Since upgrading to Yosemite, when I try to open Adobe Illustrator CS6, I get the message, To open “Adobe Illustrator CS6” you need to install the legacy Java SE 6 runtime. When I click on more info it opens a blank page. Can somebody tell me how to remedy/resolve/install this?
MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10)
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2
i am having the same problem as the below message - the link is a blank page - please let me know if there is another link i can go to.
Since upgrading to Yosemite, when I try to open Adobe Illustrator CS6, I get the message, To open “Adobe Illustrator CS6” you need to install the legacy Java SE 6 runtime. When I click on more info it opens a blank page. Can somebody tell me how to remedy/resolve/install this?
Hi, After going to the Apple store (where nobody seemed to know anything about the problem) , I tried the "more info" link again later that night and "hey presto" it took me to the download page for Java SE 6 runtime on Apple.com. I downloaded it and now working fine! I suggest try again it might be there now? It was for me.......good luck.
http://support.apple.com/kb/DL1572?viewlocale=en_US&locale=en_US this worked for me...
Thank You! This worked for me too! 😀
^^^^ this worked for me too
This worked for me.. Thank you so much
This worked for me 2 thanks 🙂
I was dealing with same issue on Safari for days, kept getting a blank page. Though maybe the page had heavy traffic and wasn't loading, so I kept going back and still was getting a blank page - then I decided to try it on Firefox, page came right up and I was able to downloading and install in about 60 seconds. The funny thing is - once I did this using Firefox, the issue of Safari "self corrected" and the page started coming right up.
(funny how these problems tend to fix themselves after you solve them - as much as I love Apple, this seems to be a reoccurring theme)
Dont know if that will help you or anyone else, but thought I would share what worked for me.. Hope it helps.
Thank you much! I've download a few "java" updates this is the only one that worked. Feeling frustrated, but now grateful.
This worked! Thank you!!! :-)
The link that dgreen posted worked for me also! Link here again: http://support.apple.com/kb/DL1572?viewlocale=en_US&locale=en_US
And to be fair to the apple store - they aren't trained on adobe products so they may not know there's an issue with the software. It's like going to a microsoft store to get help with an apple product.
Problem is that the SE 6 update is Apple's and not Adobe's.
Thank's!!!
I just needed click and... everything all right.
I finally did reach the download site for Java SE 6 runtime. However, as the download started I my iMac crashed in a big way. I had to manually power down and restart. Since then Safari will not work. Anytime I follow the Java SE 6 download instructions the iMac tries to open Safari which no longer works. I really do not miss Safari but since OS X has it hard wired into all web links I have to do extra work to move a link into Firefox. Life should not be so difficult.
legacy Java SE 6 runtime?
