Q: Mac mail inline attachments - Yosemite 10.10

I have this same problem, and I don't get why Apple doesn't fix it. It cripples our ability to do "work" on OS X.  Outlook for Mac is horrible too - so many shortcomings of its own. Another example of Microsoft "dumbing down" products for OS X.  Grrrrr.  I have been using Attachment Tamer too, though on Mavericks, it doesn't even work to VIEW as attachments in Mail, so on my screen, they still show up inline. But at least the recipient gets them as attachments. The AT web page acknowledged that feature wasn't available for Mavericks as recently as a couple months ago, and said they were working on that functionality, but now with Yosemite they have probably shifted focus to that release.  Anyway, I will follow this thread and hope that if a fix is created/discovered someone will post here. In the meantime I am holding off buying a new iMac (which I actually need) because of this issue with Yosemite. Shame on you Apple!

Mail 8.1, attachments in outlook are showed with ATT00001.htm files

This thread gives me an idea to try Universal Mailer.

Hopefully anyone here would find it helpful.

The description of this add on says it fixes incline issue.

It works for some people (at least in that thread) but not on my Mail 8.1 though.

I have a lot of customers who are on Outlook and have experienced this same issue for some time. When I send .jpeg or .png attachments to my customers using Outlook, what comes through is a tiny icon which they cannot download or view.  Like many professional graphic designers I am a dedicated Mac user. This is a pretty big deal since a majority of the work I send is graphic files.

Before upgrading to Yosemite I was relying on Attachment Tamer to solve this issue like many of you.  I didn't stop and think to check for compatibility for Attachment Tamer before upgrading which was my mistake, if I would of know it wasn't supported I wouldn't of upgraded.

I've spent some time on the phone with Apple Support and have been surprised that that the reps I've spoke with don't seem familiar with this issue.  On my most recent call got escalated to a rep named Lois who was identified as a sr. support mail specialist.  She acted like she never heard of this issue (which I find very hard to believe) and rather curtly informed me that it's a problem with Outlook. I got the distinct impression it's not a concern of Apple.  Her only advice was to go to Apple's feedback page and provide feedback for the Mail app on this issue.  After I got off the phone and went to this site there is a list of all the OS X Apps to provide feedback for EXCEPT Mail.  My experience with Lois and Apple not even bothering to provide a feedback channel for their Mail App makes me conclude that for whatever strange reason they have no interest in developing Mail further into a serious business application that is compatible with the platform that a majority of business users are on. 

After searching the feedback options I found that if I selected Mac OS X there is a category in one of the pull-down boxes for Mail. I would encourage anyone with this issue to do the same since apparently that's the only avenue for our slim hope of Apple ever acknowledging and addressing this issue with their email client.  The URL for the feedback form is: http://www.apple.com/feedback/macosx.html

Every email I send to a PC client who writes me back with "there was no file attached".... (and I SEE the file in their reply!!) Every one of those PC people is now even more fully convinced that Mac is a toy, not a business tool.

It's not just a ridiculous oversight by the Apple team, but it is extremely efficient broadcasting of Apple's perceived ineptness.

And as a business person, it is a HUGE EMBARRASSMENT.

Attachment Tamer was moderately useful... (I was in Snow Leopard before this new iMac and Yosemite), and I am SHOCKED that this issue has not been fixed in all this time. 

I should add to my original posting. The only bit of advice that I the Sr. Apple Mail Support Specialist gave me was to use Outlook.  I own two 27" iMacs, 27" apple display, MacBook Pro, MacBook, iPhone6, two iPhone 5's, iPad, Apple TV, and various iPods of my kids. My family buys a majority of our entertainment from iTunes. I've standardized on the Apple platform for both my personal and business life for a number of reasons one being I want to simply my life. If I'm going to start piecemealing my applications together then I'm going to start asking myself what benefit Apple is offering  me and why should I pay twice the price to be their loyal customer.

The last thing I want to do is take a primary application like email and set it up on a different platform since it's part of the single system I use for my digital life.  Is she really admitting that Apple Mail is not a legitimate business application for email or is she just wanting to get rid of me?  Either way if a Senior person in their product support group is telling me this it's a big red flag for me as a customer.

