Q: I cannot delete iPhone keyboard shortcuts.  They keep restoring.

IF you're using the icopybot program there's no need to do that to remove zombies.  They're on the phone, not on your computer.

That's a new one to me.  That's only happened to me when I've backed up to iCloud and there's too many old backups and I've exceeded my free limit.  I'd check your settings, general, usage and see how much memory your using and where, then delete or move some files.  It's usually pictures that are using all your memory and those can be both on your camera roll and also pictures saved in messages also can use a ton of memory.  Clean out your text/iMessages from old conversations that contain photos.  I hope that helps.  I don't know why it would say your out of memory if you're only restoring from a backup since it should have less data.

There is probably non space because you will need additional space for the install (you will still have your existing files on the phone until the restore is complete and the temp files are deleted).

Oh, that's true.  You can get around it by doing the restore while connected to your computer via iTunes (a hard wired connection vs. by wifi).  It will use your computer's memory instead of your phone's to complete the restore.

After going through the lengthy and frustrating process described in the solution, I was without zombies for exactly one day.  When I woke up today, however, they were back.  I'm very annoyed.

FYI, the process was especially frustrating as the restore wiped out a lot of my downloaded content (e.g., podcasts).  It took another hour to get the phone back to the way it was before the restore.

Also, separately, I am subscribed to this post but not getting updates by e-mail.  Is that happening to anyone else?

Do you think factory resetting the iphone, then restoring from iCloud will work?

This zombie shortcut bug has been harassing me for so long....

The only other solution I found was to reset everything, which of course I do not want to erase my whatsapp history...

Just to share that i finally bit the bullet and tried the method and it works. Thank you very much.

Brian, since I don't know what devices you have or the steps you took it's hard to say why that happened and many people have posted many different "solutions" on this thread.  Yours sounds very much like my situation when I started and I had many misfires before getting it fixed.  Did you use the icopybot program and did you have the extra 2013 file and any other files that were in the wrong folder?  If so, did you delete those files and use that clean backup as your restore?  You have to use that backup from your computer not iCloud or you will just be reinfecting your phone.  You also must do that for every device will being logged off of iCloud.  I know the frustration as I had to restore my Garmin app and all of the maps which took me about an hour each time.  I had to do that about 3 times before I had everything working right again.  If you have any specific questions let me know and I'll try to help.

I don't know why you're not getting email updates.  That has been working for me with no problems.  If you have more than one email account it will only send the updates to the account you use for your Apple ID.

Doing a reset and restoring from iCloud will not work because the backup there has the corrupted files.  Also, creating a new Apple ID and logging in that way also doesn't work.  Been there and tried both without success.  The method using icopybot is the only method I've found that is a permanent fix.  If you follow the instructions exactly and don't take any shortcuts (no pun intended) it should work, but you must do it on all devices and be logged out of iCloud when you do it.

Meanwhile, I have a whole new problem as my iPhone 6 went for a swim in my pool yesterday... 

mayorofbayswater:

I have tried two times now to respond to your request and re-post the solution.  Each time the Apple "host" keeps deleting my posts for various reasons.  The first time saying that it referenced altering iPhones in an illegal way (i.e. Chris's original solution post) which apparently I can't mention or they'll pull this one down too.  The second time it was because it contained "advertising" which of course it did not, but did reference a free program to use to fix Apple's problem.  Apparently Apple doesn't like us finding simple solutions to their problems that they refuse to fix after years of complaining to them and endless frustration.  My phone is fixed and I hope yours will be too.  Perhaps instead of pulling these posts off of here, they could simply post their own solution that actually works?  I'm upset and being very careful about what I write here.  Kind of makes you want to look at a competitor's product...

Agree with you 100%

ios 9 won't fix it either.

I have done all attempts wired... this shouldn't be the problem....

I did the recommended fix here to remove the keyboard files from the backup, and then restore my devices (and iPhone and iPad). The iPad still has no shortcuts, but the iPhone retained it's "good" shortcuts even though I restored it from a backup that had the keyboard files removed. But, that's ok because they're shortcuts that are usable, good ones.

QUESTION: It's been five days but the good shortcuts on my iPhone have not yet synced across to my iPad. Aren't they supposed to via iCloud?

bowtielee, I'm not sure what the problem is.  Did the restoring from your itunes with a clean backup not work?  I have heard that factory resetting as a new phone, without restoring has worked, but of course you lose EVERYTHING.  Restoring from iCloud won't work if you've never done a back up to iCloud, because there's no backup to use as a restore.  I might be misunderstanding your question or statement.

Beware of iTunes 7, In theory they would have synced, but it depends on which device the originated.  I had to delete and then reenter some of my shortcuts.  I did a screenshot of all of them and then deleted and retyped in those that weren't syncing properly and all was good from that point on.  I hope that helps.