jcamer5
Level 1 (0 points)

Q: Getting Error -2002F on my mid-2012 MacBook Pro

So about a week ago I upgraded to Yosemite on my MacBook Pro and thought everything went fine. However Saturday night I opened up my laptop to use it again after about five hours of inactivity and I had a screen white screen with a folder containing a question mark. I tried doing Internet recover by holding Option, but it kept failing and giving me Error -2002F. Eventually I got it to work a couple times to the point where I had the options to browse for help online, install a new OS, try to repair the disk, or boot from a saved memory. I wasn't too sure what to do here so after a while of playing around I gave up and closed my MacBook. The next time I opened it, it actually started up and was working fine for about 12 hours until I ran into the same issues, like I was afraid would happen.

 

Basically, I'm assuming putting Yosemite on it messed something up. I'm pretty sure I was running Mountain Lion before, because I had never changed the OS it came with. Now I'm not sure what to do with it and really don't want to lose all of my files to get the computer to work once again. Any other posts I've seen about this error stem from different situation, such as people trying to wipe their MacBooks to sell them, so I'm not sure if solving my problem will differ any. Thank you for any help, please let me know if I can clarify anything else further.

MacBook Pro

Posted on Nov 10, 2014 11:19 AM

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jcamer5

Q: Getting Error -2002F on my mid-2012 MacBook Pro

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  • by jcamer5,

    jcamer5 jcamer5 Nov 10, 2014 3:21 PM in response to jcamer5
    Level 1 (0 points)
    Nov 10, 2014 3:21 PM in response to jcamer5

    Anyone have any possible solutions? I'm sort of in a time crunch with needing my computer.

  • by OGELTHORPE,Helpful

    OGELTHORPE OGELTHORPE Nov 10, 2014 3:28 PM in response to jcamer5
    Level 9 (52,880 points)
    Mac OS X
    Nov 10, 2014 3:28 PM in response to jcamer5

    I suggest that you boot your MBP with the OPTION+COMMAND+R keys.  If successful, you should see a display with a revolving globe.  This will connect you to the Apple servers and by following the directions, it will enable you to install the original OSX, Lion.  You will need a solid Internet connection.

     

    Although this should have no affect on your data, things can go wrong.  If you do not have a backup, there is an element of risk.

     

    Ciao.

  • by jcamer5,Helpful

    jcamer5 jcamer5 Nov 10, 2014 3:30 PM in response to OGELTHORPE
    Level 1 (0 points)
    Nov 10, 2014 3:30 PM in response to OGELTHORPE

    When I try doing that it gives me an error message saying "Could not write installation information to disk. Contact AppleCare." I have NO idea what even caused this idea, unless it was the installation of Yosemite, which doesn't make sense as a cause.

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Nov 10, 2014 3:38 PM in response to jcamer5
    Level 9 (52,880 points)
    Mac OS X
    Nov 10, 2014 3:38 PM in response to jcamer5

    That suggests a problem with your storage.  Boot the MBP with the OPTION key down.

     

    If successful, the display should show two icons.  Select the recovery partition on the left.

     

    From the 4 OPTION menu select Disk Utility.

     

    Run Disk Utility>First AID, Verify and Repair.

     

    If the HDD cannot be repaired, a new Drive will be needed.

     

    Ciao.