Taras111

Q: My MacBook suddenly started running slow

My macbook suddenly started running so so slow. Help me please

MacBook, OS X Yosemite (10.10)

Posted on Nov 10, 2014 1:20 PM

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Q: My MacBook suddenly started running slow

  • All replies
  • Helpful answers

  • by Taras111,

    Taras111 Taras111 Nov 11, 2014 12:44 PM in response to Taras111
    Level 1 (0 points)
    Nov 11, 2014 12:44 PM in response to Taras111

    EtreCheck version: 2.0.11 (98)

    Report generated 10 ноября 2014, 18:55:52 GMT-5

     

    Hardware Information: ℹ️

    MacBook Pro (13-inch, Mid 2012) (Verified)

    MacBook Pro - model: MacBookPro9,2

    1 2.9 GHz Intel Core i7 CPU: 2-core

    8 GB RAM Upgradeable

    BANK 0/DIMM0

    4 GB DDR3 1600 MHz ok

    BANK 1/DIMM0

    4 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: ℹ️

    Intel HD Graphics 4000 -

    Color LCD 1280 x 800

     

    System Software: ℹ️

    OS X 10.10 (14A389) - Uptime: 0:8:30

     

    Disk Information: ℹ️

    APPLE HDD TOSHIBA MK7559GSXF disk0 : (750,16 GB)

    S.M.A.R.T. Status: Verified

    EFI (disk0s1) <not mounted> : 210 MB

    Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

    Macintosh HD (disk1) /  [Startup]: 748.93 GB (149.38 GB free)

    Encrypted AES-XTS Unlocked

    Core Storage: disk0s2 749.30 GB Online

     

    HL-DT-ST DVDRW  GS31N 

     

    USB Information: ℹ️

    Apple Inc. FaceTime HD Camera (Built-in)

    Apple Computer, Inc. IR Receiver

    Apple Inc. Apple Internal Keyboard / Trackpad

    Apple Inc. BRCM20702 Hub

    Apple Inc. Bluetooth USB Host Controller

     

    Thunderbolt Information: ℹ️

    Apple Inc. thunderbolt_bus

     

    Configuration files: ℹ️

    /etc/hosts - Count: 1

     

    Gatekeeper: ℹ️

    Anywhere

     

    Kernel Extensions: ℹ️

    /System/Library/Extensions

    [loaded] com.hzsystems.terminus.driver (4) Support

    [not loaded] com.lexicon.io.driver (2.1.8 - SDK 10.7) Support

     

    /System/Library/Extensions/Lexicon_IO_Desktop_Series_USB_Driver.kext/Contents/Pl ugIns

    [not loaded] com.lexicon.io.driver_TIGER (2.1.8 - SDK 10.4) Support

     

    Launch Agents: ℹ️

    [not loaded] com.adobe.AAM.Updater-1.0.plist Support

    [loaded] com.adobe.CS5ServiceManager.plist Support

     

    Launch Daemons: ℹ️

    [loaded] com.adobe.fpsaud.plist Support

    [invalid?] com.adobe.SwitchBoard.plist Support

    [loaded] com.microsoft.office.licensing.helper.plist Support

    [running] com.perion.searchprotectd.plist Support

     

    User Launch Agents: ℹ️

    [loaded] com.adobe.AAM.Updater-1.0.plist Support

    [loaded] com.genieo.completer.download.plist Support

    [loaded] com.genieo.completer.ltvbit.plist Support

    [loaded] com.genieo.completer.update.plist Support

     

    User Login Items: ℹ️

    iTunesHelper Программа (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Skype Программа (/Applications/Skype.app)

     

    Internet Plug-ins: ℹ️

    SharePointBrowserPlugin: Version: 14.3.7 - SDK 10.6 Support

    FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support

    Flash Player: Version: 15.0.0.189 - SDK 10.6 Support

    QuickTime Plugin: Version: 7.7.3

    JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version

    Default Browser: Version: 600 - SDK 10.10

     

    User Internet Plug-ins: ℹ️

    TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 Support

     

