post
  • whitehorse84 Level 1 Level 1 (0 points)
    I had this problem this morning after using the headphones from my blackberry with my macbook pro (2.33ghz).

    I stuck a q-tip in there, wiggled it around a bit and boom, my sound is back (the volume icon in the tool bar isn't greyed out, when i hit the volume adjust buttons on the keyboard they work, etc)..

    BUT, my red optical light is STILL on..

    what gives?
  • JeanaMarie Level 1 Level 1 (0 points)
    Hey, I just had this happen to me. All I did was use my headphone jack. Just use the part that you plug into the headphone "hole" and jiggle the tip around loosely. You don't need to completely insert the headphones in, just use the metal tip to fiddle around in there. That should loosen the little sensor in there and make the light turn off. Sound will come back on. It's frustrating but it happens. :-/
  • Electricretard Level 1 Level 1 (0 points)
    Thank you so much, the last 2 weeks I've been going nuts over that little red light! Now after 2 stubborn hours of jiggling with a jack-stick i turned it off. Haven't felt so relieved in ages. Thaks alot!

    How ever I really think this is a problem Apple should adress, since it has been a occuring problem for ongoing 4 years.
  • alzunder Level 1 Level 1 (0 points)
    worked in a few minutes - whoever you are i love you and thanks a million!
  • ivanova Level 1 Level 1 (0 points)
    Hi guys. Had the same problem as well, but i figured out a solution (Without poking the sensor in any way!).

    My internal speaker did not work, and the volume adjustment was not working. The red light also appeared in my mini jack input. Sound worked fine with headphones or plugged into my stereo. The main issue was that i was unable to switch from digital out in the sound preferences.

    What i did to solve it:

    I plugged in my headphones, then I was able to change the "use audio port for" option. I changed it from sound output to sound input, then I unplugged my headphone. After that everything worked fine:)

    Hope this will help someone with the same problem!
  • Carve906 Level 1 Level 1 (20 points)
    Ivanova, you mentioned "
    What i did to solve it:
    I plugged in my headphones, then I was able to change the "use audio port for" option. I changed it from sound output to sound input, then I unplugged my headphone. After that everything worked fine:)"

    When you say "use audio port for" option... Where is this? I should mention I'm still on OS 10.4.11, so that might be why I'm not seeing it, but I'm also hoping I just am missing something. Thanks.
  • AnonyMouse Level 2 Level 2 (260 points)
    I had the same problem....red light on, no speaker volume or headphone volume. it occurred during my MBP's second year.
    I do have AppleCare extended warranty so it went in for repair where the sound board was replaced.
    Yeah, the 'phone jack on MBPs is just not too robust. Anyway, MBPs'
    overall quality/reliability is going steadily downhill,i.e logic board failures...not uncommon. I've had two of them fail.
    For notebooks that sell for two to three times the price of other marques, this is unconscionable.
  • ahofferth Level 1 Level 1 (0 points)
    Holy balls. Jimmying a paperclip in the hole worked. Thanks.
  • dotmom61 Level 1 Level 1 (0 points)
    Carve906 wrote:
    Ivanova, you mentioned "
    What i did to solve it:
    I plugged in my headphones, then I was able to change the "use audio port for" option. I changed it from sound output to sound input, then I unplugged my headphone. After that everything worked fine:)"

    When you say "use audio port for" option... Where is this? I should mention I'm still on OS 10.4.11, so that might be why I'm not seeing it, but I'm also hoping I just am missing something. Thanks.



    She must have only one audio port on her computer. That's the only time you can select whether it is to be used for either input or output. Those of us w/ a dedicated input port won't have this option.

    I'd just like to add my name to the many who are having this problem. It's been intermittent for a long time now, but it's becoming increasingly worse. I've hunted and hunted for a solution, but I haven't found any. Occasionally, I can get the Digital Output to shut off, but will inevitably turn back on even without touching the headphone jack.

    I have a 2-year-old MacBook running Leopard 10.5.8. Nothing specific seems to be responsible for the failure of the headphone jack.

    I would love to see Apple address this issue. It seems as though they're turning a deaf ear to it.
  • rafaelmdurante Level 1 Level 1 (0 points)
    I am having the same problem here. I've already tried all different possible ways to solve it. None worked. I even took my MacBook Pro to support. But Apple support in Brazil is horrible. The guy to whom I talked didn't even know MacBook had a digital optical output! It's been 4 months since it started. I'm desperate!

    Any other tip?
  • Raphael DAvila Level 1 Level 1 (0 points)
    Did you get a solution in Apple Brasil?What did you do?
  • perfectsound Level 1 Level 1 (0 points)
    I fixed this by plugging in a pair of regular headphones. Going to settings. Clicking the dropdown menu for "Use audio port for:". And then choosing "sound input". This made the sound come out of the speakers. But the catch is. Now I have to have a pair of headphones plugged in everytime I want to use the speakers. Kind of backwards.
  • Bobskidad Level 1 Level 1 (0 points)
    I have tried all the methods used in this forum from mini jack insertions and exertions to cotton swap sticks, etc.. The light goes out when I just barely insert a mini jack but comes on when removed. Can't hear any sound through built in speakers. Need help fast! Please!
  • Bobskidad Level 1 Level 1 (0 points)
    Where is the "Settings" window to which you refer to? Thanks!
  • SheIsReese Level 1 Level 1 (0 points)
    This was very helpful! Thanks for posting. I would like to add that there are several sensors inside this port. I tapped on a few before my sound started coming out. I found it easier to locate them after I restarted the computer. When I did this, the red light was out and that made seeing the sensors easier. There is one in the 7 o'clock position near the front and another on the opposing side near the front. The one that worked for me was at the 2 o'clock position a little further back. That being said, I suppose there may be a few more.

    Like he said, you have to use something metal and a gentle touch is all that's needed to reset the sensors.

    Thanks again!
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