I purchased the phone from UAE and using it in India. I got an error code of 53 while updating the software through Itune. The phone is struck since three weeks. Hardly I used it for 10 days only. When I pointed out this to apple support they advised me to go to UAE and get it repaired/replaced there because the product has no warranty outside UAE. When I raised this problem,the reply from apple is disappointing and I have no other option except to take it to UAE.
Also apple said that u must read out the regulations prior to buy anything from UAE. I accept that, I did a mistake by buying iphone 6plus from UAE but I never expected apple will sell an inferior product in UAE. I bought so many other electronics items and phones from UAE and all t of them working so precisely and nicely except i phone 6 plus. The phone was not available in india that time and my curiosity to buy the phone in UAE backfired me. Phone price was little cheaper but that was not the case. I want a specific model 1524 which was not available in India during that period.
I do admit the mistake. But I have a big question for alpple. Apple should clarify a traveler should carry 3-4 setts of phone while he is travelling to different countries? One for UAE one for India, one for US and one for Singapore? May be Specifications changes to country to country. But it should work on GSM/LTE/CDMA.
regards.
KG SOMAN
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