    Audio Plug-ins: ℹ️

    Lexicon IO Desktop Series.HAL: Version: (null) - SDK 10.7 Support

     

    3rd Party Preference Panes: ℹ️

    Flash Player  Support

    Growl  Support

    Perian  Support

     

    Time Machine: ℹ️

    Mobile backups: OFF

    Auto backup: NO - Auto backup turned off

    Volumes being backed up:

    Macintosh HD: Disk size: 748.93 GB Disk used: 599.54 GB

    Destinations:

    TG studio [Local]

    Total size: 0 B

    Total number of backups: 0

    Oldest backup: -

    Last backup: -

    Size of backup disk: Too small

    Backup size 0 B < (Disk used 599.54 GB X 3)

     

    Top Processes by CPU: ℹ️

        8% WindowServer

        5% Skype

        0% AppleSpell

        0% mdworker

        0% DashboardClient

     

    Top Processes by Memory: ℹ️

    120 MB Skype

    86 MB Finder

    69 MB Safari

    60 MB com.apple.WebKit.WebContent

    60 MB ocspd

     

    Virtual Memory Information: ℹ️

    4.74 GB Free RAM

    2.54 GB Active RAM

    430 MB Inactive RAM

    878 MB Wired RAM

    1.04 GB Page-ins

    0 B Page-outs

  • by Taras111,

    Taras111 Taras111 Nov 11, 2014 12:58 PM in response to Taras111
    Level 1 (0 points)
    Nov 11, 2014 12:58 PM in response to Taras111

    LexSchellings

    help me please. My macbook suddenly started running so slow and terrible.. All apps running slow. It happened in one moment. I can't understand what wrong ?

  • by kaz-k,

    kaz-k kaz-k Nov 11, 2014 12:57 PM in response to Taras111
    Level 5 (5,985 points)
    Desktops
    Nov 11, 2014 12:57 PM in response to Taras111

    Resetting SMC could solve the problem.

  • by Taras111,

    Taras111 Taras111 Nov 11, 2014 1:01 PM in response to kaz-k
    Level 1 (0 points)
    Nov 11, 2014 1:01 PM in response to kaz-k

    how can i do it ?

  • by Taras111,

    Taras111 Taras111 Nov 11, 2014 1:54 PM in response to Taras111
    Level 1 (0 points)
    Nov 11, 2014 1:54 PM in response to Taras111

    fans not run fast, just like regular work.

    when i turn on my mac I see this


    IMG_2654.jpg

  • by Lexiepex,

    Lexiepex Lexiepex Nov 12, 2014 4:27 AM in response to Taras111
    Level 6 (10,536 points)
    Mac OS X
    Nov 12, 2014 4:27 AM in response to Taras111

    You have the Genieo malware, read here to remove it :

    http://www.thesafemac.com/arg-genieo/

    Furthermore there is a hacked Adobe app on your computer. You better uninstall the keygenerator (if you still have it) and the app in question (CSS). There are alternatives, like GIMP (free).

    Growl is counterproductive, you can uninstall it.

    I think HZsystems is not compatible with Yosemite. The same for Lexicon. Uninstall until they have a compatible update, or find an alternative.

    Lex

  • by TrndArnd,

    TrndArnd TrndArnd May 5, 2015 11:53 AM in response to Lexiepex
    Level 1 (0 points)
    May 5, 2015 11:53 AM in response to Lexiepex

    Could you help with mine? Thanks


    EtreCheck version: 2.2 (132)

    Report generated 5/5/15, 2:43 PM

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: ℹ️

        MacBook (13-inch, Late 2009) (Technical Specifications)

        MacBook - model: MacBook6,1

        1 2.26 GHz Intel Core 2 Duo CPU: 2-core

        2 GB RAM Upgradeable

            BANK 0/DIMM0

                1 GB DDR3 1067 MHz ok

            BANK 1/DIMM0

                1 GB DDR3 1067 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Check Battery - Cycle count = 611 - SN = 9G006084W9LGA

     

