Q: I cannot delete iPhone keyboard shortcuts.  They keep restoring.

what a LOAD of rubbish !! - SHAME on you APPLE !!!!!!

the so called fix that i  THOUGHT i had discovered was yet another FALSE HOPE !

SORRY GUYS .... zombies are bloody well back and gere to saty until ios 9 !

i-cloud had no bearing on it for me..... even after signing out unless Apple has a constant fix to your phone by another method and THIS is what's causing the issue.

i give up !!

Try my method. It works.

Wow, Mayor, then so much for that theory. But it helps to have that and the info from downhilljill. It's obvious that if it is related to the Apple ID (and we still don't know if it is), that it isn't related only to those migrated original addresses.

Sigh.

Believe it or not, I'm still talking with Apple techs about this (stubbornly hopeful that Apple will find the fix -- and soon), and will forward this basic bit of info.

Sigh.

M e r d e.

Thank you, Peter

Method on page 17 works. From that day to this, not a single zombie on my iPad, iPhone, MacBook or Mac.

As stated many times before, I agree with pagemakers4.  The solution on page 17 works and my zombies have never returned after several months now.  Perhaps if the Apple engineers weren't so arrogant they would look at that post and simply provide a patch for everyone.  It would be very easy to do.  It's two or more files each containing different shortcuts and your device randomly reads one or the other.  You remove a shortcut from the most current one, but it's still in the other old (dated 2013) file you can't get to.  It's painfully obvious how to fix this, but Apple won't do it for some reason.  Good luck going to Apple, but from what I've seen they'll NEVER fix this for you so you better fix it yourself.  I'm done posting on this topic, it's too frustrating, but at least I found a permanent fix and I'm zombie free.  Good luck to all.

In answer to crmac's question, my Apple ID is tied to a very old @aol.com account.  I don't think that has anything to do with this as I set up a new Apple ID using my much newer @gmail account trying to fix the problem before trying the solution on page 17 and it had no effect.  The zombies were still reappearing.

You'll be missed Picknic. You've been a great help to many.

I agree with your comments 100%

OK, I'll be talking -- again -- with Apple tech tomorrow or Monday, so I want to regroup. Everyone who still has the energy to do so, please weigh in:

- It's not about the migration of "older" Apple email addresses, because it's happening to people who have never ones, and those who aren't even using Apple addresses as Apple IDs.

- It's not about being connected to iCloud Drive (the storage function) because more than one of us has tried that, and it doesn't prevent the zombies from coming back.

What else can we rule out?

Is anybody having this happen only on a computer, as opposed to on a computer and a mobile device? Or the other way around?

Has anyone found any pattern to the timing of the zombie reappearance? Days, weeks, overnight?

Does anyone having this problem use only a mobile device that is only wifi? Only cellular?

What is the airspeed velocity of an unladen sparrow - carrying a iPhone 6 with zombie problems?

I love the references to Zombies, and sparrows, of course. In my case the 'migration' occurs between my iPhone and Macbook. It happens either overnight or within about 24 hours. I should pay closer attention. I tried turning off the Auto-Correct on texting and that seemed to help keep the shortcuts at bay, but again, within 24 hours I noticed them reappearing on my iPhone 5, but not the MacBook. 

We know what the problem is....  You have a corrupted iTunes or iCloud iOS backup. This needs to be fixed LOCALLY in order to kill your zombies.

Aply apple need to fix iTunes, iCloud backup or iOS or all three. That's the only way.

I hold out very little hope that the irritatingly "friendly" first, second, or tenth Apple line engineers will ever fix this problem. Nor do I think iOS 9 will bring you any Christmas presents!

It will  not be fixed with iOS 9, just as it hasn't been fixed with previous iOS releases. For whatever reason, Apple has clearly decided that a fix would be more of a hassle than just tolerating complaints from whatever quantity of users are experiencing this (even though that quantity of users is probably vast). Perhaps Apple thinks that eventually those users will simply configure a phone anew rather than perpetuating the problem by restoring from backups.

As for the quantity of users experiencing this, my guess is there are many. My phone used to have problems searching for names in the messages. I assumed it was a rare problem because I didn't see much about it in the forums. But, when I asked friends with iPhones, almost all of them had the exact same bug, but they simply tolerated it. That tells me that this zombie shortcut bug must be even more widespread, but people tolerate it (like they tolerate many things Apple-related since Apple really is generally wonderful and the best).

The fix is on Page 17. Don't assume there is any other way to fix it. Too many of us have wasted our time trying.

Thats nice... But I already tried the page 17 solution. I was able to find the files and delete them. I have also re-backed up and confirmed they are no longer there.

My zombies still continue to return. My search continues...

Ok, so I know I said I wasn't going to post again, but since the reply was to me, here I go.  I suppose my only question to mcbeenb is, did you see No. 5 on pagemakers post on page 17 and did you see any files from 2013 there?  If so did you also remove those because they seem to be the culprits in addition to the others.  See my post below pagemakers on page 17.  I also had posted the entire process as outlined by Chris originally with my additional steps, but the Apple God removed my post because it referenced the program to use to get rid of the corrupt files saying it was advertising.  However it appears you already have that program.  I'm guessing your problem rests with additional corrupt files that are being referenced and need to be deleted.  Not being able to see your directory there's really no way for me to know for sure.

Look at Chris's original post on page 1.  It should look just like that, but you may have additional files located in the Keyboard folder directly above the CoreDataUbiquitySupport folder as both Pagemaker, I and others have.  If so, delete those.  The ones I had were dated back in 2013 and contained the zombie shortcuts.  Once that (those) file(s) were removed the problem was solved.  I hope that helps.  Again I had posted this in detail, but Apple removed it...