Q: I cannot delete iPhone keyboard shortcuts.  They keep restoring.

I understand. I believe I issued my reply in that manner because I may have read my issue of "shortcuts menu crashing" in this thread. If I misunderstood my apologies.

No need for an apology. The original question for this thread was " I can not delete iPhone keyboard shortcuts. They keep restoring." But at this point, even after the 8.3 update, there still is apparently no fix. So any information about shortcuts may be helpful in some way. Thanks for sharing and I'm glad your issue was resolved.

The issue hasn't been resolved for me. I was expecting a call back from someone at apple this morning. Unfortunately they didn't call. The issue is so frustrating!!

From what I have discovered is that the issue is iCloud related. One way you could fix this is to create a new iCloud account and use that. However that is a very extreme measure for something of which should be so simple to fix! I am also inconvenienced by the fact I have upgraded the storage option on my account.

Même soucis.

La version 8.3 n'a en rien changé quoi que ce soit à la gestion des raccourcis… Plus amusant, ils sont même revenus en partie sous OSX alors qu'ils avaient disparus depuis quelques mois.

J'utilise un iPhone 5s et un iPad Air 2 : j'ai du les supprimer (pour voir et me rendre compte de cet incroyable bug) au moins 40 fois…

Je dois avoir un peu plus de 250 raccourcis qu'il m'est impossible de supprimer mais, plus grave, de modifier…

Je suis revenu à l'excellent *TextExpander* qui partage mes autres *Raccourcis* entre *iOS* et *OSX* pour que je puisse écrire sans problèmes entre *Ulysses for Mac* et *Ulysses for iPad*, etc.

Aussi, en ce jour de lancement mondial de l'iWatch, j'aimerais attirer l'attention des équipes de développement d'Apple que ce problème est loin d'être bénin, que ce sont généralement des utilisateurs avertis qui se retrouvent ainsi lésés au quotidien par ce problème non résolu, depuis Avril 2014 au bas mot…

Merci pour le partage. Il ne semble la seule solution pour le problème des raccourcis est de restaurer l'appareil comme neuf. Ce est ce que je avais à faire. Il fonctionne, mais est une corvée à faire.

I do that…!

Le problème est que mon iPad Air 2 est neuf, donc il n'avait pas besoin d'être restauré pour immédiatement récuperer son stock de raccourcis…!

Et mon iPhone a déjà été entièrement nettoyé… Mais je veux bien tenter à nouveau… sauf que j'ai un léger doute !!

Merci (et thanks for the sentences in french…)

Je vous tiens au courant, bien entendu !

Well, count me in guys.... Found myself here after doing a Google search for this insanely hair-pulling problem.  If Samsung doesn't start an Ad campaign mocking this ridiculous problem (like the sext-prank victim a few posts ago) then I will!!

I have about 10 or so ultra-annoying shortcuts that I've found are creeping into my everyday texting/messaging, and I want this problem GONE!

I'm going though all the posts, and just when I read there's a fix/solution, it turns out it was a dud.  Everyone realizes that everything can, of course, be fixed with the 'nuclear option' of full iDevice restore, but there's many of us that do not wish to go that path, especially for such a seemingly easy fix for the devs to perform...

C'mon, Apple! Get with the program!!

btw: What's with the French?? o__0

Apple does need to "get with the program". But as I have stated before, there's just not enough users complaining to Apple about this issue. My guess is that this shortcuts problem is fairly widespread. But most users have no clue it exists, because they have not tried to delete any shortcuts. Face it, that's not an action most do routinely. Most set up some shortcuts and rarely go back to that. So there's few complaints and not much feedback on this issue. I do suspect Apple is aware of the problem, but simply don't see it as important enough to deal with. They've been too busy adding diversity to the emoji keyboard, and the shortcuts problem has been pushed to the back of the bus. The new emoji are great, but we need shortcuts to work. Since I restored my phone as new and started with all new shortcuts, I have not tried to delete any. I need to try that and see if the problem persists even after a restore as new. But for now, a restore is the only thing that works. Restoring as new is a pain. In my case, I'm glad I did it. It fixed several issues I had and gave my old iP 5 new life. It runs better. I even gained some storage space as some of "Other" was removed. I can see it's a tough call to make just for shortcuts. You might try using the 3rd party keyboard SwiftKey. No shortcuts issue there and it works great. It's all I use now, except for entering passwords. I love the dark keyboard. And it has great features and options. It's smarter than the stock keyboard. SwiftKey works great on iOS 8.3. Just saying!

Feedback:

http://www.apple.com/feedback/iphone.html

Thanks for your feeling…!!

Je vous rejoins totalement : nous ne sommes pas assez nombreux à nous plaindre et 90% des utilisateurs n'ont que 3 ou 4 raccourcis pour essayer…

Or j'en utilise beaucoup pour écrire tous les jours… Voir mon dernier billet à propos de *TextExpander* et *Ulysses for iPad*…

Bref, c'est agaçant !!!

