Johnny Vogel
Level 1
(0 points)
Q: I am unable to open a keynote lecture
I am unable to open one of my important lectures produced with Keynote 6.5. It is one of a library of 22 lectures I have stored on the iCloud Drive. All the others open without difficulty. The problem lecture used to open without problem. Now when I try to open it I get "“Acute Liver Failure” can’t be opened." I am trying to open it on both my MacBook Pro (using system 10.10), directly from iCloud using Safari, as well as from my iPad Air (using the most up to date iOS) without success.
I have tried the “fix" of converting the file to .zip, then back to .key, but that doesn’t work.
I am desperate not to lose this lecture that took me months to make, so any help will be very appreciated.
John
MacBook Pro (Retina, 15-inch, Mid 2014), OS X Yosemite (10.10)
The Keynote Guys
Level 1
(102 points)
Hey John! Is there any other information you can give us? Right now it's a bit tough to trouble shoot since that's a pretty generic error message.
