geoff2

Q: Time Machine claims not enough space, but there's plenty

Hello --

 

I'm having a problem with my Time Machine backup ever since upgrading to Yosemite. After the initial backup, I get these errors: "The backup disk needs 838.03 GB for the backup but only 712.05 GB are available. Select a larger backup disk or make the backup smaller by excluding files."


However, there is plenty of space. The initial backup took up about 898 GB of my 1.61 TB machine. Subsequent incremental backups should only take up a fraction — and I'm confident that I haven't added hundreds of gigabytes of new data to my disk. However, each time Time Machine tries to run its backup, I get the same error.


Time Machine is backing up both my small internal hard drive (128 GB) and the rest of the backup comes from an external drive. It worked fine under Mavericks, but under Yosemite it seems that Time Machine doesn't realize that the hundreds of gigabytes on the external drive has already been backed up before and doesn't all need to be backed up again.


Any thoughts? I had a backup that was several months old earlier; once I started getting this error, I wiped that backup thinking that a fresh backup might sole the error. No such luck.


I'm running Yosemite 10.10.0 on a mid-2011 MacBook Air, backing up to a Sinology NAS. (My wife who is still using Mavericks is continuing to successfully backup to the same drive.)


Thanks everyone!


- geoff

MacBook Air (13-inch Mid 2011), OS X Yosemite (10.10), 4 GB RAM, 128 GB HD

Posted on Nov 7, 2014 8:03 PM

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Q: Time Machine claims not enough space, but there's plenty

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  • by Kappy,

    Kappy Kappy Nov 7, 2014 8:13 PM in response to geoff2
    Level 10 (270,928 points)
    Desktops
    Nov 7, 2014 8:13 PM in response to geoff2

    About TM "Backup Drive is Full" Alert

     

    TM only deletes older files if they have been deleted from the source and when TM needs space on the backup drive for a new incremental backup. Time Machine "thins" it's backups; hourly backups over 24 hours old, except the first of the day; those "daily" backups over 30 days old, except the first of the week. The weeklies are kept as long as there's room.

     

    So, how long a backup file remains depends on how long it was on your Mac before being deleted, assuming you do at least one backup per day. If it was there for at least 24 hours, it will be kept for at least a month. If it was there for at least a week, it will be kept as long as there's room.

     

    Note, that on a Time Capsule the sparsebundle grows in size as needed, but doesn't shrink. Thus, from the user's view of the TC it appears that no space has been freed, although there may be space in the sparsebundle.

     

    Once TM has found it cannot free up enough space for a new backup it reports the disk is full. You can either erase the backup drive and start your backups anew or replace the drive with a larger drive.

     

    Time Machine sees the upgrade to Yosemite as a "new" computer, so it wants to make a new, full backup separate from the other backup. Hence, there isn't sufficient space on the drive even after trimming old files. You have these options: a. erase the backup drive and start over; b. get another backup drive to use.

  • by Linc Davis,

    Linc Davis Linc Davis Nov 7, 2014 8:51 PM in response to geoff2
    Level 10 (207,963 points)
    Applications
    Nov 7, 2014 8:51 PM in response to geoff2

    The problem is often, or perhaps always, caused by backing up a volume on a drive that doesn't have a GUID or CoreStorage partition table. Time Machine doesn't work reliably with other partition types.

    To confirm, launch Disk Utility and select the icon of the drive in question—not any of the volume icons nested below it. At the bottom of the window, note the Type. If it's not GUID Partition Scheme or Logical Volume Group, see below.

    This procedure will destroy all data on the drive. Afterwards, restore from a backup. To be safe, you must have at least two complete, independent, up-to-date backups. One is not enough.

    Select the Partition tab. From the Partition Layout menu in the window, select

              One Partition

    From the Format menu, select

              Mac OS Extended (Journaled)

    Click the Options button and select

              GUID Partition Table

    in the sheet that appears.

    Click the Apply button and confirm when prompted.

