How do I remove a stuck CD from my USB 2.0 Slot-In DVD-RW

How do I remove a stuck CD from my USB 2.0 Slot-In DVD-RW?

Mac mini, Mac OS X (10.0.x)

Posted on Nov 8, 2014 6:47 PM

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3 replies

Nov 11, 2014 8:06 AM in response to spacelab2

Howdy spacelab2,


It sounds like you are having trouble ejecting a CD from your external dvd/cd drive. Use these steps from the following article for various ways to try getting it ejected:


Apple Computers: Troubleshooting the slot-loading SuperDrive - Apple Support


  1. If the disc will not eject, try pressing the eject key on the keyboard. Some older keyboards may use the F12 key to eject discs.
  2. If the disc will not eject, try dragging the disc icon to the trash.
  3. If the disc will still not eject, try holding down the trackpad or mouse button after restarting the computer. The Superdrive should attempt to eject the disc.
  4. If the disc continues not to eject, reset the System Management Controller (SMC) and try steps 1-4 again.
  5. If the disc still does not eject, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store for additional assistance.


Thank you for using Apple Support Communities.

All the best,

Sterling

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How do I remove a stuck CD from my USB 2.0 Slot-In DVD-RW

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