As much as I don't want to, I just switched to Outlook I will start considering Samsung, Microsoft and HP for my next hardware, phone and software purchases.

To me, the most alarming part was the attitude of indifference and the distinct impression that her conversation with me was a major inconvenience to her. I'm hoping that her attitude does not reflect the corporate attitude at Apple or is at least confined to her product group.

I'm concerned though. Since the arrival of Yosemite there seems to be a fast downward spiral in terms of my user experience.  The Yosemite upgrade trashed my high-end 1.5 year old iMac. I've yet to find one change in Yosemite that has added value for me (Yeah, I'm sure there's something but I can tell you that whatever it is, it's not worth the negative effects I've already experienced).

With all this said, I have to say in fairness that I've had many more good experiences with Apple over the years. I guess I've come to expect that and maybe I'm overreacting to the sudden string of bad experiences with Yosemite, Mail and Apple support.  My hope is that Apple will show some respect to its loyal customers and work on addressing some of the issues that are cropping up.  The technical issues themselves are an issue for sure, but the most disturbing thing to me is the attitude, indifference and unwillingness of the support group to own up to the fact that there is an issue and to make some sort of genuine (or even well faked) effort to show some genuine concern.

We, the many loyal long-term Apple customers, are  stakeholders in Apple, even if we're not stockholders or employees. We've invested a lot of our money and time and made a commitment through our decisions to standardize with Apple and many of us have been evangelists for promoting Apple to friends and colleagues.

As already mentioned in a prior post, if you are experiencing this issue please do take the time to provide even brief feedback using the channel Apple has provided for feedback, the more people who speak up the more likely it will be for someone to take notice at Apple: http://www.apple.com/feedback/macosx.html

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These types of emails and letters to CEO's can make a difference if enough are sent.  I worked for a computer company for 10 years and remember a corporate meeting where an executive was addressing a large group with a handful of complaint letters from customers on a certain topic. There are a lot of factors but such letters and emails are most effective when they are passionate but concise and don't just vent (like I've done in some in my comments in this discussion forum).

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douglasfromboise wrote:

 

I should add to my original posting. The only bit of advice that I the Sr. Apple Mail Support Specialist gave me was to use Outlook.

Hardly useful advice as Outlook Mac is known to have difficulties sending to Outlook Win, too. It is Outlook, not Mail that causes the problem.

nickgates wrote:

 

Hardly useful advice as Outlook Mac is known to have difficulties sending to Outlook Win, too. It is Outlook, not Mail that causes the problem.

That is totally not the case, I am now using Outlook for Mac and attachments are now turning up as they should - not inline, not embedded.  Outlook is not perfect, but not the issue - it's Mail. Plus, when we could use Attachment Tamer (before the update of OS X) all was fine. That proves it is the coding within Mail.

It is, like totally, the case. You are just not sending to anybody whose version of outlook has the bugs that are affected by it.

Mail sends email standard messages. Microsoft is incapable of writing software that can handle them. Disposition inline is a standard email construct which should be handled easily.

to all those complaining... (i.e. not Nick)...

the mac is one of the most productive personal computer systems on the planet... with all the features and functionality that enables me to be productive far beyond ever using "other systems"...

you would think that you guys would quit whining... the inline viewing feature, although quirky, is still a great feature.

just rightclick, and choose "show as icon" or whatever.

quit whining.

I have a same problem here. I'm using a workaround by attaching empty zip file to every outgoing message. It somehow converts all attachments to icons at the Windows-end and clients can normally see attachments. I even created a default e-mail signature, which includes this "empty.zip" file, so i don't have to remember to attach it manually every time. Of course, sometimes it is confusing to receive attachment "empty.zip", bet it is the only solution that works for me. Tried Universal Mailer, not working. As i understand, Lokiware won't be supporting Attachment Tamer for Yosemite..

my co-worker had this issue and found that installing this plug-in fixed his issue

http://www.macupdate.com/app/mac/40596/universal-mailer