    The next time you back up, you may be prompted to "inherit" the backup history. Confirm. Even so, TM may copy all or almost all the files. After that, only the files that have changed should be copied.

  • by geoff2,

    geoff2 geoff2 Nov 8, 2014 5:08 AM in response to Kappy
    Level 1 (30 points)
    Nov 8, 2014 5:08 AM in response to Kappy

    Thank you for the reply. I had thought that it might be some problem related to the upgrade, so after I upgraded to Yosemite and started experiencing these problems, I wiped the sparsebundle and had Time Machine start anew. In other words, I received this same error both when I used the backup I had started under Mavericks, and when I created a new backup under Yosemite.

     

    And, I can confirm that there's plenty of space. The amount of data that typically changed in the past from backup to backup is in the 10-30 MB range, so the claim there's not enough space is clearly spurious. And I can confirm that I did not change hundreds of gigabytes of data after the initial backup.

     

    I read somewhere that there might be a bug in that when Time Machine is calculating the size requirements, it's not properly calculating the incremental portion that needs to be backed up from external disks and instead thinks the entire contents of the disk needs to be copied. But I don't really want to test that and even if that were the case, it doesn't help me unless I want to delete data off the external drive I'm backing up which I don't want to do.

  • by geoff2,

    geoff2 geoff2 Nov 8, 2014 5:09 AM in response to Linc Davis
    Level 1 (30 points)
    Nov 8, 2014 5:09 AM in response to Linc Davis

    Thanks Linc. Both of the drives that I'm backing up list their type as "Logical Volume Group."

  • by Linc Davis,

    Linc Davis Linc Davis Nov 8, 2014 6:45 AM in response to geoff2
    Level 10 (207,963 points)
    Applications
    Nov 8, 2014 6:45 AM in response to geoff2

    A third-party NAS is unsuitable for use with Time Machine, especially if it's your only backup. I know this isn't the answer you want. I know Time Machine accepts the NAS as a backup destination. I know that the manufacturer says the device will work with Time Machine, and I also know that it usually seems to work. Except when you try to restore, and find that you can't.

    Apple has published a specification for network devices that work with Time Machine. None of the third-party NAS vendors, as far as I know, meets that specification. They all use the incomplete, obsolete Netatalk implementation of Apple Filing Protocol.

    If you want network backup, use as the destination either an Apple Time Capsule or an external storage device connected to another Mac or to an 802.11ac AirPort base station. Only the 802.11ac base stations support Time Machine, not any older model.

    Otherwise, don't use Time Machine at all. There are other ways to back up, though none of them is anywhere near as efficient or as well integrated with OS X. I don't have a specific recommendation.

    If you're determined to keep using the NAS with Time Machine, your only recourse for any problems that result is to the manufacturer (which will blame Apple, or you, or anyone but itself.)

  • by niqu,

    niqu niqu Nov 8, 2014 8:17 AM in response to geoff2
    Level 1 (0 points)
    Nov 8, 2014 8:17 AM in response to geoff2

    I have the exact same problem with almost the same setup: MacBook Pro (Retina, 13-inch, Late 2012) running Yosemite 10.10, an external harddrive and a Time Capsule 2 TB (4th Generation, Version 7.6.4). I even took the same actions as geoff2 (deleting the complete set of backups from Mavericks and making a new complete backup on Yosemite). On my internal harddrive 270 GB are occupied, on my external harddrive around 980 GB are occupied and the MacBook of my girlfriend is also backed up to the Time Capsule. At the moment around 646 GB are available on the Time Capsule.

     

    Now I get the same error message saying, that 977 GB are needed for a backup but only 650 GB are available. Interestingly backups without the external drive connected will complete without any problems.

     

    The external drive has a "GUID Partition Table". So it seems both of Linc Davis suggestions don't apply to the problem (we both have either GUID Partition Table or Logical Volume Group and the issue appears both on a NAS-Storage and on a Time Capsule).

