Can't access netscape 7.0.2 email history using OS9

Question

Can't access netscape 7.0.2 email history using OS9

Apparently Netscape has recently made major changes in its email service for Mac OS 9 users. When I try to access my Netscape email account I get a page which states that only OS 10.3.7 or Safari 1.3 or Firefox 1.5 (which require OS 10) is approved for Mac users. I only have OS9.2.2 available on my bondi-blue iMac and would like at least to get access to the information on the email account I have used for years. As far as I know Netscape did not warn Mac OS 9 users of this change.
Can anyone suggest how I might try to access my "old" email info. without upgrading to OS10?? My attempts to get more info.from Netscape have been unsuccessful. Any ideas will be much appreciated. Thanks for reading this.

imac bondi blue 233hgz, Mac OS 9.2.x, memory 160

Posted on Sep 28, 2006 11:37 AM

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Answer 1

Sep 28, 2006 1:08 PM in response to jack hutchison

"When I try to access my Netscape email account I get a page which states that only OS 10.3.7 or Safari 1.3 or Firefox 1.5 (which require OS 10) is approved for Mac users."
Can you please provide the URL and/or link of this page?
I could not find no such page on Netscape's v7.0.2 site regarding any changes to their emails.

How are you accessing Netscape's email? Netscape has 2 kinds.
Are you clicking on the envelope icon at the bottom left corner of the window?

Or are you accessing Netscape's web mail?

Exactly what do you mean by email "history"? Have you checked Netscapes Mail Folder which is inside the System Folder>Preferences Folder?

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Answer 2

Sep 28, 2006 5:01 PM in response to Baby-Boomer-USofA

Boomer - The page address I get when I hit "check mail" under 'my services' OR 'web mail' in the gray toolbar is........
http://mail.netscape.com/20221/aol/en-usa
When mentioned 'history' I really meant my old netscape inbox where I had retained a number of messages plus any new messages which may have come in To further confuse things., I tried to set up a new mailbox in the hope that my old messages would show up, They did not. I access this new mailbox by clicking the gray 'mail' envelope on the toolbar (not web mail).In testing this new box I find I can send messages FROM it, but cannot receive messages TO it.When I send to it (fromOE) I get the message "The PASS command did not succeed. Mail server SMTP responded: invalid user name or password"
.............Note: the new mailbox is not real important to me. My interest is in the messages left in my old inbox. Hope the above mess makes some sense to you. Thanks for your help.

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Answer 3

Sep 28, 2006 8:37 PM in response to jack hutchison

In the link which you provided I noted it took me to AOL's email troubleshooting site. Is AOL your ISP? Did you try the suggestions on their troublshooting site?

Regarding the messesages you cannot retrieve from your Inbox, see if "Compacting" the emails helps. It's been awhile but, to do this, open up Netscape's email>File>Compact. Hopefully, a knowledgeable user who is still using Netscape v7.0.2 will correct me if I am wrong.

Suggest that you also check out Netscape's Mail Help. There is a lot of useful info in there.
This link may be of some help also:
http://switch.sillydog.org/howtoswitch.php

You might also try rebuilding your desktop.
http://docs.info.apple.com/article.html?artnum=10182 Rebuilding Desktop File and Icon Recovery.

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Answer 4

Sep 28, 2006 10:36 PM in response to Baby-Boomer-USofA

Thanks Boomer for all of your time and suggestions. I will try each one of them this weekend. AOL is not my ISP. I am an Adelphia (now Time- Warner) cable customer. It does appear that there is now some type of Netscape/AOL connection going on with Email service.
Thanks again I really appreciate your help.

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