JohnWidhalm

Q: Yahoo! mail stopped working with Yosemite

Ever since I upgraded from Mavericks to Yosemite my Yahoo mail account via Mac-Mail has failed to work - cannot send/receive anything.

 

This saga started a couple of weeks ago when I decided to upgrade from Mavericks to Yosemite.  Upgrade went smoothly however my Yahoo mail accounts failed to connect.  My Gmail, Outlook, and iCloud accounts all work.  My Yahoo account works just fine on my iPhone and iPad, and of course via Web (Safari/Firefox).  After trolling through the internet on this I found very few clues for Yahoo mail issues directly linked to Yosemite.

 

I've deleted the accounts and re-added them (several times).  There are two ways email accounts can be added - via Internet Accounts from the System Preferences and also from the Mail application itself.  From the Mail application you can also verify the detailed settings of each of the mail accounts.  I've checked, double-checked and nothing worked.  The following are a sample of the errors I've been receiving:

 

Mail couldn't log in to the Mail server “Unknown”.

Notes couldn't log in to the IMAP server “Unknown”.

Mail couldn't discover the account settings for the Mail server “Unknown”.

Unable to verify account name or password.

Mail can't connect to the Yahoo! account - Enterpassword for xxx.

There was a problem setting up the Mail account - Mail couldn't discover the account settings for the Mail server

 

I am constantly prompted to enter my password.  I've checked my settings over and over - the detailed mail account settings via Mail--> Preferences.  MyYahoo Contacts, Calendars, Message and Reminders all appear to connect just fine by Mail never does.

 

After all of this I decided to perform a clean install of Yosemite - so I did and  . . . no change . . . Yahoo! mail problem persists.

 

Not sure what else to try.  I am wide open to any ideas or suggestions

Mac mini (Late 2012), OS X Yosemite (10.10)

Posted on Nov 7, 2014 7:34 PM

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Q: Yahoo! mail stopped working with Yosemite

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  • by WDI,

    WDI WDI Feb 21, 2015 10:40 AM in response to JohnWidhalm
    Level 1 (42 points)
    Audio
    Feb 21, 2015 10:40 AM in response to JohnWidhalm

    My yahoo mail account was working fine until last night. I figured I'd just delete the internet account in system preferences in Yosemite and set it up again. Easy right. Nope! I think the problem is Apples internet account set up is trying to decide all the information and is not getting it right. It would set up everything except for notes, which I'm not sure is even supported and I don't care about anyway, and more importantly mail. I had to jump through a lot of hoops to get this set up right. So after adding the yahoo account in system preferences/internet accounts to bring in my contacts etc, and email still not being set up, I set it up manually in the mail app under Mail/Preferences/Accounts, clicking the + at the bottom to add a new account, selecting other. When the create email account dialog box open type in your information and then the important thing is to hold the option key down which replaces the create button with a next button so you can manually add the appropriate information. If I didn't hold down the option key and selected create instead, apple added my information for at&t instead of yahoo. It did appear to bring in my email, but no folders and all the email was marked as unread. So by holding option down and selecting next I could put in the appropriate information for the yahoo servers which then brought in my email correctly including all my folders.

     

    Here is a link to the server information for setting up a yahoo account manually...

    https://help.yahoo.com/kb/mobile/imap%C2%A0settings-yahoo-mail-sln4075.html

     

    Also, make sure to disable apple from attempting to update you mail server settings by as stated in this article...

    http://meandmymac.net/2014/10/trouble-with-yosemite-mail/

  • by dorothyfromlosaltos,

    dorothyfromlosaltos dorothyfromlosaltos Feb 26, 2015 12:52 PM in response to JohnWidhalm
    Level 1 (0 points)
    Feb 26, 2015 12:52 PM in response to JohnWidhalm

    For the second time in two weeks, my Yahoo! account is completely unresponsive on my Mac (Apple Mail).  Works fine on iPad and iPhone.  Gmail and .me accounts work on the Mac, just not Yahoo!   I've tried most of the suggestions in these posts, including deleting and reinstalling (took a couple of days!)  Any new ideas?  I think last time it just decided to finally work, and the delete and reinstall was not necessary.  At any rate, I don't want to be out of commission for that long.

