Q: iPhone 6 is changing screens and entering data by itself

This afternoon, I started noticing random (apparently) actions occurring on my phone. I'll open an APP (UP from Jawbone for instance) and the app goes through multiple screens without me touching it. I also had apps open and start going through different screens then close and open other apps. It's as iff someone has hacked into my PC and are looking around. (Something I KNOW only happens to Windows devices not Apple Devices.) Anyone else seen this behavior? Anyone got a recommended fix?

Thanks,

Rodger

Posted on Nov 10, 2014 10:59 AM

I have this question too

Q: iPhone 6 is changing screens and entering data by itself

All replies

Helpful answers

by Ingo2711,

Ingo2711 Nov 10, 2014 11:13 AM in response to rip1207
Level 7 (25,942 points)

iPhone

Nov 10, 2014 11:13 AM in response to rip1207

Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data by resetting.
To rule out a software issue, set it up as new device if the reset does not work. Start without using the latest backup, in case it contains corrupt data.
How to erase your iOS device and then set it up as a new device or restore it from backups

As long as you don't modify the software of the phone (jailbreak) your phone can't be hacked.
Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues
Reply options

Link to this post

Q: iPhone 6 is changing screens and entering data by itself

All replies Helpful answers

by Ingo2711,

All replies

Helpful answers