ATorresN

Q: iPhone 6 Plus touch id not working

My touch id hasnt been working lately, i updated to ios 8.1 and it still worked, just about 3 days ago it recognizes my finger print about 1 out of 8 times, also when i try to add another finger print it says that it is undetectable, ive tried with multiple fingers and other people and it still says it cant, nothing else seems to be wrong with the phone just this

iPhone 6 Plus, iOS 8.1, 128GB

Posted on Nov 9, 2014 9:32 AM

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Q: iPhone 6 Plus touch id not working

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  • by Abob,

    Abob Abob Nov 20, 2015 5:34 PM in response to ATorresN
    Level 1 (10 points)
    Nov 20, 2015 5:34 PM in response to ATorresN

    I Am not sure exactly how the system works.. But I wonder if it's something to do with our privacy settings? 

  • by ferozkhan786,

    ferozkhan786 ferozkhan786 Nov 23, 2015 10:33 PM in response to mansoorab
    Level 1 (5 points)
    Nov 23, 2015 10:33 PM in response to mansoorab

    you are 1000% correct bhai,

    i had many times contact apple support for touch id issue on iPhone 6

    every time they saying restore your phone

    they really don't have any subject knowledge (iPhone [software or hardware]) )has to be improved more (they don't know in case any hardware issue get error 53 on iTunes,it cause brick the iPhone)

    And also i went to Apple authorized service centers, they are also doing same with my iPhone 6 (non working touch id )

    then i clearly refused to restore my device because my device was out of warranty.If any error comes while restoring can apple replace my device with free of cost ?

     

    so, please my advice is DON'T RESTORE YOUR I PHONE 6/6 PLUS WHILE YOUR TOUCH ID NOT WORKING restore cause error 53 on iTunes

     

    Then we discuss about iOS Updates

    1) ios 7.1 - causes Touch ID issue on iPhone 5s

    2) ios 8.0.2,8.1 - causes No service & Touch ID issue on iphone 6/6 plus

    3) ios 9.1 - causes Touch ID not working / Over heat on 6/6 plus / 6s/ 6s plus

     

    people will feel proud to using apple handsets but this issues causing really frustrating on apple brands

    they are paying high prices on handsets , but apple providing 0% costumer service

     

    Many costumers contacting apple care for good solution , but they are spoiling there iPhone's for throwing in dustbins

     

    still i did not get any solution for touch id issue after update ios 9.1

    i don't know they will this issue on next update ...?

     

    Rating: 1/10

  • by rfosina,

    rfosina rfosina Dec 19, 2015 8:37 PM in response to ATorresN
    Level 1 (0 points)
    Dec 19, 2015 8:37 PM in response to ATorresN

    Wake up apple, this has been open for many software upgrades.  FIX the family approval process to work with fingerprint if you want to sell more applications.

  • by Pratik_Solanki ,

    Pratik_Solanki Pratik_Solanki Dec 27, 2015 1:51 AM in response to ATorresN
    Level 1 (0 points)
    Dec 27, 2015 1:51 AM in response to ATorresN

    I have the same problem.i recently purchased Iphone 6s. It worked fine for 1 week and suddenly its not able to recognize my fingerprint after I updated to IOS 9.1

  • by Nevlog,

    Nevlog Nevlog Feb 11, 2016 8:43 AM in response to ATorresN
    Level 1 (0 points)
    Feb 11, 2016 8:43 AM in response to ATorresN

    I have the same ...BUT..... I found that when I deleted all exsisting finger prints and then added just one everything seems to be working just fine .. at writing this I have not added another print as the one at this time seems to be fine.  I hope this may help others with the same problem.

  • by flyingcub,

    flyingcub flyingcub Feb 14, 2016 10:58 PM in response to gretchenfromma
    Level 1 (0 points)
    Feb 14, 2016 10:58 PM in response to gretchenfromma

    Thank you for this, it worked. Very much appreciated.

  • by mckenziepiping,

    mckenziepiping mckenziepiping Apr 5, 2016 10:23 AM in response to ATorresN
    Level 1 (8 points)
    Mac OS X
    Apr 5, 2016 10:23 AM in response to ATorresN

    iOS 9.3.1 and this is still not working.........

  • by Hansl33,

    Hansl33 Hansl33 May 31, 2016 5:00 AM in response to ATorresN
    Level 1 (4 points)
    May 31, 2016 5:00 AM in response to ATorresN

    An update Apple wants you to do. It bricked a product that is of their own. Now they want me to pay money for fixing the problem. Redicolus, no more product from Apple.

  • by tlfmd,

    tlfmd tlfmd Jun 3, 2016 10:31 AM in response to ATorresN
    Level 1 (8 points)
    iCloud
    Jun 3, 2016 10:31 AM in response to ATorresN

    Lucky  all. I have NEVER been able to use a fingerprint access to a secure  or any app at all despite having registered 3 fingers in the settings area. This with my iPhone 6 always updated as so as new update comes along. NONE of the intervening version of iOS has had any effect. I think it is a hoax.

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