rdub76

Q: I cannot delete iPhone keyboard shortcuts.  They keep restoring.

I have deleted old keyboard shortcuts that were no longer used and added new ones using the same shortcut.  For instance typing "eml" would auto-fill with my old email address.  I deleted this shortcut and made a new one - "eml" = new email address.  iCloud keeps restoring the old shortcuts, so now I have two "eml" shortcuts with two different email addresses.  Also, old shortcuts are constantly being restored!  I cannot delete any shortcut!  They will delete for a couple of days and then they are "restored" to my iPhone.  How the heck do you permanently delete keyboard shortcuts in iOS?  I tried turning off backup, deleting, turning on, waiting, updating to no avail.  Is there a way to completely wipe the backup/settings file stored in iCloud for an iOS device?

Posted on Nov 7, 2014 11:46 AM

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Q: I cannot delete iPhone keyboard shortcuts.  They keep restoring.

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  • by gregory202,

    gregory202 gregory202 Sep 22, 2015 5:53 PM in response to HansWorldTravels
    Level 2 (263 points)
    Sep 22, 2015 5:53 PM in response to HansWorldTravels

    I was successful in stopping update from download, by going to settings  - iTunes and app store and disabling auto updates for applications. First I had to delete already downloaded update from settings - general - usage. I would never update when I travel.

    Hans, I love to work in multiple desktops. I think they call it mission control or something. One single feature that makes Apple computers bearable. You are going to need a mouse for that.

     

    @Pickinic

    While you at that can you ask him to merge apple id's. That would be bigger then shortcuts.

     

    My zombies didn't come back, but I am dealing with strange backup glitch. On both iPad's my pre IOS 9 backups missing. I guarantee you I backed up to icloud and itunes before update. One of them after update I backed up and other I didn't and it shows 0 backups, but storage that was plenty in icloud now is short. Backup sizes changed and it looks like they are twice smaller then before 9. Zombies showed up right after update, but then deleted are gone for 6 days. Iphone 6 with ios 8.4.1 is completely "zombified" (can I call dibs on urban dictionary) and there is no sync that I can detect.

  • by wendy_is,

    wendy_is wendy_is Sep 23, 2015 7:13 AM in response to Pickinic
    Level 1 (24 points)
    iTunes
    Sep 23, 2015 7:13 AM in response to Pickinic

    Well done! You cannot beat going straight to the top. Let's hope your efforts will pay off ..... but I won't hold my breath

  • by braintoniq,

    braintoniq braintoniq Sep 25, 2015 10:15 AM in response to LookInToMyEyes
    Level 1 (48 points)
    Mac OS X
    Sep 25, 2015 10:15 AM in response to LookInToMyEyes

    Chris, (LookInToMyEyes), I've been searching for a fix to these impossible-to-delete Text Replacements for 2 years, I think your fix may be the first real solution.  My Mac Pro, MacBook Air, iPad, and iPhone all have this issue/disease.

     

    A question: what program are you using to read iTunes' backups? I'm trying out iBackup Viewer, but I can't seem to delete any of the backups. Also, it's not showing any folder called System Files.

     

    thanks for any help on this.

  • by braintoniq,

    braintoniq braintoniq Sep 25, 2015 11:43 AM in response to iBarrett
    Level 1 (48 points)
    Mac OS X
    Sep 25, 2015 11:43 AM in response to iBarrett

    iBarrett, when I run the Terminal command to place the Real iCloud Drive alias on the Desktop, and then open that folder in List View, no Settings folder shows up (see attached screenshot). I even made all invisible files/folders show up, just in case Settings is now a hidden folder.

     

    I'm currently running El Capitan v10.11.1 (15B17c), so perhaps something has changed since you posted this.

     

    Can anyone else verify that the Settings folder no longer appears?

     

    Been searching for over 2 years for a way to remove the 220 zombie Text Replacements that continue to repopulate my MBA, Mac Pro, iPad, and iPhone.

     

     

     

     

     

     

    Screenshot.jpg

  • by edwardfromcalgary,

    edwardfromcalgary edwardfromcalgary Sep 25, 2015 11:57 AM in response to braintoniq
    Level 1 (0 points)
    Sep 25, 2015 11:57 AM in response to braintoniq

    My ZOMBIES came back. 100%.  Grrrrrr!

     

    I thought that 9.0 would of fixed the stupid error. But I guess not.

  • by braintoniq,

    braintoniq braintoniq Sep 25, 2015 11:59 AM in response to edwardfromcalgary
    Level 1 (48 points)
    Mac OS X
    Sep 25, 2015 11:59 AM in response to edwardfromcalgary

    edwardfromcalgary, may I ask: what process did you do to try and get rid of them? Also, if you are also using a Mac, did the reappear on your Mac as well, or just your iPhone.

