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Sierradalfa

Q: Can't login my MacBook Pro to my iCloud account, and synchronize the Calendar nor the Contacts or even use the Find Me App ....

MacBook Pro doesn't login at iCloud. On System Preferences it keeps asking for the Apple ID and password, once entered correctly nothing happens...

Any ideas?

MacBook Pro, OS X Yosemite (10.10)

Posted on Nov 8, 2014 11:50 AM

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Q: Can't login my MacBook Pro to my iCloud account, and synchronize the Calendar nor the Contacts or even use the Find Me App ....

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  • by sterling r,

    sterling r sterling r Nov 11, 2014 7:21 AM in response to Sierradalfa
    Community Specialists
    Nov 11, 2014 7:21 AM in response to Sierradalfa

    Hey there Sierradalfa,

     

    It sounds like you are unable to sign into your iCloud account in System preferences, or at www.icloud.com. From the symptoms you describe It seems to me that you need to reset your iCloud password. This article will help you do that:

     

    iCloud: Change your iCloud password

     

    Thank you for using Apple Support Communities.

    Regards,

    Sterling

  • by Sierradalfa,

    Sierradalfa Sierradalfa Nov 12, 2014 1:44 AM in response to sterling r
    Level 1 (0 points)
    Nov 12, 2014 1:44 AM in response to sterling r

    Hi

     

    Thanks for your answer, but unfortunately that is not quite the problem.

    I can login with my iMac, my iPad and iPhone, but not with the MacBook....the login/password is always the same...

    I can login through Safari on www.icloud.com, on any equipment.

    When I try to remove (terminate session) the account, it disappears from the list, but when I restart the machine it's there again.

    The items on iCloud system preferences are shaded and therefore I cannot change any of them. On top of that, the item iCloud Drive shows a permanent configuration rotating icon, that never ends...

    This all happened after the Yosemite upgrade...

  • by sterling r,

    sterling r sterling r Nov 16, 2014 11:29 AM in response to Sierradalfa
    Community Specialists
    Nov 16, 2014 11:29 AM in response to Sierradalfa

    Thank you for using the Apple Support Community. Due to the nature of your issue you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.

  • by MCharge,

    MCharge MCharge Dec 18, 2015 4:40 AM in response to Sierradalfa
    Level 1 (0 points)
    Dec 18, 2015 4:40 AM in response to Sierradalfa

    I have the same problem right now, with the macbook pro 15" retina OS X El Capitan, and on top of that my apps aren't downloading.

    Did you find a solution? But like you were saying, in my System Preferences>iCloud: My password works but everything shades back to gray before I can select anything.