    Video Information: ℹ️

        NVIDIA GeForce 9400M - VRAM: 256 MB

            Color LCD 1280 x 800

     

    System Software: ℹ️

        OS X 10.10.3 (14D136) - Time since boot: 2 days 6:25:54

     

    Disk Information: ℹ️

        TOSHIBA MK2555GSXF disk0 : (250.06 GB)

            EFI (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) / : 249.20 GB (131.05 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

        MATSHITADVD-R   UJ-898 

     

    USB Information: ℹ️

        Apple Inc. Built-in iSight

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Inc. BRCM2070 Hub

            Apple Inc. Bluetooth USB Host Controller

     

    Gatekeeper: ℹ️

        Mac App Store and identified developers

     

    Problem System Launch Agents: ℹ️

        [killed]    com.apple.AirPlayUIAgent.plist

        [killed]    com.apple.bird.plist

        [killed]    com.apple.CallHistoryPluginHelper.plist

        [killed]    com.apple.CallHistorySyncHelper.plist

        [killed]    com.apple.cmfsyncagent.plist

        [killed]    com.apple.coreservices.appleid.authentication.plist

        [killed]    com.apple.EscrowSecurityAlert.plist

        [killed]    com.apple.Maps.pushdaemon.plist

        [killed]    com.apple.nsurlsessiond.plist

        [killed]    com.apple.SafariCloudHistoryPushAgent.plist

        [killed]    com.apple.SafariNotificationAgent.plist

        [killed]    com.apple.sbd.plist

        [killed]    com.apple.security.cloudkeychainproxy.plist

        [killed]    com.apple.telephonyutilities.callservicesd.plist

        14 processes killed due to memory pressure

     

    Problem System Launch Daemons: ℹ️

        [killed]    com.apple.AssetCacheLocatorService.plist

        [killed]    com.apple.ctkd.plist

        [killed]    com.apple.icloud.findmydeviced.plist

        [killed]    com.apple.ifdreader.plist

        [killed]    com.apple.nehelper.plist

        [killed]    com.apple.nsurlsessiond.plist

        [killed]    com.apple.periodic-daily.plist

        [killed]    com.apple.wdhelper.plist

        [killed]    com.apple.xpc.smd.plist

        9 processes killed due to memory pressure

     

    Launch Daemons: ℹ️

        [loaded]    com.adobe.fpsaud.plist [Click for support]

     

    User Launch Agents: ℹ️

        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

        [failed]    com.facebook.videochat.[redacted].plist [Click for support]

     

    User Login Items: ℹ️

        iTunesHelper    UNKNOWN Hidden (missing value)

        Dropbox    Application  (/Applications/Dropbox.app)

        Actions Server    Application  (/Applications/Actions Server.app)

        Launch Nikon Message Center 2    Application  (/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)

        ConnectService    Application  (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)

     

    Internet Plug-ins: ℹ️

        Flip4Mac WMV Plugin: Version: 2.3.6.5 [Click for support]

        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version

        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]

        Default Browser: Version: 600 - SDK 10.10

        QuickTime Plugin: Version: 7.7.3

        OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

        iPhotoPhotocast: Version: 7.0

     

    User internet Plug-ins: ℹ️

        Unity Web Player: Version: UnityPlayer version 2.6.1f3 [Click for support]

        BrowserPlus_2.5.1: Version: 2.5.1 [Click for support]

     

    3rd Party Preference Panes: ℹ️

        BrowserPlus  [Click for support]

        Flash Player  [Click for support]

        Flip4Mac WMV  [Click for support]

     

    Time Machine: ℹ️

        Time Machine not configured!

