PCCleanser pop up

I was just trying to do an update and I now have a pop up coming up in safari that instructs me to call 877-854-3495 immediately. if I press OK it just keeps coming back and I cannot go to any website.

WARNING! Your PC may not be protected!



If you see this message more than once, you need to call Windows support at 1-877-854-3495 immediately



During this free call, you will receive assistance on how to remove malicious malware from your PC.

Imac, Mac OS X (10.4.8)

Posted on Nov 8, 2014 8:10 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Nov 9, 2014 12:47 AM

Force Quit .


Press command + option + esc keys together at the same time. Wait.

When Force Quit window appears, select Safari if not already.

Press Force Quit button at the bottom of the window. Wait.

Safari will quit.


Relaunch Safari holding the shift key down.



Turn off Wifi. Click Wifi icon in the menu bar and select “Turn Wifi off”.

Visit another website.

You won’t have internet connection.

Turn on Wifi. Click Wifi icon in the menu bar and select “Turn Wifi on”.

Select your Network.

If adware is installed without your knowledge,


download free AdwareMedic by clicking “Download ” from here


http://www.adwaremedic.com/index.php


Install , open, and run it by clicking “Scan for Adware” button to remove adware.


Once done scanning and removing the adware, quit the app by clicking AdMedic in the menubar


and selecting “Quit AdwareMedic”.

2 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Nov 9, 2014 12:47 AM in response to Chaba

Force Quit .


Press command + option + esc keys together at the same time. Wait.

When Force Quit window appears, select Safari if not already.

Press Force Quit button at the bottom of the window. Wait.

Safari will quit.


Relaunch Safari holding the shift key down.



Turn off Wifi. Click Wifi icon in the menu bar and select “Turn Wifi off”.

Visit another website.

You won’t have internet connection.

Turn on Wifi. Click Wifi icon in the menu bar and select “Turn Wifi on”.

Select your Network.

If adware is installed without your knowledge,


download free AdwareMedic by clicking “Download ” from here


http://www.adwaremedic.com/index.php


Install , open, and run it by clicking “Scan for Adware” button to remove adware.


Once done scanning and removing the adware, quit the app by clicking AdMedic in the menubar


and selecting “Quit AdwareMedic”.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

PCCleanser pop up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.