     

    This has been broken for at least 48 hours now.

  • by Squid3660,

    Squid3660 Squid3660 Feb 26, 2015 2:06 PM in response to dorothyfromlosaltos
    Level 1 (9 points)
    Mac OS X
    Feb 26, 2015 2:06 PM in response to dorothyfromlosaltos

    Dorothy, I've been having similar problem the past two weeks.  This worked for me: Remove your Yahoo! account from System Preferences, Internet Accounts.  Restart your Mac in safe mode (hold down the shift key while booting).  Once in safe mode, go back to Internet Accounts in System Preferences and add your Yahoo! account.  You should see your Yahoo! mail log in and start to fetch your mail.  If it does, go ahead and restart your Mac, so it boots normally.  This is what I did to get my Yahoo! to finally start working again.

  • by dorothyfromlosaltos,

    dorothyfromlosaltos dorothyfromlosaltos Feb 26, 2015 2:49 PM in response to Squid3660
    Level 1 (0 points)
    Feb 26, 2015 2:49 PM in response to Squid3660

    Thanks for your response!  Should I worry that it's taking a long time to load "mail" in system preferences?  All the other services came up instantly.  I do have a lot of mail, so if that is the issue I will be patient.  Just wanted to make sure it wasn't stuck.

  • by Squid3660,

    Squid3660 Squid3660 Feb 26, 2015 3:09 PM in response to dorothyfromlosaltos
    Level 1 (9 points)
    Mac OS X
    Feb 26, 2015 3:09 PM in response to dorothyfromlosaltos

    No, I would not worry.  When I clicked on the Mail checkbox, it took a very long time for it to connect, but it eventually did.  I think about 3-5 minutes.  The other services, except Notes, enabled almost instantly.

     

    If Mail fails to enable after the first try, keep trying.

  • by dorothyfromlosaltos,

    dorothyfromlosaltos dorothyfromlosaltos Feb 27, 2015 8:17 AM in response to Squid3660
    Level 1 (0 points)
    Feb 27, 2015 8:17 AM in response to Squid3660

    I've got my inbox back now, and am sending and receiving messages.  Thank you!  However, I'm missing all my Yahoo! subfolders.  The last time I deleted and reinstalled Yahoo! they came back, but not this time.  Any ideas?  The subfolders are still on the iPad and the web.

  • by WDI,

    WDI WDI Feb 27, 2015 9:21 AM in response to dorothyfromlosaltos
    Level 1 (42 points)
    Audio
    Feb 27, 2015 9:21 AM in response to dorothyfromlosaltos

    I think it's because Apple is not setting up the Yahoo mail account correctly under Yosemite. That's what I found for my yahoo account. Open the mail program and from the menus at the top select Mail/Preferences. Then select the Accounts tab and select your account for Yahoo. What does it say the incoming mail server is in the Account Information page?

     

    Screen Shot 2015-02-27 at 12.07.38 PM.png

     

    I had to set my Yahoo account up manually because Apple was getting the information wrong for the incoming mail server and I could not change/correct the incoming mail server because it was not accessible when using the automated Yahoo mail set up.

     

    Once I set it up manually typing in the correct information myself, the account rebuilt itself immediately including all my subfolders for my yahoo account.

     

    If that's the case for you also, I posted what I had to do in my earlier post above.

  • by dorothyfromlosaltos,

    dorothyfromlosaltos dorothyfromlosaltos Feb 27, 2015 9:52 AM in response to WDI
    Level 1 (0 points)
    Feb 27, 2015 9:52 AM in response to WDI

    I see now that when I reinstalled it put me back as POP, and not IMAP.  Guess I'm deleting and reinstalling again.  What a pain.