  • by Pickinic,

    Pickinic Pickinic Sep 25, 2015 12:32 PM in response to braintoniq
    Level 1 (0 points)
    Sep 25, 2015 12:32 PM in response to braintoniq

    Look at my post on page 32.  This solution has worked and it's the only solution that has worked that you can do from your desktop Mac or PC.

  • by edwardfromcalgary,

    edwardfromcalgary edwardfromcalgary Sep 25, 2015 1:03 PM in response to braintoniq
    Level 1 (0 points)
    Sep 25, 2015 1:03 PM in response to braintoniq

    I don't have access to either a MAC nor a PC.  I'm using my iOS devices 100% on the cloud (ipads and iphones).  So... kinda stuck with it until Apple fixes it.

  • by Pickinic,

    Pickinic Pickinic Sep 25, 2015 1:11 PM in response to edwardfromcalgary
    Level 1 (0 points)
    Sep 25, 2015 1:11 PM in response to edwardfromcalgary

    If I were you I'd find any way possible to get onto a computer to get it fixed unless it's not a big issue for you.  You'll be waiting forever for Apple to fix it...

  • by Cce525,

    Cce525 Cce525 Sep 25, 2015 1:13 PM in response to edwardfromcalgary
    Level 1 (0 points)
    Sep 25, 2015 1:13 PM in response to edwardfromcalgary

    Should still be able to do what I did.  Have been gone over 3 weeks through multiple reboots.  Delete the shortcuts.  Delete your cloud back up, then I changed my apple ID, sign out of old one on all devices, then do a fresh back up with the new ID, all the old crap and files gone then.

  • by braintoniq,

    braintoniq braintoniq Sep 25, 2015 3:44 PM in response to Pickinic
    Level 1 (48 points)
    Mac OS X
    Sep 25, 2015 3:44 PM in response to Pickinic

    Hi Pickinic,

     

    Many thanks for those instructions.

     

    Over a couple hours this afternoon, I just went methodically through each of those steps you laid out—deleting those files, then restoring the iPhone from this modified backup in iTunes. First my iPhone 5, then my iPad. Both updated to the latest iOX 9. In each case, shortly after the backup was done, I could see the moment all 200+ Text Replacements come back into each device.

     

    Something is still allowing the repopulation of these zombie Text Replacements. Given that it took a bit for them to appear in each iOS device, it has to be iCloud.

  • by Matthew110607,

    Matthew110607 Matthew110607 Sep 28, 2015 10:56 AM in response to braintoniq
    Level 1 (25 points)
    Apple Watch
    Sep 28, 2015 10:56 AM in response to braintoniq

    Well this worked for me for a long time...however, it's back. Not the VERY original zombie shortcuts I had, but ones that were created AFTER I applied the fix. I wonder if this is why I'm having so many issues in iOS9 or if it's related to updating to iOS9 and I'm going to have to delete every time there is an upgrade.

     

    I should mention that mine do this EVEN THOUGH I ONLY HAVE TWO FOLDERS in the keyboard folder. So it's not JUST if you have three or more. It can be corrupted even if you only have two. So either that's not completely the problem, or something else is at play here.

  • by braintoniq,

    braintoniq braintoniq Sep 28, 2015 11:16 AM in response to Matthew110607
    Level 1 (48 points)
    Mac OS X
    Sep 28, 2015 11:16 AM in response to Matthew110607

    Sorry to hear this, Matthew110607, but I'm also glad to hear that even those who thought they'd fixed it, still haven't. That's been my case: they'll disappear for a few weeks, then reappear.

  • by edwardfromcalgary,

    edwardfromcalgary edwardfromcalgary Sep 28, 2015 11:24 AM in response to Cce525
    Level 1 (0 points)
    Sep 28, 2015 11:24 AM in response to Cce525

    SSorry, deleting my AppleID is not a fix and then I loose a couple thousand $$$ in movie, music, tones, app purchases.  It's like cutting off your arm because you have a splinter.  

  • by Cce525,

    Cce525 Cce525 Sep 28, 2015 11:34 AM in response to edwardfromcalgary
    Level 1 (0 points)
    Sep 28, 2015 11:34 AM in response to edwardfromcalgary

    Actually I changed the email on my apple ID, deleted all shortcuts.  Created a new one with a different email, signed into my phone with the new one instead.  then I downloaded the icloud program for windows and deleted the backups from my original apple ID.  (it wouldn't let me delete my back up when I was signed into any device with that account.) then I was able to change back to my original email address to my original apple ID.  Was a convoluted mess but they have stayed gone for several weeks, upgrade to ios9 and a few hard reboots.

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