     

    Top Processes by CPU: ℹ️

             5%    WindowServer

             3%    cloudphotosd

             2%    photolibraryd

             2%    com.apple.photos.ImageConversionService

             2%    AppleSpell(2)

     

    Top Processes by Memory: ℹ️

        263 MB    kernel_task

        57 MB    softwareupdated

        51 MB    spindump

        37 MB    cloudphotosd

        35 MB    WindowServer

     

    Virtual Memory Information: ℹ️

        54 MB    Free RAM

        1.95 GB    Used RAM

        130 MB    Swap Used

     

    Diagnostics Information: ℹ️

        May 3, 2015, 08:08:18 AM    Self test - passed

  • by sergioalvarezo,

    sergioalvarezo sergioalvarezo Jul 23, 2015 9:38 PM in response to Lexiepex
    Level 1 (0 points)
    Jul 23, 2015 9:38 PM in response to Lexiepex

    My MacBook Pro Running slow could you please help me.

     

    what should I do? here is my Etresoft check

     

    Problem description:

    My MacBook pro is running slow and I can’t watch videos because of that

     

    EtreCheck version: 2.2 (132)

    Report generated 7/24/15, 12:31 AM

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: ℹ️

        MacBook Pro (13-inch, Early 2011) (Technical Specifications)

        MacBook Pro - model: MacBookPro8,1

        1 2.3 GHz Intel Core i5 CPU: 2-core

        8 GB RAM Upgradeable

            BANK 0/DIMM0

                4 GB DDR3 1333 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1333 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 953 - SN = W01297TATD3BA

     

    Video Information: ℹ️

        Intel HD Graphics 3000

            Color LCD 1280 x 800

     

    System Software: ℹ️

        OS X 10.10.4 (14E46) - Time since boot: 21:26:41

     

    Disk Information: ℹ️

        TOSHIBA MK7559GSXF disk0 : (750.16 GB)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            Macintosh HD (disk1) / : 748.93 GB (138.60 GB free)

                Encrypted AES-XTS Unlocked

                Core Storage: disk0s2 749.30 GB Online

     

        MATSHITADVD-R   UJ-8A8 

     

    USB Information: ℹ️

        Apple Computer, Inc. IR Receiver

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Inc. BRCM2070 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. Apple Internal Keyboard / Trackpad

     

    Thunderbolt Information: ℹ️

        Apple Inc. thunderbolt_bus

     

    Configuration files: ℹ️

        /etc/hosts - Count: 52

     

    Gatekeeper: ℹ️

        Mac App Store and identified developers

     

    Kernel Extensions: ℹ️

            /Applications/Toast 10 Titanium/Toast Titanium.app

        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]

        [not loaded]    com.roxio.TDIXController (1.7) [Click for support]

     

            /System/Library/Extensions

        [not loaded]    com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) [Click for support]

     

            /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) [Click for support]

        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) [Click for support]

        [not loaded]    com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) [Click for support]

     

    Problem System Launch Agents: ℹ️

        [killed]    com.apple.AirPlayUIAgent.plist

        [killed]    com.apple.CallHistoryPluginHelper.plist

        [killed]    com.apple.CallHistorySyncHelper.plist

        [killed]    com.apple.coreservices.appleid.authentication.plist

        [killed]    com.apple.EscrowSecurityAlert.plist

        [killed]    com.apple.Maps.pushdaemon.plist

        [killed]    com.apple.SafariCloudHistoryPushAgent.plist

        [killed]    com.apple.SafariNotificationAgent.plist

        [killed]    com.apple.sbd.plist

        [killed]    com.apple.security.cloudkeychainproxy.plist

        [killed]    com.apple.telephonyutilities.callservicesd.plist

        11 processes killed due to memory pressure

     

    Problem System Launch Daemons: ℹ️

        [killed]    com.apple.AssetCacheLocatorService.plist

        [killed]    com.apple.ctkd.plist

        [killed]    com.apple.findmymac.plist

        [killed]    com.apple.icloud.findmydeviced.plist

        [killed]    com.apple.ifdreader.plist

        [killed]    com.apple.installd.plist

        [killed]    com.apple.nehelper.plist

        [killed]    com.apple.periodic-daily.plist

        [killed]    com.apple.softwareupdate_download_service.plist

        [killed]    com.apple.softwareupdated.plist

        [killed]    com.apple.tccd.system.plist

        [killed]    com.apple.wdhelper.plist

        [killed]    com.apple.xpc.smd.plist

        13 processes killed due to memory pressure

     

