Xsan 4 will not mount volume on client

I recently upgraded my MDC and my client computer to Yosemite. I went through the migration process the best I could and created a Configuration Profile on my MDC for my client computer. I installed the profile successfully but the volume will not mount on the client computer. On the client computer within Profiles, the Xsan Configuration Profile has in red "Unsigned" underneath it, is that what is causing the problem?


Also a few notes: there are two other client computers that haven't been upgraded and are running Maverick and the volume does mount to those computers. The volume is also mounted on the MDC and if I go to Disk Utilities on the client computer I do see the volume, just not mounted.


Any help would be great! Thank you.

Mac Pro, OS X Yosemite (10.10)

Posted on Nov 7, 2014 8:30 AM

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7 replies

Nov 7, 2014 7:49 PM in response to Bully Pro

What happens when you try to mount the volume? Try "sudo xsanctl mount VolumeName".


What version of OS X was the MDC running before? Was the MDC already an Open Directory Master before you upgraded to Yosemite? Any problems activating Xsan in Server.app on the MDC after the upgrade?


Check that the client system has at least these files in /Library/Preferences/Xsan:

  • .auth_secret (won't be visible in Finder)
  • fsnameservers
  • config.plist


These files are created by the client after it connects to the configuration URL configured by the profile. That's the secure LDAP service running on the MDC. If no files are there, the system log may provide clues around the time you installed the configuration profile.


If the client does have config files, check that fsmpm is running. If it is, try "sudo xsanctl mount VolumeName". Check for errors in /Library/Logs/Xsan/debug/nssdbg.out.


And of course verify that the client can see all LUNs from all data stripe groups in the volume.

Nov 8, 2014 10:06 PM in response to Claudio Sanchez1

Thank you Claudio,


After doing much research and testing I believe you are onto something with my fsmpm or my .auth_secret file not being created. After using Server.app on the MDC I used the configure profile within Server.app. After installing the profile on my client computer it didn't mount and when looking within the Library/Preferences/Xsan folder there was no files (including the hidden .auth_secret file). So I then I used the web profile interface to create the configuration profile and this time it installed the fsnameservers and config.plist files but not the hidden auth_secret file and still no mount.


To answer some of you questions, I did try several times the "sudo xsanctl mount Volume Name" but had no success. I was previously running 10.9 on the MDC and my client computer. I am not sure if the MDC already had an Open Directory Master before upgrading and I did have a little bit of problems activating Xsan, because some of my DNS settings had changed. I got that all squared away and Xsan started working.

The reason I believe it is a fsmpm issue is because when I executed the command "sudo xsanctl i" (views the volumes connected to Xsan) I go a message reading "fsmpm not running error3". So after reading this forum Xsan: "fsmpm not running" message in Xsan Admin - Apple Support I copied the .auth_secret from the MDC to my client and still no mount. I tried again with all the files within Library/Preferences/Xsan folder and nothing. I then got the .auth_secret file from another client computer running 10.9 and still no mount, BUT when I copied all the files within the 10.9 client's Library/Preferences/Xsan the volume appeared! YEAH! But I'm not sure if this is a fix I should be happy with or continue to figure out why its not working the proper way? That way in the future I'm not running into this issue over and over again.


So I need to figure out either how to get my fsmpn running in 10.10 or figure out why my my Server.app on the MDC won't create the auth_sect file. I read somewhere that within the Xsan screen in the Sever app it should show the Authentication Secret, but I do not see this on my Xsan screen. Should it be there and if so is this where my problem steams from? Any thoughts? Thank you so much!

Nov 10, 2014 8:26 AM in response to Claudio Sanchez1

Response to "These files are created by the client after it connects to the configuration URL configured by the profile. That's the secure LDAP service running on the MDC. If no files are there, the system log may provide clues around the time you installed the configuration profile."


This is what my system log showed when installing the Configuration Profile on my client computer.


com.apple.servermgrd.plugin

Nov 10 09:13:42 --- last message repeated 4 times ---

Nov 10 09:13:42 myhostname configd[29]: en0: AUTOMATIC-V6 duplicate configured service

Nov 10 09:13:42 myhostname configd[29]: IPConfiguration: IPv4 ConfigMethod is missing/invalid

Nov 10 09:13:52 myhostname opendirectoryd[51]: GSSAPI Error: Miscellaneous failure (see text (Server (krbtgt/CLCTV.COM@myhostname.LOCAL) unknown while looking up 'ldap/myhostname@CLCTV.COM' (cached result, timeout in 1200 sec) (negative cache))

Nov 10 09:13:55 myhostname fsmpm[312]: PortMapper: new_input: request type 39 lacking authentication.

Nov 10, 2014 10:36 AM in response to Bully Pro

Bully Pro wrote:


This is what my system log showed when installing the Configuration Profile on my client computer.


Nov 10 09:13:52 myhostname opendirectoryd[51]: GSSAPI Error: Miscellaneous failure (see text (Server (krbtgt/CLCTV.COM@myhostname.LOCAL) unknown while looking up 'ldap/myhostname@CLCTV.COM' (cached result, timeout in 1200 sec) (negative cache))

The client couldn't connect to the LDAP server because of a Kerberos problem. I suggest contacting Apple support with that.

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Xsan 4 will not mount volume on client

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