     

    Looking for additional information I looked into the console and found the following report: "Inheritance scan may be required for '/Volumes/Dolphin', associated with previous UUID: BA36E38E-71F9-39E1-BF72-36AF9D4BB45F". "Dolphin" is the name of the external drive. What does that mean? Is it of any relevance? For more information I will post all the reports concerning the backup below (it's mainly about trying to free more space on the TC by deleting old backups). "Yosemite" is my internal OS X Volume, "Hamster" is the name of the Volume on the TC, "Nifty" is a Nifty mini drive in the SD-Card-Slot.

     

    I already verified the backups using the Option-Click on the menu bar symbol and I deleted and rebuilt the Spotlight index but it changed nothing. We could of course delete the backup volume (NAS or TC) and start a new backup, but I have a feeling, that the issue will appear again afterwards. Any other suggestions?

     

    08.11.14 16:46:06,033 com.apple.backupd[4227]: Starting manual backup

    08.11.14 16:46:06,071 com.apple.backupd[4227]: Network destination already mounted at: /Volumes/Hamster

    08.11.14 16:46:11,000 kernel[0]: hfs: mounted Time Machine-Backups on device disk6s2

    08.11.14 16:46:13,146 com.apple.backupd[4227]: Disk image /Volumes/Hamster/Nikos MacBook Pro 13" (2).sparsebundle mounted at: /Volumes/Time Machine-Backups

    08.11.14 16:46:14,908 com.apple.backupd[4227]: Backing up to /dev/disk6s2: /Volumes/Time Machine-Backups/Backups.backupdb

    08.11.14 16:46:19,914 com.apple.backupd[4227]: Inheritance scan may be required for '/Volumes/Dolphin', associated with previous UUID: BA36E38E-71F9-39E1-BF72-36AF9D4BB45F

    08.11.14 16:46:27,375 com.apple.backupd[4227]: Will copy (10 MB) from Yosemite

    08.11.14 16:46:32,745 com.apple.backupd[4227]: Will copy (0 KB) from Dolphin

    08.11.14 16:46:32,748 com.apple.backupd[4227]: Will copy (0 KB) from Nifty

    08.11.14 16:46:32,749 com.apple.backupd[4227]: Found 137158 files (954.27 GB) needing backup

    08.11.14 16:46:32,752 com.apple.backupd[4227]: 977.06 GB required (including padding), 646.65 GB available

    08.11.14 16:46:32,765 com.apple.backupd[4227]: Deleted backup /Volumes/Time Machine-Backups/Backups.backupdb/Nikos MacBook Pro 13" (2)/2014-11-08-164619.inProgress/B65EE357-083D-4E0B-900B-42910289B9C4 containing 4 KB; 646.65 GB now available, 977.06 GB required

    08.11.14 16:46:32,767 com.apple.backupd[4227]: Removed 1 expired backups so far, more space is needed - deleting oldest backups to make room

    08.11.14 16:49:20,472 com.apple.backupd[4227]: Deleted backup /Volumes/Time Machine-Backups/Backups.backupdb/Nikos MacBook Pro 13" (2)/2014-11-07-111400 containing 627.9 MB; 647.28 GB now available, 977.06 GB required

    08.11.14 16:49:20,472 com.apple.backupd[4227]: Removed 2 expired backups so far, more space is needed - deleting oldest backups to make room

    08.11.14 16:50:12,817 com.apple.backupd[4227]: Deleted backup /Volumes/Time Machine-Backups/Backups.backupdb/Nikos MacBook Pro 13" (2)/2014-11-07-171215 containing 59.4 MB; 647.34 GB now available, 977.06 GB required

    08.11.14 16:50:12,818 com.apple.backupd[4227]: Removed 3 expired backups so far, more space is needed - deleting oldest backups to make room

    08.11.14 16:50:48,156 com.apple.backupd[4227]: Deleted backup /Volumes/Time Machine-Backups/Backups.backupdb/Nikos MacBook Pro 13" (2)/2014-11-07-183323 containing 42.4 MB; 647.38 GB now available, 977.06 GB required

