Q: I am trying to update my iphone through itunes, and it has been "extracting the software" overnight. I cannot close itunes as it says it is "updating my device"

I am trying to get the software update for my iphone 4s through itunes (i have the latest itunes software)

Itunes has been "extracting the software" for 8 hours. (i let it run overnight)

I cannot close itunes as I get a message saying it is "updating my iphone"

I am afraid to unplug my phone, but I have things to do today.

Any suggestions?

iPhone 4S, Windows 7

Posted on Nov 8, 2014 5:33 AM

I have this question too

Q: I am trying to update my iphone through itunes, and it has been "extracting the software" overnight. I cannot close itunes a ... more

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