    Launch Agents: ℹ️

        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

        [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]

        [loaded]    com.google.keystone.agent.plist [Click for support]

        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]

        [running]    net.culater.SIMBL.Agent.plist [Click for support]

     

    Launch Daemons: ℹ️

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [loaded]    com.adobe.SwitchBoard.plist [Click for support]

        [loaded]    com.google.keystone.daemon.plist [Click for support]

        [not loaded]    com.gopro.stereomodestatus.plist [Click for support]

        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]

        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]

     

    User Launch Agents: ℹ️

        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

        [loaded]    com.facebook.videochat.[redacted].plist [Click for support]

        [failed]    com.jdibackup.JustCloud.autostart.plist [Click for support]

        [failed]    com.jdibackup.JustCloud.notify.plist [Click for support]

        [loaded]    com.macpaw.CleanMyMac.helperTool.plist [Click for support]

        [loaded]    com.macpaw.CleanMyMac.trashSizeWatcher.plist [Click for support]

        [loaded]    com.macpaw.CleanMyMac.volumeWatcher.plist [Click for support]

        [running]    com.spotify.webhelper.plist [Click for support]

        [loaded]    com.valvesoftware.steamclean.plist [Click for support]

     

    User Login Items: ℹ️

        GrowlMenu    UNKNOWN  (missing value)

        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        MagicMenu    Application  (/Applications/StuffIt/MagicMenu.app)

        SIMBL Agent    Application  (/Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app)

        Remote Mouse    UNKNOWN  (missing value)

        Dropbox    Application  (/Applications/Dropbox.app)

        Messages    Application  (/Applications/Messages.app)

     

    Internet Plug-ins: ℹ️

        WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Click for support]

        FlashPlayer-10.6: Version: 18.0.0.209 - SDK 10.6 [Click for support]

        QuickTime Plugin: Version: 7.7.3

        Flash Player: Version: 18.0.0.209 - SDK 10.6 [Click for support]

        Default Browser: Version: 600 - SDK 10.10

        o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]

        googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

        JavaAppletPlugin: Version: Java 8 Update 51 Check version

     

    Safari Extensions: ℹ️

        Pin It Button

        Dashlane

        iTube Studio

     

    3rd Party Preference Panes: ℹ️

        Flash Player  [Click for support]

        Java  [Click for support]

        Paragon NTFS for Mac ® OS X  [Click for support]

     

    Time Machine: ℹ️

        Mobile backups: ON

        Auto backup: YES

        Volumes being backed up:

            Macintosh HD: Disk size: 748.93 GB Disk used: 610.33 GB

        Destinations:

            Sergio Backup Plus Drive [Local]

            Total size: 999.86 GB

            Total number of backups: 3

            Oldest backup: 2014-11-16 07:31:25 +0000

            Last backup: 2015-06-28 03:53:54 +0000

            Size of backup disk: Too small

                Backup size 999.86 GB < (Disk used 610.33 GB X 3)

     

    Top Processes by CPU: ℹ️

             1%    com.apple.WebKit.WebContent(3)

             1%    P72E3GC48.com.dashlane.DashlaneAgent

             1%    DashlanePluginMASService

             1%    fontd

             0%    taskgated

     

    Top Processes by Memory: ℹ️

        1.05 GB    com.apple.WebKit.WebContent(3)

        800 MB    kernel_task

        197 MB    mds_stores

        131 MB    Safari

        123 MB    DashlanePluginMASService

     

    Virtual Memory Information: ℹ️

        2.17 GB    Free RAM

        5.83 GB    Used RAM

        74 MB    Swap Used

     

    Diagnostics Information: ℹ️

        Jul 23, 2015, 11:36:41 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-07-23-233641_[redacted].crash

        Jul 23, 2015, 10:58:31 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-07-23-225831_[r edacted].cpu_resource.diag [Click for details]

        Jul 23, 2015, 03:02:01 AM    Self test - passed