    08.11.14 16:50:48,156 com.apple.backupd[4227]: Removed 4 expired backups so far, more space is needed - deleting oldest backups to make room

    08.11.14 16:51:07,147 com.apple.backupd[4227]: Deleted backup /Volumes/Time Machine-Backups/Backups.backupdb/Nikos MacBook Pro 13" (2)/2014-11-08-112446 containing 25.3 MB; 647.41 GB now available, 977.06 GB required

    08.11.14 16:51:07,147 com.apple.backupd[4227]: Removed 5 expired backups so far, more space is needed - deleting oldest backups to make room

    08.11.14 16:51:28,134 com.apple.backupd[4227]: Deleted backup /Volumes/Time Machine-Backups/Backups.backupdb/Nikos MacBook Pro 13" (2)/2014-11-08-132002 containing 11.5 MB; 647.42 GB now available, 977.06 GB required

    08.11.14 16:51:28,134 com.apple.backupd[4227]: Removed 6 expired backups so far, more space is needed - deleting oldest backups to make room

    08.11.14 16:51:28,135 com.apple.backupd[4227]: Deleted 6 backups containing 766.6 MB total; 647.42 GB now available, 977.06 GB required

    08.11.14 16:51:28,136 com.apple.backupd[4227]: Backup date range was shortened: oldest backup is now Nov 8, 2014

    08.11.14 16:51:29,353 com.apple.backupd[4227]: Backup failed with error 7: Not enough available disk space on the target volume.

    08.11.14 16:51:36,000 kernel[0]: hfs: unmount initiated on Time Machine-Backups on device disk6s2

    08.11.14 16:51:37,508 com.apple.backupd[4227]: Ejected Time Machine disk image: /Volumes/Hamster/Nikos MacBook Pro 13" (2).sparsebundle

    08.11.14 16:51:38,227 com.apple.backupd[4227]: Ejected Time Machine network volume.

    08.11.14 16:53:43,804 SystemUIServer[431]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc

    08.11.14 16:53:43,806 com.apple.prefs.backup.remoteservice[529]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc

  • by jodyfrommelbourne,

    jodyfrommelbourne jodyfrommelbourne Nov 8, 2014 3:52 PM in response to niqu
    Level 1 (0 points)
    Nov 8, 2014 3:52 PM in response to niqu

    I have exactly the same problem as geoff2and niqu

    I tried formating the Time Machine drive and starting from scratch. It initially worked fine and then I started getting messages saying there was not enough space. I am also using Yosemite. I am also backing up my iMac's internal drive plus one external drive. The TIme Machine drive is heaps bigger than the other two drives added together. Should be lots of space.

    jody

  • by h264,

    h264 h264 Nov 11, 2014 8:55 AM in response to geoff2
    Level 1 (0 points)
    Nov 11, 2014 8:55 AM in response to geoff2

    same problem here.

    I also tried formating the BackUp Drive. It worked for a few days and now I'm having the same troubles again.

    I hope this can be addressed in an update very soon

  • by geoff2,

    geoff2 geoff2 Nov 15, 2014 12:40 PM in response to geoff2
    Level 1 (30 points)
    Nov 15, 2014 12:40 PM in response to geoff2

    Thanks everyone for your experiences. I'm glad to know I'm not the only one facing the same problem. I haven't tried the 10.10.1 beta to see if that corrects the problem — anyone given it a whirl?

  • by geoff2,

    geoff2 geoff2 Nov 17, 2014 4:20 PM in response to geoff2
    Level 1 (30 points)
    Nov 17, 2014 4:20 PM in response to geoff2

    Great news everyone! I updated to 10.10.1 and my updates restarted! I didn't check the progress as it happened, but I started installing the update shortly after I arrived home at about 5:40 PM eastern time, it took about 20 minutes to install, and the Time Machine preference pane is reporting that the last backup was at 6:40 PM Eastern time. I'lm going to check the sparseimage to make sure it actually worked, but this is a very good sign,

  • by geoff2,

    geoff2 geoff2 Nov 17, 2014 6:05 PM in response to geoff2
    Level 1 (30 points)
    Nov 17, 2014 6:05 PM in response to geoff2

    OK, ignore that last excited post. Doesn't work; not sure why it said it was backed at 6:40 pm, but it wasn't, and the next scheduled backup failed. Oh well.