Pour ma part, je veux revenir à 100 % de *Raccourcis* sous *TextExpander* (et utiliser dans les applications *Apple* qui ne supportent pas *TextExpander* le clavier de la version 3)… Mais sous tous les outils *Markdown*, c'est indispensable…!

Note de fin : d'ailleurs, dommage de ne pas pouvoir basculer ici (Apple Support) en *Markdown* comme on peut le faire dans tumblr pour rédiger un billet…!

À propos de Swiftkey, ne fonctionne pas sous TweetBot sous iPad… Bizarre…!!

Donc, je comprends, vous dites SwiftKey ne fonctionne pas dans Tweetbot sur l'iPad? Hmm! Ce est peut-être un problème de Tweetbot pour une raison quelconque. SwiftKey, et d'autres claviers 3e du parti, ne fonctionnent pas bien pour la saisie des informations de contacts dans les contacts. le curseur est partout. Mais à cause de la question des raccourcis et d'autres questions stocks de clavier que je ai, je préfère encore SwiftKey. Beaucoup ne ont pas de problèmes avec le clavier de stock. Je fais. Je ne peux pas lire le texte de faible contraste dans la zone prédictive. Quoi qu'il en soit, peut-être d'Apple finira par résoudre le problème des raccourcis. je espère que dans iOS neuf.

English:

So I understand, you are saying SwiftKey does not work in Tweetbot on the iPad? Hmm! That may be a Tweetbot issue for some reason. SwiftKey, and other 3rd party keyboards, do not work well for entering contacts information in contacts. the cursor is all over the place. But because of the shortcuts issue and other stock keyboard issues I have, I still prefer SwiftKey. Many have no problems with the stock keyboard. I do. I can not read the low contrast text in the predictive box. Anyways, maybe Apple will eventually fix the shortcuts problem. hopefully in iOS 9.

We hope!!

Seul problème, l'année n'est pas précisée : 2016, 2017…2020

Issue is still occurring on iOS 8.3, swiftkey installed. I had shortcuts restore hours after the update. I now refer to this iPhone 6, the way I did Blackberry in 2010.

@zoso4 stop being such an Apple apologist

First, I could argue that the number of people that are suffering with the shortcut problem is much larger than represented by these forums. A very small percentage of users actually take their complaints to forums. Second, Apple should take the severity of the problem into account, not just the pervasiveness. I accidentally made "a" a shortcut; now every time I type "a" the stupid shortcut phrase pops up and there is no way to get rid of this shortcut . I can tell you about a dozen other iOS bugs that are similarly treated by Apple. Lastly, everything you said in Apple's defense could be validated if there was at least transparency like there is with Android. In other words, we could see Apple's bug reports, know how many people are reporting this bug, development's response, fix plan, etc. Unfortunately, Apple conceals all of this information so we can never really know how many users are really exposed, what the status of this bug is, etc. All of this information is an Apple secret and I for one am getting tired of all the secrecy.

My guess is the the reason bugs like this have not been fixed is because Apple makes quality tradeoffs in favor of new marketing gimmicks that raise short term revenues. Lastly, if I am going to reinstall and reconfigure my phone, then I am going to do that with an open platform like Android.

That was great MustReason, after being scolded by zoso4 by making a sweeping, nuanced statement such as "Get with the programme, Apple!"  Zoso, as MustReason points out you sound as though you're defending Apple for a seemingly easy to correct problem.

Please stop attacking the userbase and rather focus your efforts on those who are not addressing the problem to begin with.

Spank you.

Ooops, I mean THANK YOU, that was one of my ZombieShortcuts necroing from the dead.

Where have I been an  Apple apologist? I'm just as frustrated by Apple's lack of fixing this as the rest of you. Where did I apologize for Apple? I simply stated the facts as they are. You're all looking for a fix, and there is none, except to restore your device. That's not my fault. It's Apple's fault. They should fix the shortcuts problem. It should have been fixed in 8.3 with that long changelog they had. I'm on your side! But I'm also realistic. This problem is, indeed, serious enough that Apple should fix it regardless of how many complaints they receive. But they haven't yet. Why not? I don't know that! They have to be aware of it. They could at least acknowledge there's that problem and state what is bring done about it. Even though I restored and started fresh with better shortcuts, I still get plagued with email addresses popping up when I don't want them. I reset the keyboard dictionary in settings, but that hasn't helped. So I use SwiftKey. No problems with SwiftKey. And I DID NOT scold anyone. I was whole heartedly agreeing with them. An "a"? GEEEZ! This needs to be fixed! But I don't know what to do other than offer the feedback link. What suggestions do you guys have? Switch platforms? Go to Android? Whatever floats your boat. But Android is not without their own problems. But have at it! The Galaxy S6 looks good.Heck, I bought the LG G3 for my sister in law. I played with it a while. Nice device. I upgrade in August. I may stick with the iPhone and get the 6s Plus or seriously look at the Android options. I'm tired of Apple games. Pre-order an Watch and the ship date is June? SMH!