  • by dorothyfromlosaltos,

    dorothyfromlosaltos dorothyfromlosaltos Feb 27, 2015 10:21 AM in response to dorothyfromlosaltos
    Level 1 (0 points)
    Feb 27, 2015 10:21 AM in response to dorothyfromlosaltos

    Any ideas how to get Yahoo! to install as an IMAP account?  It keeps coming up as POP, and I don't see anywhere to change it.

  • by andysd,

    andysd andysd Feb 27, 2015 10:37 AM in response to dorothyfromlosaltos
    Level 1 (0 points)
    Feb 27, 2015 10:37 AM in response to dorothyfromlosaltos

    I have been having this problem as well.  The "inbox" folder is the only one not receiving new mail.  Other folders (configured with a filter on Yahoo server-side) receive new mail.  Just not "Inbox".  I have deleted the account from Internet Accounts and re-added, no change.  Clicked Synchronize, etc.  Still no mail.  This has happened on and off for the past several months.  Running Yosemite, latest.  Yahoo account added using all defaults.  Everything works fine on iPhone, and using Thunderbird on same computer.

     

    My issue is basically identical to what this guy posted:

    http://apple.stackexchange.com/questions/167888/brand-new-10-10-yosemite-mail-ap p-can-not-work-with-yahoo-mail

  • by dorothyfromlosaltos,

    dorothyfromlosaltos dorothyfromlosaltos Feb 27, 2015 1:15 PM in response to dorothyfromlosaltos
    Level 1 (0 points)
    Feb 27, 2015 1:15 PM in response to dorothyfromlosaltos

    I learned the trick is to use the "add other account" option and hold down the "option" key while clicking "next" after the credentials have been entered.  This gives you the choice of IMAP or POP, and then you have to manually enter the incoming and outgoing mail servers.  I don't know who to be more irritated with about this - Apple or Yahoo!/Pacbell

  • by yvelos,

    yvelos yvelos Mar 2, 2015 12:49 AM in response to JohnWidhalm
    Level 1 (0 points)
    Mar 2, 2015 12:49 AM in response to JohnWidhalm

    Thank You , Just try and work rigth away

  • by John G 9,

    John G 9 John G 9 Mar 3, 2015 1:36 PM in response to JohnWidhalm
    Level 1 (0 points)
    Mar 3, 2015 1:36 PM in response to JohnWidhalm

    Seems like there's a number of suggestions regarding this so I'll add mine since it was pretty simple for me.  In one of the responses there's a link to the Yahoo Mail settings lookup: https://www.apple.com/support/mail-settings-lookup/

     

    When I went to Mail=> Preferences=> Accounts=> Advanced, I noticed the Port Number shown was different than the Incoming Mail Server Port number that I received when I used the above link. I changed this value in the Advanced settings to the value provided from the link and I've been receiving mail ever since.

     

    Good luck!

  • by dorothyfromlosaltos,

    dorothyfromlosaltos dorothyfromlosaltos Mar 3, 2015 3:07 PM in response to John G 9
    Level 1 (0 points)
    Mar 3, 2015 3:07 PM in response to John G 9

    When I do this lookup, it only gives information for a POP account, and no option for IMAP.

  • by WDI,

    WDI WDI Mar 3, 2015 4:11 PM in response to dorothyfromlosaltos
    Level 1 (42 points)
    Audio
    Mar 3, 2015 4:11 PM in response to dorothyfromlosaltos

    I think the problem is yahoo acquired many email addresses. For instance my yahoo email address I've had for 15 years or so. It was originally Ameritech, then AT&T acquired Ameritech, which later became a yahoo address. Apple lookup shows my address server as inbound.att.net. That partially works but does not bring in all my folders I've created at yahoo. Plus it's not synced with my read/unread mail with Yahoo and there for my iOS devices registered with the yahoo server. So, manual setup seems to be the only way to point my email address to the correct yahoo mail servers. The problem is, Apple trying to be helpful, tries to automate all this and locks down the information so you can't correct it later. And setting it up manually is a little tricky because it seems they hide setting up everything manually. Plus there are some settings on by default which later lets apple manage your settings. And, they aren't getting the settings correct as can be seen in the lookup page.

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