  • by mcjohnson,

    mcjohnson mcjohnson Nov 24, 2014 7:29 PM in response to geoff2
    Level 1 (0 points)
    Nov 24, 2014 7:29 PM in response to geoff2

    Me too. Assuming it's a problem with Yosemite.

  • by Dr. Daniel, M.D.,

    Dr. Daniel, M.D. Dr. Daniel, M.D. Jan 8, 2015 9:44 AM in response to mcjohnson
    Level 1 (5 points)
    Mac OS X
    Jan 8, 2015 9:44 AM in response to mcjohnson

    Seems to be. Yosemite reminds me of Windows 95 or ME back when I was a Windows user. It's such a failure in so many ways. In a few days, I'm going back to Mavericks, I can't wait to get a perfectly functioning Mac back again!

     

    I also had trouble with this latest backup attempt (preparing to ditch Yosemite). I thought I'd help it out by excluding the ~/Downloads folder from TM, as it contains quite a lot of data. Show yet another bug in Yosemite and a FAIL one at that: The folder will be excluded from backups, all right, as evident by it no longer having any historical snapshots when entering TM. However, the folder and files in it are actually still residing on the TM disk, so no space has been freed (and no space can be manually freed, as you cannot see them in TM, and thus cannot delete them). What a joke.

     

    When people said that Apple would go downhill after Jobs' death, I scoffed. I no longer scoff. This last year or so, every new version of anything Apple I've used has been worse than the previous one.

  • by niqu,

    niqu niqu Jan 29, 2015 3:57 AM in response to geoff2
    Level 1 (0 points)
    Jan 29, 2015 3:57 AM in response to geoff2

    Hi everybody,

    I found out, that it only does the new backup after dismounting and remounting the external drive. So if you left your external drive mounted forever on your Mac (hypothetically) after the initial backup, there would be no issue. I also found out, that it's a problem of the calculation of the changes made to the disk. The calculations are always way off the charts, so on the basis of these wrong calculations, it assumes there is not enough space on the Time Capsule / backup volume and aborts the backup. If there would be enough space on the volume for a full new backup (which you can simulate / test out using a smaller external drive), it would continue with the backup and notice during the backup, that not everything has to be backed up again and would copy only the relevant files. That's why not everybody with external drives notices this issue, only those who have "limited" space available on their backup drive. As I said, I found all this out via the Console logs (see below), with the inspiration of this discussion (Yosemite and Time Machine) and by testing it with a smaller external test drive.

    In the meantime I talked to Apple Support but the "normal" staff couldn't help me, so they forwarded my case to some superior "Software" staff, who is supposed to phone me one day, when he has worked something out. I'm still waiting for that call.

    So to have a working backup solution for my external drive I connected it to the older Macbook of my girlfriend running 10.6 Snow Leopard, which backs it up just fine. I just have to remember to connect it every once in a while and let it do a backup.

    I didn't test out 10.10.2 yet. Did it fix this issue for anyone?

     

    Here are the console logs with the test drive, that show the wrong calculations (the test drive is called "Test", it has a total amount of 30.49GB of data on it, my internal drive is called "Yosemite"):

    com.apple.backupd[151]Will copy (117.1 MB) from Yosemite
    com.apple.backupd[151]Will copy (0 KB) from Test
    com.apple.backupd[151]Found 925 files (30.49 GB) needing backup
    com.apple.backupd[151]38.01 GB required (including padding), 670.15 GB available
    com.apple.backupd[151]Copied 1283 items (116.5 MB) from volume Yosemite. Linked 6571.
    com.apple.backupd[151]Copied 1 items (0 KB) from volume Test. Linked 8.
    com.apple.backupd[151]Backup completed successfully.
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